Run & Ride
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Not a very honest company
I tried to defer my entry to this race and I contacted the race organiser on 9th Sept - he replied telling me I had to do it via racespace. I contacted racespace as I couldn't work out how to defer. Race space said that the race organiser hadn't allowed this option. I went back to the race organiser who didn't reply until after the 2 week cut off. He then did reply and told me I was too late. I pointed out that I had tried to do this earlier and I have had no response. I rang Run and Ride several times and I kept getting told the organiser wasn't available. I am not the only person that has had this problem as it turns out. As a race organiser myself of a large 10k road race i find this unacceptable. A road race carries lots of expense but it still makes a profit and we can offer deferrals why can't this race and why be so difficult about it. Why not just be honest! It is the lack of honesty that is bothersome. Sadly I won't be entering a run and ride event again and I won't be encouraging the athletes I coach to, either. As can be seen from the response below they aren't great. I tried to cancel/defer my race BEFORE the 2 week cut off but couldn't. How many times do I need to point this out?