Scenic Luxury Cruises and Tours - UK Reviews

We travelled from Lyon to Arles in October 2023. The whole 10 day holiday was excellent including wonderful food and excursions all included in the cost. This is our 4th Scenic holiday, highly recommend

Richard and his team were excellent nothing was too much trouble would recommend scenic

The service by staff was excellent but the whole experience was let down by the drab and tired cabin (Junior suite). We were not impressed with the mass-produced food, and the whole experience was absolutely not five star.

Perfect locations and tours, great food and drinks lovely staff

Everything is to a high standard and the staff are terrific.

The suites are spacious and comfortable and butler service is great. All crew are so helpful, well stocked bar and a good selection of food is always available. It is always good to get a choice interesting places to visit whilst off the ship with well informed guides. Already booked a cruise for next year with wonderful Scenic.

This was our 5th sail with Scenic and again they were amazing , the staff are wonderful and the attention to detail is fantastic ,the Scenic Enrich were truly magnificent every thing was outstanding

Scenic offer exceptional service with a friendly smile. Nothing is too much trouble for our comfort and enjoyment.

Not a single thing about which I could complain or change! Always excellent.

Have been using Scenic for a few years now and have absolutely nothing to complain about. We have used them on many river cruises in Europe, one in Cambodia and Vietnam, land tour in Australia and one Scenic Eclipse to Greenland. Oh! And as I write we have two river cruises pending and one Eclipse to Svalbard over 24/25. I guess that backs up what I said above by the way we keep going back to them. Great people and great company.

Excellent service throughout with good food and drinks. Excellent range of trips. One felt well looked after.

Brilliant. As advertised 6 star experience.

EXcellent service throughout. Good food and drinks. Excellent range of trips.

5* everything . Superb

My wife and I have been on two scenic cruises and have booked another for 2025 because they really look after you from the day you step off the plane and on the boat and until you go home

We made to feel like royalty. Nothing was too much trouble

Brilliant holiday Highly recommend

Booking this trip was not a pleasant experience. The agent I dealt with seemed to go out of his way to be as awkward as possible. I was all for cancelling at that point. Plus every time there was even a minor change we got stacks of the same paperwork sent to us. So I started this trip in a pretty negative frame of mind which was frustrating due to the pretty hefty price tag of this holiday. The flights were fine, although we ended up paying far more than if id booked them myself. When I pointed this out to the scenic agent, the response was tough, that's the deal their flight team had. Arrival at the airport was a little hectic but someone was there to greet us and we got on the bus ok to the ship. If you fly in earlier, we were advised that no later transfer would be done. It was only by chance the boat couldn't make it to Basle so we joined up with the group at the airport for a bus transfer. Very warm greeting on our arrival. I did feel special which was nice. This was our first river cruise after many ocean cruises.The Pearl was a little dated but it looked well cared for and clean. The room was small and the balcony was separated from the next one by a metal screen, with large gaps all the way around. Not great for conversations. Our balcony door also wouldn't lock. We reported this first thing but nothing. Engine noise was occasionally annoying, and there was vibration. And we weren't near the back. Mini fridge was stocked with a small bottle of wine, Gin, vodka, whisky one beer, orange, & apple juice and 2 or 3 cokes. I asked for Drambuie and Sprite to be included but was advised I had to go to the bar for those. What made this holiday so good. The people we met, the gorgeous scenery and the staff working so very hard. Having sailed on many ocean cruise lines, this service was miles better. You were constantly asked if you needed anything. We saw little Butler service. That was fine. Not something we felt we needed anyway although the odd check from him would have been nice. Our cabin Steward did a great job keeping the room clean. Food was a mixture. Sometimes excellent and other times like pub food. Lack of consistency was strange.The bar staff were absolutely outstanding as were the waiting staff in the restaurant. Entertainment was generally ok if uninspiring. The entertainment manager was a very good singer but he was up for three nights of the seven. The rest of the entertainment was bordering on amateur hour. This aspect was really disappointing. Only one night due to the itinerary could you get a shore to appreciate local entertainment. Security measures were pretty much not seen. Perhaps they had hidden measures. I forgot to tag back in one night. Only realized next morning but no one checked. People seemed to wander on and off the ship. Trips were generally good, but too short. Far too little time to explore some of the gorgeous towns and cities we visited. Some of the guides English was also a challenge. Occasional welcome home drinks were nice, and cold flannels were occasionally offered. We did the e-bikes on board which was great fun and the most strenuous tour offered. It was a shame that no water based activity was offered. So despite the really poor customer service during the booking process which I think needs to be addressed as a matter of urgency, the crew on Pearl turned my very negative views into a real positive. Would we sail with scenic again? Jury still out especially reading about too little/ too much water and scenics handling of these issues with unhappy customers.

Travelled on Scenic Eclipse 1 to the Antarctic Circle in February 2024. The yacht is lovely and lives up to everything it claims. If you can, take a cabin known as a Spa Suite on deck 9. The space is generous and a bath-tub with a window is lovely. The staff overall were great, and we did observe officer level staff being entitled to dine in public areas. We would only suggest that they take use this privilege to say hello to guests. In particular we would like to acknowledge Raj at the front desk. He is a star! Amy and Joe did a wonderful job of keeping us entertained. Food venues are many and never appeared empty. Fellow passengers made great use of them. The expedition team is terrific and kept us all safe and well informed. Please consider your own level of mobility as the excursions can involve some choppy waters, wet landings over rocks and challenging hikes. Overall, we really enjoyed our trip and will consider Scenic again…it is a small yacht, under direct ownership, that is not yet part of a major cruise company. That is something that helps make it special.

In September 2023, I arranged a trip on board Scenic Eclipse II from Dublin to Plymouth, my first time on a 6-Star Ultra All-Inclusive Yacht. Firstly, the range of dining options on board meant we were spoilt for choice, with a range of different cuisines. My favourite was Chefs Table, the staff were fantastic and the food was delicious to say the least. The ship itself was very spacious, we never had to wait more than a few minutes at the bar in the lounge to be served or whilst waiting to be seated at a dining venue. The staff throughout could not do enough for you. The entertainment on board was brilliant but small, from shows in the impressive theatre to a talented singer in the lounge after our evening meal. I would like to shoutout to the discovery team on board who we had interesting chats with during our cruise. They were a delight to be amongst. My favourite thing about this ship is the suites. We were in a Grand Deluxe Verandah. The space within the suite was impeccable and very well designed. From a TV that turns at ease from the wall, to the comfiest pillows at sea. The en-suite shower room was spacious too, however the towels were a tad small. Overall, fantastic experience on board and I cannot wait to book my next for 2025.