Amir has answered all my questions
Amir has answered all my questions. He made it easy for me.

9 months ago
Tom Z found me a great price on the exact flights I wanted and provided me with alternative choices.
9 months ago
First time using the service and they were quite accommodating, trying to meet my open-ended requests.
9 months ago
Neal J was beneficial in finding the right flight for my husband and me. He was careful to stay within my price range and took the time to explain my flight options. Neal shared with me his experien... See more
9 months ago
Blanche was very responsive and came up with the best options of the several sites where I inquired.
Amir has answered all my questions. He made it easy for me.
Oxford has always done a fantastic job when booking air travel for us. He always goes the extra mile to ensure we get exactly what we want at good prices. I highly recommended him t9 book your next air travel plans.
ICCA WAS VERY HELPFUL.
Vernon was extremely professional and knowledgeable,he was very patient and took extra miles to help me purchase our business class tickets to Europe for a great price.definitely will recommend Skylux travel and Vernon to my friends.Thank you!!
Deniro is great and he has been assisting my family for last few years , great guy and excellent customer service - Srikanth Rama
it was the agent that helped me
Do not consider using this site if you expect some sort of customer service and or transparency. To trust you must read their fine print!!! EVEN WORSE IF YOU ARE IN THE MIDDLE OF YOUR TRIP. They got you!!! Great at selling you the ticket and the useless protection. Awful at customer service and even worse if you need to make a change. The savings on the ticket are not worth the hassle for help. Read their 1.0 RATING on trip advisor. This consolidators is like dealing with a use car dealership salesman! Lots of promises and then you are screwed!!! Never again. Avoid or you will soon be saying never again!!!! Thank you for contacting SkyLux Travel Customer Support. We appreciate the opportunity to assist you with your request. Check this out! And I bought the protection We are sorry that the passenger is not able to travel as scheduled. Please allow us to remind you that the tickets were sold as non exchangeable, non refundable, non transferable and non reroutable. However, if the fare rules allow any amendments, a $250.00 SkyLux Travel fee will be charged in addition to the penalties charged by the airline, to process any refund and/or exchange requests. We have checked the fare rules of the ticket you have purchased with our company. Please find the summary of the applicable rules.
It made it great that Norman is so knowledgeable and responsive!
Festus provided excellent service
Arianna K was great! Very helpful and got us a great price. Very responsive to questions and polite to speak with.
Reliable and dedicated service
Elliot is very responsive and accommodating
Austin, my rep, is very knowledgeable, and very patient. He made the deal
Daskin came through for us again! We have purchased several business class tickets over the years and he always gets us better prices than we can get on our own, and I search multiple websites for weeks before I reach out to him.
Bella was extremely professional and ,she was very patient and took extra miles to help me.Appreciate her. In the future I will contact to her and I would recommend skylux travel and Bella to my friends .Thank you Bella.
Been emailing/telephone calling with one ticket agent Habit for several days. Professional, knowledgeable, and caring apply for Habit. Habit has prepared several quotes it is difficult to keep track. Suggest, whenever a quote is send out from an agent, please include a "quote number" to help identify the quote and trip.
Great experience
Bolt worked with me patiently and replied to all queries
Pavard was excellent communicator a travel coordinator
Norman did great and worked with me
Based on analysis of 20 reviews rated 1-2 stars for SkyLux Travel
“Their customer service is slow and full of excuses”
“– Only AFTER payment they said it included just ONE checked bag”
“” I sent bank proof showing the charge, but they keep saying “call your bank and dispute it” instead of processing t...”
“I booked what SkyLux advertised as a “discounted business class” ticket”
“I booked what SkyLux advertised as a “discounted business class” ticket”
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Skylux Travel is a travel agency specializing in discounted business and first-class flights to various global destinations, including Europe, Asia, the Middle East, Africa, and Australia. The company aims to provide travelers with significant savings, often offering discounts up to 70% off standard rates. Skylux Travel is an ARC-accredited agency, ensuring adherence to industry standards and reliability in service. The company caters to both individual and corporate clients seeking cost-effective travel solutions without compromising on luxury and comfort. Clients are assigned a Personal Travel Manager who assists them in planning and booking their flights, ensuring a tailored travel experience. Skylux Travel emphasizes excellent customer service, offering support 24/7 to address any inquiries or concerns throughout the booking process.
SkyLux Travel receives overwhelmingly positive feedback, with many customers praising the excellent service provided by their agents. Reviewers frequently highlight the helpfulness and responsiveness of agents like Tom, Neal, and Blanche, who go above and beyond to find great prices and accommodate specific requests. The detailed explanations and personalized assistance offered by the staff contribute significantly to a positive booking experience. However, a small number of reviews express dissatisfaction, mentioning issues related to flight tickets and travel arrangements. Despite these occasional complaints, the majority of consumers appreciate the knowledgeable and professional service they receive. Overall, SkyLux Travel is recognized for its commitment to customer satisfaction and effective travel solutions.
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