Review summary

Smith & Friends Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

Excellent service

We sold our house in thornaby through smith and friends and Lindsey and Claire couldn't have been more helpful. We pretty much left it all up to them and They made the whole experience very pleasant and easy for us. We can't fault their communication and attention to detail and work ethic. We would highly recommend them for future house sales

E
Very stressful time with solicitors but…

Very stressful time with solicitors but with the help of Rachel who helped every step of the way kept us up to date with what was happening and advising what steps to take . Would not have got through it without her

R
Lack of communication

Lack of communication after it went to auction between yourselves and auction house, and misinformed about the auction process.

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All reviews

833 total β€’ Write a review

Showing 781 - 790 of 829 reviews
LH
5 out of 5 stars

Great service so far in setting up the…

Great service so far in setting up the tenancy for my property. I didn’t experience and problems and was able to contact Paige when I needed too. So far so good!

Date of experience: February 16, 2022

hj
5 out of 5 stars

Top job

From showing my property to prospective buyers, to negotiating a sale and then pushing the sale through to completion, the friendly team at Stockton worked efficiently, with patience and competence. Another top job!

Date of experience: February 14, 2022

P

PL

US

5 out of 5 stars

5 STARS for the amazing Stockton team!!

Amazing service throughout, such a wonderful team in the Stockton office. Would 100% recommend to anyone looking to sell or let a property in Teesside.

Date of experience: February 12, 2022

CH

C H

US

5 out of 5 stars

Helpful and professional.

Helpful and professional.

Date of experience: February 12, 2022

P
5 out of 5 stars

Brilliant!

Robinsons were brilliant from start to finish. Joy was brilliant and happy to help with any queries I had. If you are looking for an agent to sell your property, I would highly recommend you use Robinsons.

Date of experience: February 9, 2022

VR
5 out of 5 stars

Excellent service

We were very pleased with the service from Robinson’s Ingleby Barwick office. They were very professional and extremely helpful. Our house sold quickly due to there efficiency and they were very helpful in finding us properties to potentially buy. Would thoroughly recommend the team if you are planning a move.

Date of experience: February 4, 2022

Rc
5 out of 5 stars

Good professional advice and service

Good professional advice and service

Date of experience: February 4, 2022

BH
5 out of 5 stars

Robinsons Hartlepool

Would recommend Nicola Middleton at Hartlepool branch to oversee your house move have dealt with her both on the buying and selling of a property very professional and helpful

Date of experience: February 3, 2022

SA
5 out of 5 stars

The team at the Stockton Office have…

The team at the Stockton Office have been absolutely amazing with me, I was in a very worrying predicament from losing my job and being told from my mortgage company that they would not extend the permission for me to sub-let my property to my tenants, I was devastated that I was potentially going to make a family homeless, I spoke to the office and they were so supportive and even counselled me through my crisis. The girls in the office helped me find an investor to buy my property and keep the tenants, I can’t thank them enough for their help and support and I highly recommend them for their professionalism, quality and care.

Date of experience: February 3, 2022

A
5 out of 5 stars

Ingleby Barwick location

Been with Robinsons Ingleby Barwick since June 2020 and I have nothing but praise for them. A massive thank you to Graham who rescued me when I managed to lock myself and little one out on a cold day, he came right out and safely let us back in and did it all in a happy and professional manner. A massive thank you to Chris who recently left this location too. Chris respectfully handled a difficult situation concerning our property. Thank you everyone at this location for always providing a pleasant experience no matter the issue. You are appreciated!

Date of experience: February 3, 2022

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