Highly Recommended
Thomas and Aidan were very friendly, super helpful, answered all our questions and made the whole process super simple.

5 months ago
Because I was very happy with Karl Clark and with the installer Xcel group
6 months ago
Put deposit to lock in date for solar battery on 7th Nov. got a quote from electrician that afternoon on something the salesman said costs $1500 which was added on quote, electrician quoted me $350. I... See more
6 months ago
Zad took the lead and made the process unbelievably easy. He's an asset to his team and was an absolute pleasure to deal with. Update: In the 18 days this system has been running we have already g... See more
6 months ago
The introduction to Smart Energy is worthy, not only a 5 star rating, but also a positive review. Kyle, as the first contact, was refreshingly forthright and knowledgeable about the process involved i... See more
Thomas and Aidan were very friendly, super helpful, answered all our questions and made the whole process super simple.
It’s easy to find and the staff are friendly The work was done well in time
Simple, straightforward process with all external arrangements taken care of by Smart Energy. Intallation was fast & hassle-free.
Pleasant and professional crew from sales to install. Installers very dedicated and quality work.
We had 16 solar panels installed very happy how it looks the company is very reliable and answer all calls straight away.
Kerry did a wonderful job in helping on the sales side and Tuan Quoc Ngo and his did a great job in the installation. The work was done professionally, cleanly and the team was friendly and polite.
Installation process was smooth and professional. Consultant Luke was helpful and a great bloke. Excellent experience overall.
Great communication from start to finish. The installers were very professional and left the area clean and tidy. I will definitely be recommending Smart Energy to family and friends.
Adam was very good excellent product knowledge will recommend Smart Energy to my Family & Friends. Installers knew there product knowledge as well, they were very clean & tidy operators packaging Was put into van as they opened something Again will recommend. By the way I submitted this last week. Jim.
The experience we have had from meeting Smart Energy consultants Julia to the installation as been easy and stress free 😀
The installation went smoothly. I am extremely happy with the everyone I’ve spoken to they have been clear and concise.
Every thing was done very efficiently & I was kept informed & any of my questions were answered
Great communication from the first call . Professional and knowledgeable team . Prompt process , very easy to follow explained in depth at each step . Nathan was fantastic . Thanks
The install of panels was swift and correct no problems and well done to the installers.
System only just installed. Persons I’ve spoken to regarding this solar system have displayed a thorough knowledge of system. I’m hoping the results will show on upcoming electricity bills.
I have found Smart Energy very easy deal with; from meeting with Adam the sales Rep, to the installation team, they were very neat and left our house clean.
I got a battery 🔋 installed and they where very friendly and help in showing me how things work I love the app as i can see how much power im using now im also going to save money by not paying for my power Thanks 😀 😄😄
The crew were respectful and friendly. The installation was completed on time.
Very happy and it was really fast installed 😀
I was very happy with the way Michael presented why I should have solar panels. I understood what was involved. The price was less than I thought it would be, but he sold it to me in a very professional way. I was not at home when the panels were installed, but had a couple of mobile calls from person installing them. They left my yard etc in a neat and tidy way.
Based on analysis of 34 reviews rated 1-2 stars for Smart Energy
“After initial appointment there was no contact untill 2 days before installation”
“Put deposit to lock in date for solar battery on 7th Nov”
“After initial appointment there was no contact untill 2 days before installation”
“During verbal discussion on pricing, it was $6,000 plus however the price in the contract was 14,800”
“I had an extremely disappointing experience with a Smart Energy salesperson who visited my home on Sunday, January 12th”
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Smart Energy is a leading provider of renewable energy solutions in Australia, specializing in solar energy systems, battery storage, heat pumps, electric vehicle (EV) chargers, air conditioning, and smart home systems. The company is dedicated to helping homeowners reduce their energy costs and transition to sustainable energy sources. By offering tailored solutions, Smart Energy caters to the growing market of environmentally conscious consumers looking to electrify their homes. With a commitment to quality and reliability, Smart Energy employs accredited installers who are certified by Solar Accreditation Australia. The company's extensive experience in the renewable energy sector positions it as a trusted choice for individuals seeking efficient and innovative energy solutions. By focusing on customer satisfaction and energy efficiency, Smart Energy aims to empower more than 20,000 customers to embrace renewable energy technologies.
Smart Energy receives overwhelmingly positive feedback from customers, highlighting the company's efficient service and knowledgeable staff. Reviewers frequently commend the quick installation process and excellent communication, with many expressing satisfaction with their solar battery upgrades and installations. The teams, including individuals like Nathan, Ryan, and Karl, are noted for their friendliness and professionalism, contributing to a seamless customer experience. However, some customers report issues with aggressive sales tactics, particularly concerning door-to-door solicitations, which detracts from the overall impression. Additionally, a few negative reviews mention difficulties in retrieving deposits or resolving issues post-sale.
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