Hot water issues
I’ve very happy with my skuma the only thing I have a issue with is the hot water just not hot enough for tea and coffee with milk
4.6
Excellent
570 reviews
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Review summary
Sküma Water is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
Not fit for purpose depending on your…
Not fit for purpose depending on your water type. Three years extended product and customer service warranty and completely ignored for 6 months when dealing diedtly with the CEO. £600 out of pocket with a product that worked for a total of 2 months of a 8 month period.
This is the third review I have written…
This is the third review I have written for Skuma. I had various difficulties with my machine. On my previous trust pilot review, I stated that the company and I were working together to find an outcome that worked for us both. This has now happened and we have agreed a solution we are both satisfied with, which is why I have given a 5 star rating.
It’s mostly great but ……
I do like my machine but there are some things I don’t like. It can be a lot of work at times. I dread doing the cleaning bit, the worst of it being getting the filter out of the machine. I’m 76 and I haven’t got the strength to do this. In order to get enough strength I have to put the machine on the floor and put 100% of my strength into it. It’s probably ok if you’re a young fit male. The water isn’t really hot enough for tea but saying that it does make a decent cup. I’m not sure the filter lasts a year, especially if you are a family. I changed mine after about eight months and I live on my own. The infusions can work out expensive but since using the machine I hardly ever have cramp issues. It’s nice to get rid of my kettle. Filling the machine is a bit of a nuisance every day and because I’m in a very hard water area I waste an awful lot of water down the sink (I don’t have a garden). I paid extra for a tube to take the extra water straight into the sink (very overpriced). The downside of this is that the water removed from the machine is so bad that it stains the sink! Thanks Thames Water. When I’ve had problems Skuma have done their best to help me, I just don’t want the problems. I’m wondering if a new machine will be coming onto the market with some of these things ironed out. So, although these are a lot of negatives I do like my machine and wouldn’t be without it. It just needs improvements.
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skumawater.com
All reviews
570 total • Write a review
Showing 341 - 350 of 566 reviews
DM
Water never tasted so good
Water never tasted so good! Had a slight issue with my subscription but customer service sorted it out for me! Would recommend!
Date of experience: July 18, 2024
MC
Skuma RO water filter
I bought the Sküma RO one after filter about 3-4 months ago. I really rate it, some of the negatives of Reverse osmosis systems are a slowed water output if you link them up to your taps, I have low water pressure so this was perfect, also RO takes out everything including minerals. Sküma have subscriptions for minerals, Vit D, alkalinity, I have the minerals which is a perfect way to get magnesium supplemented, most of us are deficient. The water is ace, tastes brilliant, and makes me want to drink water rather than reaching for something not so healthy! £40 for an annual filter is also a fraction of the cost of a usual RO filter!
Date of experience: July 18, 2024
FP
Great device
Great device, easy to use and great ideas to add the water infusions to make sure not to miss out on minerals as it can usually happen with filtered water.
Date of experience: July 18, 2024
MK
This is a game changer more than just…
This is a game changer more than just bottled water the hydration and vitamin additions are literally everything!
Date of experience: July 17, 2024
LZ
Effortless Pure Water and Instant Hot Water for Teas
I recently purchased the Sküma reverse osmosis machine filter, and I am thoroughly impressed. The system is sleek, efficient, and delivers exceptionally pure water. Installation was straightforward, and the difference in water quality is noticeable. It delivers pure water and provides hot water with just a click, perfect for making teas. Highly recommended for anyone seeking top-tier water filtration.
Date of experience: July 16, 2024
JC
Best water filter on the market lso…
Best water filter on the market I also love the alkaline infusion which always helps with the heartburn I used to get
Date of experience: July 15, 2024
AB
Great company
Great company. Great product. Best water I've ever tasted.
Date of experience: July 15, 2024
P
Paul
US
A great gadget for healthy tasty drinking water
I’ve had a Skuma for a year now, and I have not regretted buying it. Firstly the unit looks great and sits nicely on my counter. It’s easy to refill and empty waste water, and I love its overall design. There is room for improvement however; my water tanks do not sit completely uniform and this can be a little cosmetic irritation but it’s only a minor one that doesn’t impact on the function of the unit. If you have OCD like me though you will notice it! The filtration is great, and the water tastes noticeably better; I could definitely never go back to tap water again. I love the fact that you can add in minerals using the additional hydration boost bottles (they also do a vitamin D and an alkaline one to improve coffee taste but I haven’t tried these yet). Adding minerals is important, since just drinking RO water is not a good idea. The hot water function is also very handy, although it can be a little bit spluttery, meaning if you put a mug under it you will get some splashing. It’s also not going to be as hot as the water you get from a kettle, but it comes close. Again, I’m hoping this will be improved in future. Finally, the customer service and overall experience of dealing with the Skuma team has been fantastic. I had some issues with an earlier model Skuma and one of the founders got in touch with me quickly and they sent a new unit free of charge the next day. They really listen to their customers and want to do the right thing, which is great when the unit itself isn’t cheap. Overall though I’d say it’s been worth it - I’ve stopped buying bottled water (good for me and the environment too) and my water just tastes so much better. The hot water function could be improved, but this is not a massive problem when I mainly got the unit to replace drinking bottled water.
Date of experience: July 13, 2024
MA
A must have for every household!
I recently purchased the Skuma Water Filter System, and it has completely transformed our household water experience. The water is incredibly clean and tastes fantastic, free from chlorine or any unpleasant odors. Installation was straightforward and hassle-free, taking less than 30 minutes with clear instructions. The multi-stage filtration process effectively removes contaminants, ensuring safe drinking and cooking water. The system is cost-effective, reducing our need for bottled water, and its sleek, compact design fits perfectly in the kitchen top. Additionally, Skuma Water’s customer service was outstanding, providing excellent support throughout the purchase and installation process. Overall, the Skuma Water Filter System offers exceptional quality and value, making it a highly recommended addition to any home.
Date of experience: July 13, 2024
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