Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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There were many issues with the property I was living in but I have to say that SMART were always extremely considerate and understanding. They always dealt with the problems that arose and never tried to fault me in any of them. I only moved out because I was buying my own property. I would have stayed with SMART otherwise as I felt I was in very kind hands. Thanks again to Nina!
Date of experience: May 18, 2022
Josh has been so helpful from the start, very quick to reply to emails and keep me in the loop of everything that is going on. Any problems I have had have been communicated and dealt with really well and I could be more satisfied with his service.
Date of experience: May 12, 2022
Jack was extremely kind and very helpful. It was a lovely experience meeting him!
Date of experience: May 11, 2022
US
Nina is an excellent Property Manager and we’ve only received great, fast and reliable service to any issues we’ve had since she’s been managing us. We’ve had a few poor experiences with Smart in the past, but Nina has resolved this and made us see Smart as a reliable and excellent Estate Agent.
Date of experience: May 5, 2022
Jack was very friendly and quick to answer any questions we had, it was a great viewing.
Date of experience: May 5, 2022
Had a good experience viewing a property with Jack, Very welcoming and friendly.
Date of experience: May 5, 2022
Jack was nice and helpful he answered all the questions we asked
Date of experience: May 5, 2022
My viewing experience with Jack was excellent and top notch. He was very patient with me and answered all my questions accordingly. Timing was excellent as he kept to time. I would give a 5 star ⭐️
Date of experience: May 5, 2022
