Over a year ago
Used Matt at run and ride this morning for a bike fit and can’t thank him enough, so helpful and so much knowledge to offer! Really made it an enjoyable experience couldn’t recommend enough!
Over a year ago
Myself and my grandson had a fantastic run. Well organised and a great atmosphere. Thankyou
Dirty Nocka 6 hours MTB pairs. Well organised event. Knew what was happening and when. The course was just about right with nothing to technical. The only thing I would change is the position of the transition area, too far away from the start/finish line. Would definitely do another.
Really well organised trail run. Great course and well marked out. It had a really nice friendly atmosphere. Tough in parts but that’s all part of the fun and probably loved it more for that reason. Can’t wait for the next running event they do!
Really well planned event, the route was great. Lots of helpful and supportive staff and marshals. The 'hub' had a lot of fun stuff going on (also plenty of loo's which is always important!)
Dirty Nocka endurance mountain bike event. Great event, venue, course and atmosphere. Criticism - transition area was too far from the start/finish (timing mat), probably 1/4 of the total lap distance. This meant that in the pairs timing, the first part of any lap was potentially ridden by the other rider. Also the start/finish was immediately on entering the arena, so any potential sprints were only about 20m long. Far better to have a couple of 100m straights with a 180deg turn to spice things up if two riders were racing each other.
Cannock Chase Half Trail Marathon was one of the best race experiences I've had. Plenty of car parking, room for camping, well laid out arena. Food and drink available. Brilliant course (not for the faint hearted). Excellent family/friendly atmosphere.
Challenging course and well organised although the first few miles were a struggle due to the route taken and volume of starters, this was a similar problem to the last one. However the course is great, well signposted and with plenty of feed stations. Great fun and an enjoyable challenge.
I tried to defer my entry to this race and I contacted the race organiser on 9th Sept - he replied telling me I had to do it via racespace. I contacted racespace as I couldn't work out how to defer. Race space said that the race organiser hadn't allowed this option. I went back to the race organiser who didn't reply until after the 2 week cut off. He then did reply and told me I was too late. I pointed out that I had tried to do this earlier and I have had no response. I rang Run and Ride several times and I kept getting told the organiser wasn't available. I am not the only person that has had this problem as it turns out. As a race organiser myself of a large 10k road race i find this unacceptable. A road race carries lots of expense but it still makes a profit and we can offer deferrals why can't this race and why be so difficult about it. Why not just be honest! It is the lack of honesty that is bothersome. Sadly I won't be entering a run and ride event again and I won't be encouraging the athletes I coach to, either. As can be seen from the response below they aren't great. I tried to cancel/defer my race BEFORE the 2 week cut off but couldn't. How many times do I need to point this out?
Brilliant event, well organised, lot of thought put into the route. Tough but enjoyable route. Friendly organisers. Only negative would be plastic cups to ask runners to carry their own refillable cup. Will be back next year.
Well organised and great atmosphere. Trail route just a nice mix of ups and downs. Only issues for me is the use of plastic cups and bottle at check points and at the end. Consider this being a cup/plastic free race? Lots of other trail races are already doing this - get runners to carry their own little cup for a drink at checkpoints? Other than that - I will be back next year and thank you for organising.
Ran the Cannock Chase Half Trail Marathon on the 26th Sept. Well organised, friendly, fantastic but tough route. We will definitely be back next year.
Ran the Cannock Chase half train marathon in September 2021 and the event was brilliant. The organisation was excellent and the course was very challenging and interesting. It can’t be easy setting up events like this and the team aced it
Great event, well organised! Would definitely run it again next year!!
Great customer service. Super friendly staff with wealth of knowledge and easy to talk with. Excellent range of products and bikes (even at this time post Brexit and covid). Laid back attitude compared to some shops I've been into, no pressure to buy anything but happy to chat and offer advice. Always been pleased with how my bike feels after being in the workshop. Being open on a Sunday is a bonus too!
Never used run and ride before, I looked at the reviews and all seemed OK. Easy process delivery was quite long but this was portrayed as you ordered. Really happy with the price and info they even sent me a free cover that was supposed to be in the deal after a quick phone call excellent service will use again.
The service was good and it arrived quickly, but the box the item was in had clearly been opened and the item taken out. This was disappointing.
Fast delivery easy site to use. Trainers didn’t suit my foot so unfortunately had to return . Fast refund
Ordered of the website which was really easy. Delivery was faster than anticipated and the product lived up to expectation. Would definitely use again! Bought the Hokas for my brother and he loves them so much I may treat myself!
Excellent service & delivery. Really pleased with my purchase, it was as described
Great and speedy service
Very happy with the price, delivery and customer service. Great price on a Garmin Watch.
Based on analysis of 13 reviews rated 1-2 stars for Run & Ride
“Don’t buy a bike from here”
“Dishonest - Ordered and paid for a new mountian bike”
“I pointed out that I had tried to do this earlier and I have had no response”
“I ordered an item and without any explanation my order was cancelled and refunded despite the item still showing as a...”
“Dishonest - Ordered and paid for a new mountian bike”
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Run & Ride is a UK-based company that operates an online platform dedicated to providing honest and transparent reviews for a variety of products and services related to outdoor activities, particularly running and cycling. The platform allows consumers to share their experiences, helping others make informed decisions based on real user feedback. By fostering a community centered around trust and reliability, Run & Ride aims to enhance the purchasing experience for outdoor enthusiasts. The primary customers of Run & Ride include avid runners, cyclists, and outdoor sports enthusiasts seeking reliable information about gear, apparel, and accessories. The platform serves as a valuable resource for consumers looking to evaluate products before making a purchase, ultimately contributing to a more informed and satisfied customer base. Through its user-generated reviews, Run & Ride promotes transparency in the outdoor retail market, ensuring that individuals can find the best products suited to their active lifestyles.
Run & Ride enjoys a strong reputation among customers, with an impressive average rating of 4.7 out of 5. Reviewers frequently praise the excellent service and well-organized events, highlighting the knowledgeable staff and enjoyable experiences at races like the Dirty Dozen and Cannock Chase Summer Classic. Many participants appreciate the friendly atmosphere and the quality of the events, often noting the great food options and helpful marshals. However, there are some critical concerns, particularly regarding inventory issues; one customer reported being offered a more expensive bike after ordering a different model that was out of stock. Despite this, the overwhelming sentiment remains positive, with most consumers eager to recommend Run & Ride for both their events and products.
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