Review summary

Smith & Friends Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.

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Based on reviews, created with AI

See what reviewers are saying

Excellent service

We sold our house in thornaby through smith and friends and Lindsey and Claire couldn't have been more helpful. We pretty much left it all up to them and They made the whole experience very pleasant and easy for us. We can't fault their communication and attention to detail and work ethic. We would highly recommend them for future house sales

E
Very stressful time with solicitors but…

Very stressful time with solicitors but with the help of Rachel who helped every step of the way kept us up to date with what was happening and advising what steps to take . Would not have got through it without her

R
Lack of communication

Lack of communication after it went to auction between yourselves and auction house, and misinformed about the auction process.

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All reviews

833 total β€’ Write a review

Showing 721 - 730 of 829 reviews
NM
5 out of 5 stars

Really friendly team

Really friendly team, joy was really helpful and always updated me the whole way thru the process of purchasing our house. Would definitely use again.

Date of experience: June 21, 2022

RM
5 out of 5 stars

Helpful

The first estate agents ever to go an extra mile to take all our requirements into consideration and to quickly help us. Appreciate their super fast response! Chris is a star !

Date of experience: June 17, 2022

RH
5 out of 5 stars

Great Service from Andrea and Richard

Great Service from Andrea and Richard, thank you so much for making the process of selling my house so simple

Date of experience: June 16, 2022

BT
5 out of 5 stars

I found Robinson's Darlington office …

I found Robinson's Darlington office very straightforward to deal with in the sale of a house. In particular Joy Cruddas was helpful, understanding and gave sound advice, leading to a successful conclusion I recommend using Robinson's services.

Date of experience: June 16, 2022

ND
5 out of 5 stars

Nice easy experience purchasing our first home

Robinsons Ingleby Barwick office helped us purchase our first home. Throught the purchase, Andrea and the team kept us well informed and up to date and were always very nice and very professional.

Date of experience: June 15, 2022

ME
5 out of 5 stars

Superb

I had many delays caused by my lender, but Robinsons stayed reliable throughout the process, I give them top marks for a job well done. Thankyou especially Lindsey

Date of experience: June 10, 2022

RM
5 out of 5 stars

Cannot fault the process we have had…

Cannot fault the process we have had throughout getting our property. Chris has called with updates throughout and made the process quick, easy and I’m beyond thrilled that we have had him to help.

Date of experience: June 7, 2022

PW
5 out of 5 stars

Very helpful and excellent service and…

Very helpful and excellent service and friendly at the Stockton office would recommend them all day long

Date of experience: June 7, 2022

B
5 out of 5 stars

Made moving into my first flat a breeze

Chris handled my new rental very professionally and kept me in the loop the whole time. From start to finish I was kept up to date with exactly what was happening and what would happen next. Made my move into my first flat very simple and easy for me. Would highly recommend.

Date of experience: June 6, 2022

EW
5 out of 5 stars

I used the Darlington branch for the…

I used the Darlington branch for the sale of my property, they were extreamly helpfull and very professional from start to finish, a big shout out to michelle who assisted us at the begining of our journey and Joy who assisted us until compleation they also have a good mortgage advisor too.would defo recomend using Darlington branch.

Date of experience: May 30, 2022

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