Sicily by Car

Afgelopen week een auto gehuurd in Kroatië.Tip: controleer de auto heel goed. Ook de onderkant van de bumpers. Daar zat bij ons een schade welke niet te zien was op t filmpje dat ik gemaakt had. Bij het ophalen van de auto wordt netjes heel de auto nagelopen behalve de onderkant van de bumpers. Bij het inleveren werd dat als eerste gedaan. Je krijgt meteen t gevoel dat je erin geluisd wordt. Ze wisten dat ik een verzekering elders had afgesloten. Er wordt ook gelijk een schadebedrag genoemd . Maar je hebt zelf geen bewijs dus helaas betalen. Enorme domper van je vakantie. Dus of je auto heel goed controleren inclusief onderkant maar beter nog; GEEN zaken met ze doen : OPLICHTERS.

Servizio efficiente a costi contenuti

When we arrived at the terminal we went straight to the rental desk…with lots of other people. Although tree people were helping for the paperwork we had to wait 1,5 hours before it was our turn. Nevertheless a very friendly lady at the desk and at the point where we had to collect the car. Excellent new car. Would certainly rent here again. Thanks Sicilybycar!

Once again Sicily by Car delivered the goods. Trouble-free pick up and return; beautifully presented car, clear documentation and no surprises. Good value and ever reliable. For me, the car hire company of choice in Italy. Look no further.

Tutto andato bene dal ritiro dei documenti alla consegna dell auto e alla riconsegna. Gentili ed aducati

Ho trovato il personale (segretaria e addetti) molto gentili e attenti alle esigenze. Vorrei segnalare la segretaria Gaia Curaci per la disponibilità alle mie tante domande. Il furgone che ho prenotato era in ottime condizioni!

Esperienza pessima. Abbiamo atteso un'ora per ritirare una macchina già prenotata e pagata. Il personale allo sportello è assolutamente incompetente e cafone, e hanno insistito per prendere 300€ di caparra nonostante il contratto indicasse 100€ dato che abbiamo pagato l'assicurazione più completa. Abbiamo assistito a due signore che hanno quasi perso il volo per colpa dell'incompetenza del personale. Ti danno risposte arroganti e inconcludenti, finché per sfinimento non acconsenti a quello che vogliono loro. In più la macchina ci è stata consegnata sporca.

Have used many times . Reception very nice Return quick and nice people

Buoni i prezzi relativamente alla qualità del servizio offerto. Peccato i tempi di attesa biblici per il check-in all´arrivo ad Alghero. Un´ora esatta per servire 6 clienti. Inammissibile

ottimo servizio cortesia e disponibilita'

Autovettura nuova. Procedure veloci e personale gentile

Quick and good Service. Could improve: 1.) Chosen car is different you get 2.) pick up Place is on top floor. It means, car is very hot. If you have manual or weak air condition, not nice

I prepaid a one-week rental with SicilyByCar and arrived with every document in hand at Bologna airport, only to be stone-walled at every turn: Debit-vs-credit card standoff – The agent refused my Mastercard because it’s technically a debit card, even though it has never been rejected elsewhere and the booking site never flagged this as an issue. No alternative payment accepted – When I offered my travel companion’s credit card for the security hold, I was told that would require adding him as a driver—“not possible”. I then proposed paying the €200 deposit outright in cash or by card. Also “not possible”. Zero flexibility—even for a day – I offered to return the next morning with a different credit card. They still refused, claiming they wouldn’t hold the vehicle despite my having already paid for the full week. Needlessly hostile tone – Every suggestion (paying extra fees, changing the booking, fetching another card) was met with curt, dismissive replies. No effort to find a solution—just “computer says no.” Fortunately, Booking.com intervened and cancelled the reservation, so at least I recovered my money. But I lost valuable holiday hours scrambling for a replacement car. Bottom line: If you value time, courtesy or the slightest trace of flexibility, avoid SicilyByCar entirely. There are plenty of rental firms in Italy that still understand the meaning of customer service.

Macchina quasi nuova e check in veloce. Al ritorno grande disponibilità di Vincenzo, che ha chiuso la pratica molto velocemente con chiarezza e professionalità.

Reasonable cost relative to other providers and good choice of cars. Pick-up process at Perugia airport was very slow and charging ~€50 for a speedy pick-up option seemed both cheeky and ineffective (couldn’t see evidence of any customers’ rentals being processed more quickly). By contrast, the return process was quick and simple. No fuss even though we arrived slightly after the booked return time.

Non mi è piaciuto proprio nulla. Viaggio spesso e spesso noleggio auto. Ho noleggiato 3 volte con questa compagnia e tutte le volte qualcosa non è andato bene. non la consiglio.

Horrible. They refused to give us a car, just because se only had debit card and not credit. They stole from us almost 200€.

Comodo ufficio interno stazione , personale gentile , poco pratico il parcheggio dell’auto da ritirare e rilasciare causa lavori piazzale .

Perfekt .....100%

Smooth pick up/drop off process, friendly staff that waited for me as my flight was delayed and arrived after the closing time of MXP office.