Howard’s Antarctica trip
Service and the food were all exceptional. The guides were so knowledgeable and a pleasure to meet and learn from. The suite had everything we needed.

10 months ago
Well planned holiday with good trips. Excellent food and staff service
10 months ago
Great in every department. Will do it again. Amazingly good organised.
Service and the food were all exceptional. The guides were so knowledgeable and a pleasure to meet and learn from. The suite had everything we needed.
From making the booking to leaving the ship after the cruise everything was excellent. Every member of staff goes out of their way to make your holiday special. Great company.
Ultra luxury this was not.Also tried to give us German champagne.Still charging high prices but really cutting costs
Five star treatment always.
Scenic cruises are more than a five star experience especially on Scenic Eclipse, we are booked in for our third cruise on her.
We found the basic cabin uncomfortably small. In all other aspects our experience was very good and we would use Scenic again- but book a larger cabin!
The boat and crew were excellent but the excursions and the river cruise itself was extremely poor. I wouldn’t Scenic again.
First class customer service.
Scenic took care of everything- but also gave us the freedom to do our own thing when we wanted to.
Our 6th Scenic trip !!! We just love the whole thing, organization, staff, food, rooms, etc
We ventured on our first Scenic River Cruise in June 2023. It was excellent, so much so that we have booked to go on the Vietnam/Cambodia Asia tour this Christmas with the Mekong River Cruise included an we simply cannot wait. Book this trip was made so easy by the Scenic staff. Well done you.
An enjoyable river cruise on the Seine. Staff were very good. Food not quite as good as it has been on other Scenic cruises
Excellent vessel, venue, and staff and, in particular the quality of the food and drink made the holiday exceptional. Thank you all.
A wonderful cruise. Our 2nd trip on Eclipse 2, the staff, Specialist Experts , and the cuisine, made the holiday very special. Attention to detail is appreciated.
The boats appear to be back to their best. Plenty of staff, excellent food and drink and interesting trips off the boat. Just after Covid, the boats seemed to be lacking in Staff and service was not up to standard. Scenic are pushing trips on the Eclipse on each river cruise. Unfortunately, the age of most river cruisers is not the clientele that they are after for the Eclipse. The company needs to keep the standards up on the river cruises or they will start to loose some of their loyal members to other companies!
Everything about Scenic River trips has been excellent from choice of trips, service, meals & having a good selection of wine with meals & through the day if you wish - the staff are professional & very attentive!
We were lucky enough to do the Falklands, South Georgia and Antartica cruise in November 2023. The weather was amazing and the crew were also amazing. Great trip and so brilliantly organised. Would do it again but would be lucky to get the weather a but I bet the crew would still be just as great. If you get the chance do it. No regrets.
Once you’ve been on a Scenic cruise you won’t want to go with anyone else!
A company that does what they say they are supposed to be doing, when they are supposed to be doing it! Such a pleasant surprise nowadays!
We have travelled with Scenic a number of times and have been happy with all aspects of their service. However, our recent trip to the Canadian rockies & Rocky Mountaineer together with Knight Inlet extension has not been satisfactory. Scenic should have reserved our stay at the Knight Inlet to view bears a long time ago (18 months) but we feel they failed to do so and as a result we missed out on a once in a life time experience - which was very disappointing!
Based on analysis of 72 reviews rated 1-2 stars for Scenic Luxury Cruises and Tours - UK
“We didn't go ahead with our trip in the end as the customer service was so appalling - and this for a very expensive...”
“Scenic is a good product but when it goes wrong there are too many hurdles to go through to get a satisfactory response”
“Scenic is a good product but when it goes wrong there are too many hurdles to go through to get a satisfactory response”
“I read later that scenic had offered 70% of a refund to passengers on a New Zealand cruise when difficulties arose”
“I went on the Rhythms of Brazil trip and whilst it is all very luxurious (and I am sure it is great for Antarctic tri...”
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Scenic Luxury Cruises and Tours - UK specializes in providing ultra-luxury cruising experiences and all-inclusive travel packages. The company operates a fleet of 6-star ships, offering spacious suites, premium dining options, and unique discovery experiences for travelers seeking high-end vacations. Scenic caters primarily to affluent customers looking for exceptional service and memorable journeys across various global destinations. With a focus on both ocean and river cruises, Scenic Luxury Cruises and Tours offers tailored itineraries that include complimentary private transfers and return flights. The company's commitment to delivering unparalleled luxury and unique experiences positions it as a leading choice for discerning travelers interested in exploring the world with comfort and style. For more information, customers can visit the official website at www.scenic.co.uk.
Scenic Luxury Cruises and Tours receives high praise for its exceptional staff, delicious food, and well-planned itineraries, with many reviewers highlighting the attentive service and comfortable accommodations on board. Customers frequently mention the quality of the cruises, describing them as well-organized and enjoyable, with a variety of excellent excursions. However, some reviews express disappointment regarding specific aspects of the cruises, such as frequent double docking and changes to itineraries that required additional coach travel. A few consumers also found certain cruises misleading or not meeting their expectations. Despite these criticisms, the overall sentiment remains positive, with a significant majority of travelers recommending Scenic for its luxurious experience and attentive crew.
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