Exceptional customer service
Exceptional customer service. They provided me with all the help and information I needed to see the Sagrada Familia. I recommend it 100%.

Over a year ago
SON ESTAFADORES NO ENVIAN LOS TICKETS
Over a year ago
billets commandés mais jamais reçus! c'est honteux ! 125 euros de perdu ! une vraie arnaque !
Over a year ago
May Top Tour.Compro unas entradas para una fecha y me las mandan para otra y no se hacen responsables. Todavía intentando contactar, pero imposible q cara más dura.Estafadores
Exceptional customer service. They provided me with all the help and information I needed to see the Sagrada Familia. I recommend it 100%.
Ho acquistato 2 biglietti per la visita della Sagrada Família in data 25/02/23 e non li ho mai ricevuti!Ho contattato il customer care e non ho avuto alcuna risposta! I soldi però sono stati scalati! Ho dovuto rinunciare alla visita con grande rammarico, chissà quando potrò tornare a Barcellona!
i dont see my tickets
Anoche compré dos entradas con acceso a las torres. Inmediatamente recibí la confirmación de pago tanto por mi banco como por su correo de confirmación. Al ver después de 10h, que no me llegaba un email con los tickets comprados, les he escrito a su servicio y, para mi sorpresa, resulta que no quedaban tickets de la hora que yo había comprado. Deberían de habermelo comunicado antes de pasarme el cargo, no al consultarlo yo a las horas.
L'organisation sagradafamilia-tickets.org vend les billets presque au prix double sans aucune valeur ajoutée par rapport au vendeur original. La Sagrada Familia les vend au prix de 26€ avec l'audio guide, la revendeur (qui est une agence de voyage) les vend à 39€. Une fois acheté, aucune possibilté d'annuler. J'ai commandé ces billets il y a 2 h environ, je les attends toujours. Méfiez-vous. Ce site est bien indexé sur le web et sort premier sur la liste.
Ce site est une arnaque, billets 2x plus cher et on ne les reçoit jamais ! voleurs ... un pur scandale.
J'ai commandé deux billets pour la sagrada familia pour un tarif total de 90€ , mes deux billets ne m ont pas été restitué on m a parlé d un remboursement que je n' ai jamais reçu! Une belle arnaque!
Segnalo anche io quanto recensito da molti altri, ovvero acquisto andato a buon fine con soldi scalati e biglietti mai arrivati … mi chiedo come mai il sito sia ancora attivo nonostante tutte queste segnalazioni Aggiornamento: ritorno su questa recensione solo per precisare che in effetti ho poi ricevuto il rimborso. Rimane il disagio di questo malfunzionamento (a quanto pare molto frequente) e, ad ogni modo, è senza dubbio preferibile l’acquisto dal sito ufficiale della Sagrada Familia
ho comprato 3 biglietti del valore di 100 euro. non ho ancora ricevuto la mail con i tickets e leggendo le recensioni (dopo purtroppo) ho notato che in fase di prenotazione non ho scelto l'orario.... ho scritto al support.. VEDIAMO!
È UNA TRUFFA. HO PAGATO DUE BIGLIETTI DEL VALORE DI 76 EURO. MAIL DI CONFERMA MAI ARRIVATA, SUPPORTO INESISTENTE. HO SEGNALATO IL SITO. FATELO ANCHE VOI.
Absolute shocking! Don't book through this website, real scam! We booked through them, took the money, no ticket no refund. Please alert your family and friends.
Fake website. Does not deliver tickets. Do not use.
Me han cobrado de más y no he tenido respuesta
I ordered 2 tickets hours ago and they are still not achieved. Moreover I discovered that several users have been scammed and they have never received the tickets. I am going to notify the site to the authorities
Worst misleading scam place. They appear as the official website for booking tickets and add a huge markup fee for no additional benefit. There's no way to cancel the ticket, and customer support didn't respond to my refund request.
I bought tickets on 24th April and haven't received my them yet. This site seems to be a scam.
Ce site est une arnaque on attend nos billets depuis deux jours... Passez votre chemin. On a payé poir rien du tout...
ARNAQUE... Nous sommes à Barcelone.. la réservation est faite mais les billets ne sont jamais arrivés... visite prévue jeudi après midi... évidemment nous avons été débité des 100 euros prévus... je laisse mail et message mais aucun retour évidemment
Great, easy, top
THIS IS A FAKE SITE ... DO NOT PUT YOUR MONEY ON THAT !!!
Based on analysis of 89 reviews rated 1-2 stars for Sagrada Família Tickets
“It´s a scam”
“There's no way to cancel the ticket, and customer support didn't respond to my refund request”
“Ce site est une arnaque on attend nos billets depuis deux jours”
“There's no way to cancel the ticket, and customer support didn't respond to my refund request”
“It´s a scam”
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Sagrada Família Tickets is an emerging online platform dedicated to providing visitors with access to tickets for one of Barcelona's most iconic landmarks, the Sagrada Família basilica. The company aims to streamline the ticket purchasing process, offering a user-friendly interface that allows customers to easily secure their entry to this renowned architectural marvel. Targeting both local and international tourists, Sagrada Família Tickets focuses on enhancing the visitor experience by ensuring timely access to the basilica, thereby minimizing wait times and maximizing enjoyment. As the website is set to launch soon, it will also emphasize user preferences and offer cookie settings for a customized browsing experience. With a commitment to delivering essential functionality and security, Sagrada Família Tickets is positioned to become a valuable resource for those planning to visit Barcelona.
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Reviewers frequently report negative experiences with Sagrada Família Tickets, citing customer pain points more often than praise. Common complaints include tickets, site, billets, arnaque. A smaller set of reviewers mention positives such as easy, tickets, sagrada, sagrada familia. Overall sentiment is predominantly negative based on 101 reviews and an average rating of 1.4 stars.