Smith & Friends Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We sold our house in thornaby through smith and friends and Lindsey and Claire couldn't have been more helpful. We pretty much left it all up to them and They made the whole experience very pleasant and easy for us. We can't fault their communication and attention to detail and work ethic. We would highly recommend them for future house sales
Very stressful time with solicitors but with the help of Rachel who helped every step of the way kept us up to date with what was happening and advising what steps to take . Would not have got through it without her
Good services
Lack of communication after it went to auction between yourselves and auction house, and misinformed about the auction process.
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US
We sold our property with the Tees Valley office. We couldn't recommend Robinson's Tees Valley more - from start to finish they were outstanding. Louis visited us to value the property and gave honest information. Our property was listed within a day. Katherine worked with us on selling the property - she was great, updated us without being asked and sold our property without any hassle. Joy dealt with the sale once we accepted an offer - she was fantastic and kept us updated throughout as well as helping when needed. Fantastic service from start to finish!
Date of experience: January 18, 2022
Paige has been extremely helpful and the process has been a fast one from seeing the property to moving in. Thank you
Date of experience: January 17, 2022
An excellent professional service delivered by Claire Etheridge helping us with a seamless journey from viewing to moving in. Highly recommend Robinsons Stockton. Thanks for helping us find a great Home to move into.
Date of experience: January 17, 2022
Fantastic customer experience with Robinsons with a special mention to Claire who always responded to our queries promptly and efficiently.
Date of experience: January 17, 2022
US
A very complicated & long purchase made easier! Elaine in particular was extremely helpful, supportive and understanding re the situation . Unusually I was also renting the property and the lettings team were also helpful.
Date of experience: January 16, 2022
From the valuation to the completion the whole team could not have been more helpful or supportive. Their prices are very competitive too . Highly recommended
Date of experience: December 29, 2021
I have used Robinsons Tees Valley to sell, twice, I can't reccomend them enough. I used Stockton office, they made the whole process painless. I received feedback after every viewing and updates as the sales progressed. The photos were great, I got a good price and I'd use them again if I ever move. Thanks.
Date of experience: December 23, 2021
After a discussion at the Ingleby branch an agent was dispatched to list my house. Within a day it was advertised and was sold within 12 weeks. Everything was seen to by the professional staff at the Ingleby branch, including choice of conveyance solicitor. I have never had an easier time selling a property. Thank you to everyone at the Ingleby Barwick for making it a pleasure and non stressful experience. I would recommend them to everyone.
Date of experience: December 21, 2021
