Smith & Friends Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
We sold our house in thornaby through smith and friends and Lindsey and Claire couldn't have been more helpful. We pretty much left it all up to them and They made the whole experience very pleasant and easy for us. We can't fault their communication and attention to detail and work ethic. We would highly recommend them for future house sales
Very stressful time with solicitors but with the help of Rachel who helped every step of the way kept us up to date with what was happening and advising what steps to take . Would not have got through it without her
Good services
Lack of communication after it went to auction between yourselves and auction house, and misinformed about the auction process.
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smith-and-friends.co.uk833 total • Write a review
Always on the ball rushed to get the sale threw very polite staff will defo use again
Date of experience: February 14, 2025
Excellent informative service throughout
Date of experience: February 14, 2025
I had a fantastic experience with Smith & Friends Estate Agents in Marton and I can’t recommend them highly enough. Elaine, in particular, was absolutely brilliant—helpful, professional, and always willing to go the extra mile to make the process as smooth as possible. She kept me informed at every step, answered all my questions promptly, and made what could have been a stressful experience feel easy. I truly appreciate the excellent service and would happily use them again in the future and pass them on to friends and family.
Date of experience: February 14, 2025
Good communication throughout the process and kept fully informed about viewings and the outcome of these.
Date of experience: February 11, 2025
Fabulous team of professionals. They responded to all my queries and stresses appropriately, and sold my home 3 times. Elaine was just amazing all through the process. If only buyers were more responsible! I would not hesitate to use them again and totally recommend them.
Date of experience: February 8, 2025
5 star service on everything from keeping us updated in the process. Had a terrible experience with a different estate agents in Hartlepool so switched to smith and friends. Best thing we did and our house sold in a matter of weeks
Date of experience: February 7, 2025
Professional company who kept me informed of the processes along the way selling my property Wouldn’t hesitate to recommend
Date of experience: February 7, 2025
