Wrong sized shoe was sent in the wrong…
Wrong sized shoe was sent in the wrong sized box which was frustrating. However, when I rang to return, the help and advice that was given was really informative and extremely helpful.

Over a year ago
Used Matt at run and ride this morning for a bike fit and can’t thank him enough, so helpful and so much knowledge to offer! Really made it an enjoyable experience couldn’t recommend enough!
Over a year ago
Myself and my grandson had a fantastic run. Well organised and a great atmosphere. Thankyou
Wrong sized shoe was sent in the wrong sized box which was frustrating. However, when I rang to return, the help and advice that was given was really informative and extremely helpful.
Great price on Garmin watch. Prompt shipping. Happy customer.
Ordered Thule 599 cycle rack. Cheapest I could find. Was delivered well within stated time. Excellent product, excellent service. Recommended.
Great company very good service
Easy to use website, very prompt delivery - couldn’t ask for more really! I will certainly use the company again 👍
Straightforward service. Quite happy with everything.
Order some jockey wheels online late on Monday, they arrived in the post Wednesday morning, very impressed
Went in to look at potential new road bike. Matt was great measuring both the bike and me to ensure a suitable fit. Collected the bike a few days later, superb after sales with pedals, bottle cages etc fitted and really good detailed 'handover' of what's required to maintain the bike to keep it at its best. 2nd bike I've bought from Run & Ride and the sales / after service has always been excellent. Shout out for their service / repair team also... high standards and great value.
Great service - called to check details on an item on the website, friendly and helpful. Order (XT derailleur) despatched very quickly and all for a very competitive price. Thank you!
Rang up with item enquiry, staff was friendly and informative. Purchase was sent same day.
Placing order on-line was very easy. I received confirmation of purchase via email and the order arrived in time as advised at time of placing it. The purchase was a gift to my daughter, who was very happy with it.
Good service, computer in stock at a good price.
Ordered two hope rotors on the 10th of the month and delivery was supposed to be between 20th-26th May. When I called to chase it up the person told me 5 weeks from order date plus delivery. I’m so disappointed as this was a gift for my son’s birthday early June. Terrible service. I shouldn’t have to chase items.
Very impressed with the call i had to put in the team, and the speedy delivery. Thanks guys!
A good website with a outstanding selection of pieces.Nice price and fast delivery. Would order from them again. Cheers!!
Considering it was a free event nothing to point out. It is always nice to ride along with other riders and have a nice hot drink at the end ;)
Aside from the bad weather which couldn’t be helped and also wasn’t forecast. I thought the route was let down by the seriously poor road surfaces on the majority of the ride. There were also far too many main roads and dual carriageway to contend with.
Brilliant route, which we'll do again.
Great and challenging route. Will be riding this again. Great staff. Yet to spend any money with them due to the current situation but when things settle I certainly will do.
Fantastic event as always!! Great route 👍
Based on analysis of 13 reviews rated 1-2 stars for Run & Ride
“Don’t buy a bike from here”
“Dishonest - Ordered and paid for a new mountian bike”
“I pointed out that I had tried to do this earlier and I have had no response”
“I ordered an item and without any explanation my order was cancelled and refunded despite the item still showing as a...”
“Dishonest - Ordered and paid for a new mountian bike”
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Run & Ride is a UK-based company that operates an online platform dedicated to providing honest and transparent reviews for a variety of products and services related to outdoor activities, particularly running and cycling. The platform allows consumers to share their experiences, helping others make informed decisions based on real user feedback. By fostering a community centered around trust and reliability, Run & Ride aims to enhance the purchasing experience for outdoor enthusiasts. The primary customers of Run & Ride include avid runners, cyclists, and outdoor sports enthusiasts seeking reliable information about gear, apparel, and accessories. The platform serves as a valuable resource for consumers looking to evaluate products before making a purchase, ultimately contributing to a more informed and satisfied customer base. Through its user-generated reviews, Run & Ride promotes transparency in the outdoor retail market, ensuring that individuals can find the best products suited to their active lifestyles.
Run & Ride enjoys a strong reputation among customers, with an impressive average rating of 4.7 out of 5. Reviewers frequently praise the excellent service and well-organized events, highlighting the knowledgeable staff and enjoyable experiences at races like the Dirty Dozen and Cannock Chase Summer Classic. Many participants appreciate the friendly atmosphere and the quality of the events, often noting the great food options and helpful marshals. However, there are some critical concerns, particularly regarding inventory issues; one customer reported being offered a more expensive bike after ordering a different model that was out of stock. Despite this, the overwhelming sentiment remains positive, with most consumers eager to recommend Run & Ride for both their events and products.
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