Excellent service provided
Excellent service provided. Easy to naviagate site, found what I wanted without too much hassle, easy order process and very competative prices. Quick delivery too. Highly recommended.

Over a year ago
Used Matt at run and ride this morning for a bike fit and can’t thank him enough, so helpful and so much knowledge to offer! Really made it an enjoyable experience couldn’t recommend enough!
Over a year ago
Myself and my grandson had a fantastic run. Well organised and a great atmosphere. Thankyou
Excellent service provided. Easy to naviagate site, found what I wanted without too much hassle, easy order process and very competative prices. Quick delivery too. Highly recommended.
Searching for a particular bike I’d set my heart on wasn’t easy during this pandemic but was referred to try these guys and ...so so glad I found them! Fantastic advice and knowledge and really took the time to discuss everything thoroughly with me. Nothing too much trouble and now will be my go to for all things bikes.
Ordered some On trainers. I was informed that they were out of stock but would source another pair, which they did very quickly. The trainers are great and the price was very competitive. I have recommended the company to my fellow running buddies. Would definitely use them again - great service and price.
Cracking shop. Really helpful and good advice on what to buy and set up your bike. Matt, Chris, Dave and the guys are first rate. You might get it cheaper on line but you don’t get the service and back up that RnR offer
Fabulous customer support Very knowledgeable and reasonable prices. Milford is my go to store and we reccommend everyone we know that cycles or runs
Have used Run and Ride for over three years since moving to Stafford. Have bought some fantastic running and cycling products over the years and been given great advice on both running and cycling gear. No hard sell’s just honest, helpful people who clearly have a passion for what they do. Their coffee is pretty decent as well. Had the homemade Flapjack once, the less said about that the better.
Had great experiences buying three bikes now from Matt over the years Knowledgable, helpful, and ALWAYS goes the extra mile.
Great service
I was concerned reading these reviews, however this was the only company in the UK who had the item I wanted, so bought it online. Also they have a voucher scheme, which meant it was also the cheapest price on the web. Got a confirmation e.mail, plus emails on the delivery, and it arrived today well packed, earlier than expected. So I can only speak as I find, but for me they are a superb company, who I will use again
On your Marques Get Set No? ***Not a good experience and not a good start off , I tried the store due to them saying they are small but professional, I firstly ordered on a Sunday, got a confirmation, heard nothing of dispatch by the Tues, rang up told they only received notice the Tues and forwarded it to another branch, the other branch then said they were hunting for item basically it was turning into a nightmare and was a amateur display, majority of staff were courteous, I managed to get instant refund when the " new" member got over the technical problem! Never again for me too many excuses including using Covid as a crutch... Hope everyone else has a better experience, but it is a clear sign of lax when they advertise what they don't even update whether it exists or not or a poor system of stock management.... No managers were at hand etc and the final attitude was borderline blasé
Just started running and was recommended to get some good shoes. Spotted this shop in Stafford so thought I would try them. I was very impressed with the knowledge of the staff. I was asked what I needed the shoes for, and then got to try various makes. What also impressed me was their in door running machine. I would definitely recommend this shop.
Based on analysis of 13 reviews rated 1-2 stars for Run & Ride
“Don’t buy a bike from here”
“Dishonest - Ordered and paid for a new mountian bike”
“I pointed out that I had tried to do this earlier and I have had no response”
“I ordered an item and without any explanation my order was cancelled and refunded despite the item still showing as a...”
“Dishonest - Ordered and paid for a new mountian bike”
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Run & Ride is a UK-based company that operates an online platform dedicated to providing honest and transparent reviews for a variety of products and services related to outdoor activities, particularly running and cycling. The platform allows consumers to share their experiences, helping others make informed decisions based on real user feedback. By fostering a community centered around trust and reliability, Run & Ride aims to enhance the purchasing experience for outdoor enthusiasts. The primary customers of Run & Ride include avid runners, cyclists, and outdoor sports enthusiasts seeking reliable information about gear, apparel, and accessories. The platform serves as a valuable resource for consumers looking to evaluate products before making a purchase, ultimately contributing to a more informed and satisfied customer base. Through its user-generated reviews, Run & Ride promotes transparency in the outdoor retail market, ensuring that individuals can find the best products suited to their active lifestyles.
Run & Ride enjoys a strong reputation among customers, with an impressive average rating of 4.7 out of 5. Reviewers frequently praise the excellent service and well-organized events, highlighting the knowledgeable staff and enjoyable experiences at races like the Dirty Dozen and Cannock Chase Summer Classic. Many participants appreciate the friendly atmosphere and the quality of the events, often noting the great food options and helpful marshals. However, there are some critical concerns, particularly regarding inventory issues; one customer reported being offered a more expensive bike after ordering a different model that was out of stock. Despite this, the overwhelming sentiment remains positive, with most consumers eager to recommend Run & Ride for both their events and products.
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