Over a year ago
I have been purchasing coffee from Smiths Coffee Ltd since the 1990s. In the past 2-3 years Smiths have failed many times on delivering my coffee via DPD (courier service) and refuse to change courier... See more
Over a year ago
Absolutely obsessed with their flavoured coffee! I’m so glad I stumbled across them in TK Max a few months ago! I’ve now bought 6 bags and I can’t wait to try them all. The only thing I was wondering... See more
Over a year ago
Warners holiday drinks inclusive at lakeside smiths coffee both decaf and normal americano, absolutely disgusting coffee machine
Just received my delivery of four different flavours of coffee from Smiths online. Im a real big fan of this coffee brand. I normally purchase this coffee in a department store. Obviously at present unable to do so. Im so happy in finding the online shop. They offer such a huge selection and very reasonably priced too. Thank you Smiths of London 😃
Great coffee, love the amaretto and chocolate raspberry. Easy to order and arrived promptly. Thanks😀
Excellent service and presentation but zero vanilla aroma or taste :-(
I am extremely pleased with the high quality of the coffee for each of the different flavours. Ordering from Germany I was impressed on how fast delivery was. I am ver pleased and will order again!
Amazing Company 🙂
Amazing coffee! Love the coffee bags will be back to order more!
Easy ordering and prompt delivery. Only downside is that there is no indication of how much of the product should be used - obviously this would vary due to personal taste but some indication would have been useful as I have not ordered this item in bulk before, only used a sachet from a hotel.
Good service, order came following day.
Worth the cost ... quickly delivered and quality coffee.
Great service and amazing coffee
Quick delivery, great tasting coffee, what’s not to like?
Good service, prompt delivery, excellent coffee.
My wife loves Smiths. Thanks. Andy Actually my husband steals my last little second half cup to add to his instant coffee. This is very annoying because I enjoy a small second cup and a whole second cup is too much of a good thing. COVID means I have to share. However, it could be considered an 'act of kindness' for me to share the one thing I enjoy in the morning during home schooling....I am not sure. But the coffee is lovely.
Very good value & service
Excellent /perfect coffee products. Definitely I will buy again.
fast and reliable services even in these times and very good coffee
Now I understand that your offering is so much more than is shown on your website,I am very impressed and I will be back-- albeit for teas rather than coffee!
Excellent Service and Coffee. What more could you want.
Shipment was very quick. Coffee so far opened has been excellent. Price very competitive. Say no more...
I’ve had to come to look after my 99 year old aunt during lockdown and forgot to bring my coffee with me🤦♀️So obviously I had to get you to deliver up here! Only waited 2 days so thank you so much😍
Based on analysis of 11 reviews rated 1-2 stars for Smiths Coffee Co Ltd t/a SMITHS of LONDON
“As a resolve I have opted for delivery by Smiths own van and driver”
“My secretary will contact you for your card details in order that we can reimburse your payment, or you can email th...”
“Disappointing order: 1large flavoured coffee tasted like mold and when I emailed request for refund/replacement nobod...”
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Smith's Coffee Co Ltd, trading as SMITHS of LONDON, is an artisan coffee roaster established in 1936. With over 80 years of experience, the company specializes in the selection and roasting of high-quality coffee beans, offering a diverse range of single-origin coffees and bespoke blends. In addition to their coffee offerings, they provide a selection of boutique teas under the brand Teasmiths, catering to a variety of tastes and preferences. The target market for Smith's Coffee Co includes coffee enthusiasts and tea drinkers seeking premium products crafted from sustainably sourced ingredients. The company also offers subscription services through their World Coffee Club, allowing customers to receive curated coffee selections regularly. With a commitment to customer satisfaction and a hassle-free return policy, Smith's Coffee Co aims to provide an exceptional experience for all coffee and tea lovers.
Smiths Coffee Co Ltd, trading as SMITHS of LONDON, garners high praise for its excellent coffee and outstanding service, with many customers expressing their obsession with the diverse flavors available. Reviewers frequently highlight the quick and efficient delivery, noting that their orders often arrive ahead of schedule. However, there are some notable complaints regarding the quality of certain coffee products, with a few customers reporting tasteless or poorly flavored options, particularly from recent orders. Issues with delivery reliability have also been mentioned, especially concerning the courier service. Despite these criticisms, the overwhelming majority of reviews reflect a strong satisfaction with the product quality and customer service. Overall, Smiths Coffee maintains a positive reputation among its clientele.
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