Smart Energy Reviews

You were very informative and kept us up to date with all progress

Upfront. Kept to their word.

Harry had great knowledge of the company he worked for and the products that were going to suit our requirements to switch to batteries.

Everything went smoothly was installed in one day the workman were polite and friendly when they finished installing they cleaned up everything and explained the next procedure quite happy with everything

Good local professionals

Professional Respectful Easy to understand

Worst , unprofessional company I have ever dealt with. System installed 6 weeks ago and still not working. No telephone call or correspondence to let you know what is going on. I would not recommend to use this company to my friends or work Colleagues. Smart energy have taken steps to rectify the problem and finally it is working. We are just under review and making sure the system is functioning properly as it should be. Jimmy has been patient and has done is utmost to get the system working.

Luke was very helpful and our installation ran smoothly 👍 We had battery installed and more panels bills have dropped in half now, so we are very happy with our system 😀

This is my second home fitted by Smart Energy,I was extremely satisfied the first time and this time was no exception,great people great service great product.Can't recommend them high enough.

Very quick and efficient team that installed my solar and battery, they kept telling me what they were doing and why, very minimal disruption and they left my property as they found it! Very friendly, I highly recommend this company

Harry provided a friendly & informative description of how the system works, as well as the financial benefits that the system would provide in the future. He was also available by phone to discuss additional changes that I required to the contract and made a second visit to change are original contract.

I would highly recommend smart energy, they do everything for you, the installer was professional, parts used were of high standard , and they were only a phone call away if you had a question.

Very good job by Alannah explaining about the difference between just solar panels and solar panels and battery. That made it easy to decide what we wanted.Good job by installer’s keeping everything clean and explaining what was happening.

Our most recent experience was installation of additional solar panels and battery. The installers Jack and Zac were polite, efficient and had very good communication throughout the process. We had two decommissioned hot water solar panels on the roof area which they removed at our request but couldn't dispose of. Luckily our neighbour had a skip that week that we could use so it all ended well. The area was left very clean, and Jack installed and registered us on the app.

The installation was quick and didn't interfere with my daily routine. They were polite and friendly.

Great service, in-depth knowledge and very helpful. Great scheme ran by professionals

Quick and easy install

Had a great experience the salesman was knowledgeable then Patrick sat down with my wife and I and made everything easy to understand and was extremely knowledgeable and was still contactable before and after install. Very good business. After sales service has been great so far.

Great job fitting my boiler from James and the team. Very professional, polite and helpful from start to finish. I would highly recommend.

Great customer service. Returning my calls within 24hr. Once installation was booked it was completes within a couple of days. Happy with the way the battery is already saving me money and I can see this through the app installed