Scenic Luxury Cruises and Tours - UK Reviews

My query was dealt with very well.

From being met at the airport, to being dropped off again two weeks later, everything was perfect. The fabulous food, lovely wines to match, and the service were all 5 star. The guides on the excursions were all very knowledgeable, and the variety of excursions were such that there was an option for everyone. The stand out excursions were the two classical concerts, one in Vienna and one in Bonn.

Poor beer choice - why offer only cheaper/inferior beers when bars are purporting to be upmarket? Asian/fusion food and service was very good (and well managed and staffed), but other venues only average (and not well managed). Very little entertainment offered. Good cabins and helpful pleasant staff.

This review relates to Scenic Eclipse Ocean Cruise: Lovely ship and excellent staff. Food very good, but not wonderful. Doesn't compare to Seabourn, Silversea or Regent on the culinary experience. Overall the trip was great, but not the best we've encountered.

As with all the other Scenic holidays the organisation was excellent with trips that were well paced, a daily choice of activities with well informed guides

Our visit to Japan was a truly memorable experience. The quality of all but one of the hotels was very good, the enrichment experiences were excellent and the guide first rate. This was our first land tour with Scenic and one which we would recommend.

A lovely ship , nothing was too much trouble for the staff and crew to make sure my friend and I were looked . Plenty of information on destinations and places of interest and we enjoyed the menu choices .

The staff on our cruise were the best - so helpful & always smiling. Great food & the best guides on the many tours made it a holiday to remember. So much so that we booked to go again next year which will be our 4th Scenic river cruise.

Professional and kindly tour director. Very pleasant travelling companions. Excellent hotels. Very well organised trips. I think we saw almost all we could possibly see of NewZealand. We were extremely lucky with our weather. Skippers Canyon not to be missed!

Our trip to South Korea and Japan was very well organised, full of fantastic experiences. Great hotels for in beautiful locations. Misook in South Korea and Kari in Japan were fountains of knowledge.

It's crew and ALL of the staff on the cruise were, as always, 1st class and we feel they actually sell your products. A very big thank you to them all.

Wonderful itinerary . Wonderful crew. Fabulous ship. Great food. Loved every minute.

The company and staff go the extra mile to give us unbeatable experiences. The ships are luxurious and on land journeys the hotels are always the best, with the best rooms.

Great tour with really good excursions, food ,drink and service on board was excellent. Great having trips all planned for your but also having free time to explore.

Great experience,put two cruises on the Danube back to back so about 15 days altogether.O.K there were problems with low water levels but Scenic were quick to return compensation without any prompting.So private car to and from airport,good food,good company,plenty to drink,lots of laughter,what’s not to like.We will be going again,France next time.

Excellent service on board from all the staff. We were particularly impressed that we received a very generous refund, without making a claim, when we lost a day owing to the airline cancelling our flight. We have recommended Scenic to several of our friends

Everything about the experience was perfect as usual Friendly staff, comfortable accommodation, attention to detail,tours, menus, quality of catering and entertainment can’t fault it

We choose a scenic river cruise for our 50th wedding anniversary ( 1st Sept 2023) following positive recommendations from Panache cruises, our agents, who were complimentary about Scenic. What a total disaster, of a cruise, Bordeaux to Bordeaux. We spent 3 days of our 7 day cruise moored in Bordeaux looking at the side of a warehouse and at certain times looking at sewage discharge from a drain. The senior management on our ship spoiled our anniversary day by basically forgetting despite several reminders from other cruise participants. Too little to late. Tours were on the whole poor except for the ones to vineyards. We complained on our return about the management and cruise quality, only to be offered a miserly £250.00 off our next Scenic cruise. Would we !!! never again . On the only positive note the staff were good especially the head chef who prepared special deserts as I am diabetic. I would mention this is an honest and fair critique of our Scenic cruise. I would also have awarded zero stars if the system would have allowed me to do so.

Always a fantastic holiday. Great staff who work hard to give us a good time.

Great ship, excellent staff, fantastic destination. Everybody is so friendly. The connoisseur corner is a wonderful place to sit, relax have a cigar and brandy.