Smith & Friends Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We sold our house in thornaby through smith and friends and Lindsey and Claire couldn't have been more helpful. We pretty much left it all up to them and They made the whole experience very pleasant and easy for us. We can't fault their communication and attention to detail and work ethic. We would highly recommend them for future house sales
Very stressful time with solicitors but with the help of Rachel who helped every step of the way kept us up to date with what was happening and advising what steps to take . Would not have got through it without her
Good services
Lack of communication after it went to auction between yourselves and auction house, and misinformed about the auction process.
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smith-and-friends.co.uk833 total • Write a review
Robinson’s have been excellent with the sale of our property from the instruction through to completion, from everyone organising viewings through to assisting with the sale itself and a special mention to Joy who has been extremely helpful and throughout the process l would certainly recommend using them if you are considering selling your home
Date of experience: March 25, 2022
Joy at Robinsons Darlington branch kept me updated and replied promptly to any queries during the sale of my property. Michelle and Nicole were also helpful whilst my property was on the market.
Date of experience: March 23, 2022
Recently bought a much sought after property through the agent Robinsons very professional from start to finish
Date of experience: March 18, 2022
We have recently sold our property through Robinson in Darlington and we are over the moon with the service they provided. Louis, Joy and the team were a pleasure to deal with making our move a smooth pleasant experience from listing to handing the keys over. They answered any queries we had super quick and kept us up to date throughout the entire process. If we sell again then we'll definitely be selling through Robinsons.
Date of experience: March 15, 2022
US
Great service throughout, especially on helping us push the solicitors to move quickly and getting us a completion when we wanted it. Lindsey and Jayne especially at the Stockton branch were extremely helpful and professional throughout the whole process of selling and buying.
Date of experience: March 15, 2022
Really helpful and friendly
Date of experience: March 8, 2022
The team have been amazing at keeping us up to date with everything throughout the process, which has been at times, very testing for various different reasons. Andrea and Victoria in particular have been great, so approachable and good humoured! Thank you!
Date of experience: March 8, 2022
Excellent service all round. Staff are knowledgeable,attentive and friendly. Would definitely recommend.
Date of experience: March 5, 2022
