Review summary

Smith & Friends Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

Excellent service

We sold our house in thornaby through smith and friends and Lindsey and Claire couldn't have been more helpful. We pretty much left it all up to them and They made the whole experience very pleasant and easy for us. We can't fault their communication and attention to detail and work ethic. We would highly recommend them for future house sales

E
Very stressful time with solicitors but…

Very stressful time with solicitors but with the help of Rachel who helped every step of the way kept us up to date with what was happening and advising what steps to take . Would not have got through it without her

R
Lack of communication

Lack of communication after it went to auction between yourselves and auction house, and misinformed about the auction process.

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All reviews

833 total β€’ Write a review

Showing 751 - 760 of 829 reviews
R
5 out of 5 stars

Excellent service

Robinsons were really helpful and friendly throughout the buying process, especially Andrea and Victoria who were always willing to help chase things up and speed things along. This was extremely helpful for me as a first time buyer.

Date of experience: April 19, 2022

S

Smc

US

5 out of 5 stars

Excellent service and support

Excellent service and support

Date of experience: April 14, 2022

L
5 out of 5 stars

Robinsons Stockton office team have…

Robinsons Stockton office team have been amazing from start to finish! The initial valuation process with Mark was excellent, he was very knowledgeable and helpful. The advert was very professional & the next part of the process very smooth with arranging viewings etc. Then from offer onwards Lindsey has been very helpful & great at keeping us up to date. Would definitely recommend for a professional, efficient, friendly service!

Date of experience: April 7, 2022

R
5 out of 5 stars

The Stockton office for Robinsons have…

The Stockton office for Robinsons have managed my rental property for the past 5 years and have now sold also with Robinsons. The team have always been so helpful and professional. I would highly recommend Robinsons and would work with them in the future if needed.

Date of experience: April 6, 2022

TN
5 out of 5 stars

Having rented out and sold houses from…

Having rented out and sold houses from Robinsons I have been happy with the service provided by the team at Robinsons, Stockton. Most importantly, they answer the phone every time when you need to speak to them, they email you updates and push for completion dates. They are professional, helpful and actually listen and care for their clients from start to finish so I will always use and recommend.

Date of experience: April 5, 2022

SA
5 out of 5 stars

Sale

Friendly, efficient and kept us informed every step of the way

Date of experience: April 4, 2022

RC
3 out of 5 stars

House purchase we found all the staff helpful at all times we called all

We found all the staff helpful every time we called for anything.

Date of experience: April 1, 2022

MJ
5 out of 5 stars

Darlington sale

Robinsons at Darlington handled the sale of my mum’s house. Their kindness, support and patience was exceptional. Everything was clearly explained, and we were looked after so well, with a high degree of professionalism. Highly recommended!

Date of experience: April 1, 2022

gh
5 out of 5 stars

Excellent service from Joy at the…

Excellent service from Joy at the Darlington office of Robinsons estate agents,my property purchase was handled professionally throughout negotiations.

Date of experience: March 30, 2022

C
5 out of 5 stars

I sold my house with Robinsons and…

I sold my house with Robinsons and found them very helpful. I qas kept in constant contact and they always kept me updated.

Date of experience: March 29, 2022

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