Smart Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication.
I found this company professional, efficient and helpful. I asked them to find tenants for a house after which I would then manage the tenancy. This was accomplished within my timescale and any query I had always received a prompt response. I would certainly recommend this Company to any landlord .
Dealing with the letting side of Smart Estate Agents, all staff were very professional, courteous and efficient. Special mention to Jenni and Sammy.
Just had a viewing today of a flat with Poppy. She was very lovely and helpful. She answered all our questions and was very open and honest about any faults in the property which was greatly appreciated. It’s been really easy getting in touch with the staff at Smart Estate and they are all very nice and professional.
Right from my househunting this summer to finding a property, and now to living in one, Smart has been a good partner. Of course, I did come across other agents while viewing houses, but Poppy really set herself apart with her warmth, empathy, intelligence, promptness, and helpfulness. Together with Kay, the two make for great estate agents!
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Jack was professional and friendly thought the viewing. He was waiting for me when I arrived (which was great as I’d remembered the wrong house number!). Showed me everything I needed to see and talked about what I needed in a property to check it would be suitable. As I left he emailed me the application so I could do it immediately. Over all a great viewing.
Date of experience: June 1, 2022
Nina was efficient and speedy in getting a leak sorted late in the afternoon. I was really appreciative of her professional manner and also her follow up. Thanks Nina
Date of experience: May 31, 2022
The estate agent Debbie…. What a lovely lady. So professional, friendly and not at all pushy. Lovely to meet her.
Date of experience: May 30, 2022
Very good service and response.
Date of experience: May 23, 2022
Natasha has been great. Proactive at chasing the developers and keeping us and the tenants in the loop. Thanks!
Date of experience: May 23, 2022
Josh showed us around the flat, nice manors, easy to talk to and gave us all the information we needed. Couldn't ask for more.
Date of experience: May 21, 2022
I was shown around a flat today by Josh. Josh was really lovely and gave me lots of information about the property and answered any questions I had. 5 Stars!
Date of experience: May 21, 2022
My property viewing was hosted by Nina. It was a great experience and information given was comprehensive. Nina supported with the process with professionalism and smile on the face. I would happily use Smart Estate Agents in my future searches for place ti live.
Date of experience: May 20, 2022
