9 months ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
9 months ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
9 months ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
9 months ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
Your agent was interested in serving the customer. He tried his best to accommodate the customer's need. He was not annoyed by the various questions and requests from the customer.
Agent was really helpful and responsive.
Idris is very prompt in helping out 24/7!
Very professional
Fergus was informative and helpful
Archie was super helpful and got us a good price on our tickets.
Friendly agent reasonable price for the trip.
⭐️⭐️⭐️⭐️⭐️ Absolutely Outstanding Service from Albert V. at SkyLux Travel! Planning our 20th anniversary trip to Singapore was a big deal—and Albert made it an unforgettable experience before we even boarded the plane! He was incredibly knowledgeable, professional, and fast. Within minutes, he found us the perfect business class flights AND helped us save nearly $2,500 per passenger compared to what we were seeing online. 🤯 Albert was always one step ahead, anticipating our needs, offering expert advice, and guiding us through every option with clarity and patience. If you’re booking premium international travel, ask for Albert V.—he’s the real deal! ✈️💼🌏 Thank you, Albert, for helping make this dream trip a reality. We’re beyond grateful!
I was pleased with my initial purchase of tickets for my trip to Italy and Eonelle was incredible finding me affordable flights. Then due the circumstances my flights needed to be we redone so SkyLux (& Eonelle) cleverly assisted me without too much additional expense.
HE WAS VERY HELPFUL ALL THE WAY
The representative was very helpful and got me a flight which I wanted had a price better and I can get through the Airlines. This is the new service for me and if it works, I will use you on many future flights
We have worked together for several years. When everything goes according to plan you are lucky. When it hasn't, SkyLux came through with timely support.
Orbit was awesome and made things very easy for me
An absloute garbage company that steals from their clients and agents, an agent told me that the tips dont even go to them and the company reaps them as profit, such a disgrace to disguise yourself as a luxury travel agency when it's just nickeling and diming hard working people....
Cameron is attentive and very quick to accurately grasp what the customer is looking for.
Otto has also been super helpful with booking us amazing flights!
So responsive, listens and so helpful
Duke is an excellent agent. He is very available and very professional.
Wendy was outstanding in her productivity and professionalism, showcasing a patient and trustworthy demeanor as she presented fare details in a clear and concise manner.
York, The sales representative is very patient and knowledgeable
Based on analysis of 20 reviews rated 1-2 stars for SkyLux Travel
“Their customer service is slow and full of excuses”
“– Only AFTER payment they said it included just ONE checked bag”
“” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing t...”
“I booked what SkyLux advertised as a “discounted business class” ticket”
“I booked what SkyLux advertised as a “discounted business class” ticket”
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Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback, with many customers praising the excellent service provided by their agents. Reviewers frequently highlight the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, who go above and beyond to find great prices and accommodate specific requests. The detailed explanations and personalized assistance offered by the staff contribute significantly to a positive booking experience. However, a small number of reviews express dissatisfaction, mentioning issues related to flight tickets and travel arrangements. Despite these occasional complaints, the majority of consumers appreciate the knowledgeable and professional service they receive. Overall, SkyLux Travel is recognized for its commitment to customer satisfaction and effective travel solutions.
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