Very efficient good customer service…
Very efficient good customer service and communication

Last reviewed over a year ago
Over a year ago
Stewart was very helpful, thorough and got me the best result. Thank You.
Over a year ago
Casey is great to deal with. Very prompt- Knew exactly what cover we needed. Very reliable broker. Thanks, Casey.
Very efficient good customer service and communication
Efficient, knowledgeable and easy to work with.
My call was answered quicky. The person I spoke to was helpfully.
Information given was supportive and the best available quote.
Mohaan was very thorough in finding the best quote and flexible with my preferences.
Reinhardt was clear and concise in giving me the information I requested. No question was left unanswered and he was awesome in obtaining insurance for us.
Easy to deal with specifically when dealing with challenging property insurance
Tim was great from the first interaction to the last, answering all my questions (I had a lot as this was the first time using an insurance broker), and took his time to explaining all the information that was needed. Ive never used a broker before and never knew they existed until a friend of mine told me to Google it, but Tim made it easy and worth my while. 10 out of 10!
Dan Lean was great to deal with - talked to me through covers, i have not gone with cover yet however I will be coming back once I open my business and proceeding. Good person to deal with.
He's a Weapon and easy going, would give that man a pay rise
Jordyn went above and beyond what was required and explained every step of the process very clearly. And persisted and got the best quote to cover my insurance needs. Highly recommended.
This is a simple process each renewal and I dont really want to be bothered extensively and unnecessarily and I wasnt
Matt is invaluable and efficient.
Dan was great helping to set up all. Very appreciated his help.
Josh worked hard and reduced our costs which I appreciate.
Customer Service at its best!!! My broker Cody has been relentless in finding the best insurance for the best price. He has made the whole insurance experience seem easy and without stress.
Very cool people and so much attention they give you
The customer service was excellent. John took care of all our needs easily and our insurance had even dropped in price. Very happy with shielded Insurance wouldn’t go any other way.
Good customer relations
Good service
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Shielded Insurance is a multi-award-winning brokerage based in Australia, specializing in providing a comprehensive range of insurance solutions tailored to meet the diverse needs of its clients. The company serves individuals and businesses across various sectors, offering coverage options that include car, commercial property, construction, cyber insurance, and more. With a focus on delivering professional insurance advice, Shielded Insurance aims to challenge traditional insurance broking practices by ensuring that all clients receive personalized and appropriate insurance solutions. The brokerage operates nationwide, catering to clients in Queensland, New South Wales, South Australia, Western Australia, Victoria, and beyond. Shielded Insurance is committed to supporting clients through various services, including 24/7 claims assistance and self-serve options for claims management. By leveraging their expertise, the company strives to provide clients with peace of mind and the protection they need to stay shielded in an ever-changing environment.
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Reviewers consistently report positive experiences with Shielded Insurance. Customers often highlight insurance, service, great, excellent. Overall sentiment is strongly positive with an average rating of 5.0 stars across 60 reviews.