Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

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Lisa
Lisa
1 reviews
6 months ago
5 out of 5 stars

Elsie is a great therapist!

Elsie is a great therapist!

Helpful?
Misty Godinez
Misty Godinez
1 reviews
6 months ago
5 out of 5 stars

I've been wanting to go back to therapy…

I've been wanting to go back to therapy for years, but I don't drive. Rula is exactly what I was looking for. The list of providers has details what issues they specialize in, so you find the help you need.

Helpful?
6 months ago
5 out of 5 stars

Relaxing

I have enjoyed doing therapy from home. It feels more relaxing and makes it easier for me to open up and share.

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Debbie May
Debbie May
1 reviews
6 months ago
5 out of 5 stars

Excellent fast efficient service.

I appreciated the ability to view all the therapists along with their bio's and therapy approaches. Chosing a therapist was very easy and their verifying my insurance coverage and copay was nicely streamlined. The ability to schedule a session the very next day was a great bonus. I am Very happy with Richard and look forward to further sessions. I Highly recommend Rula's services.

Helpful?
6 months ago
5 out of 5 stars

Totally worth it. They are and you are.

My therapist has made a massively positive impact on my life. This company makes it easy to get help even on the hardest days with easy zoom appointments, phone calls, and automated reminders. The road to recovery isn’t a straight line and they make it pretty easy to get flexible care around a hectic schedule and waxing and waning needs. Hands down best thing you can do for yourself.

Helpful?
Denise
Denise
1 reviews
6 months ago
5 out of 5 stars

Rula has made it easy for me to reach out.

It is easy to schedule appointments, and the reminder emails and text messages are helpful. I like the convenience of being able to email my therapist directly, and to receive messages from my therapist directly. If one needs to change therapist, there is no problem in doing so. When dealing with trying situations, it is constructive to reach out to a professional.

Helpful?
Corinne Tyler
Corinne Tyler
1 reviews
6 months ago
4 out of 5 stars

An easy process

It was easy to connect with a new therapist, and make an appointment. It was good to receive an email and a text, sending the link to the Zoom meeting session.

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TJW
TJW
1 reviews
6 months ago
5 out of 5 stars

Rula made finding a therapist easy

Rula made finding a therapist easy and they have partnered with our medical insurance provider to reduce the paperwork.

Helpful?
6 months ago
5 out of 5 stars

Quite literally saved my life.

Getting matched with a good therapist and being able to view their specialties was especially helpful. After meeting my wonderful therapist, Veronica, I am still on this Earth and here today.

Helpful?
lucia fragoza
lucia fragoza
1 reviews
6 months ago
5 out of 5 stars

I think is a good companie ang my…

I think is a good companie ang my daughter feel okay

Helpful?
Saul Martinez
Saul Martinez
1 reviews
6 months ago
5 out of 5 stars

Rula provides great therapy sessions…Rula is an amazing place that provides great therapy sessions. And great with helping you with scheduling and customer service is great also.

Rula provides great therapy sessions for me. I do private one on one sessions with my therapist. And he’s great. I feel safe to talk about anything with him. I recently started couples therapy sessions with my wife and it’s great also. I would recommend Rula to anyone that is seeking therapy to help you out in one’s mental health.

Helpful?
Katrina Epps
Katrina Epps
1 reviews
6 months ago
5 out of 5 stars

Forward-thinking Follow-ups

I appreciate the company pre-booking a couple of follow-up appointments a few weeks out in advance after the first initial appointment. It is one less thing to worry about, as follow up are often hard to rebook and are forgotten about; securing yourself a spot on the therapist calendar.

Helpful?
6 months ago
5 out of 5 stars

Easy to use

Easy to use. I like the therapist.

Helpful?
6 months ago
1 out of 5 stars

I will not use Rula anymore when i need…

I will not use Rula anymore when i need to look for a therapist in the last two months i have been through 3 different therapist. I told three of these women deep personal issues i am dealing with and issues from the past and it was very emotional. The first therapist was a phone call which was a hour long and after that she disappeared and i waited well over 40 mins for the second session for her to show up. The second therapist was a couple of weeks later this time was a video assessment she called it quits on me after answering a review assessment and based on that she gave up on me WTF...It was one session i figured after a month or two of solid sessions she would give it time to help me with my issues. But nope come the second session she made all the excuses in the world based off one session review so she bailed i was beyond frustrated are they higher legit therapists or actors ???...So a couple of weeks went by and i told myself ill give Rula one more chance and i did and i told the next therapist and warned her to not give up on me based on one review, or one session and she assured me she wouldnt and she is not like the other therapists so she said...Then two sessions later to the most recent as today she didnt show up, no messages, no interest she bailed on me like the rest of them. All three of these women are beyond unprofessional they simply didnt care for my issues and problems and i was seeking help. So i am DONE with Rula and looking for legitimate therapists who care and will help me in my pursuit of mental health peace.

Helpful?
6 months ago
5 out of 5 stars

Rula was great at scheduling my…

Rula was great at scheduling my appointments and sending necessary reminders and forms needed to be filled out

Helpful?
Judy Gervasio
Judy Gervasio
1 reviews
6 months ago
5 out of 5 stars

I got my first appointment the day…

I got my first appointment the day after I called them. It was great not having to wait a month or two.

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John Gallo
John Gallo
1 reviews
6 months ago
5 out of 5 stars

Rula was recommended by my Psychiatrist…

Rula was recommended by my Psychiatrist through Kaiser. They were very quick to call me and the rep who scheduled my appointment was extremely professional. Would recommend to anyone who is nervous or not sure about therapy.

Helpful?
Wendy Kellogg
Wendy Kellogg
1 reviews
6 months ago
5 out of 5 stars

Rula is Great!

I'm very happy with Rula. The providers are wonderful, and when I've needed it, customer support has been very professional and able to resolve the concern quickly and easily. I feel heard and respected by the therapists. Highly recommend!

Helpful?
Issac Campos
Issac Campos
1 reviews
6 months ago
5 out of 5 stars

Listen

I love it and the therapist are good listers

Helpful?
Tiffany H.
Tiffany H.
1 reviews
6 months ago
5 out of 5 stars

I was referred to Rula

I was referred to Rula. They sent an email with the name, date and time of the initial appointment. Sent a questionnaire to help the provider get to know me and what I was seeking. The first provider and I weren't a match only because they were not experienced with 2 key things about my lifestyle. But they were really nice and we went through more details that they enetered in the chart and at the end they said they were reaching out to recommend a therapist who had experience with my lifestyle. Within 24 to 48 hours I received an email with a list of providers who had experience with my lifestyle. I read through each bio and found one I felt would be a good fit for me. I replied with the provider and date and time of the appointment. Its was booked and not just for that day but for the next 3 or 4 weeks, same day of the week, same time. Everything was quick and easy. Everyone was super helpful in helping match me with someone who was a good fit. I knew before the video visit was even over he was the therapist for me. The automatic follow-ups being booked in advance to ensure I had my appointments is so convenient. I was leery at first about the whole thing but the whole experience has been easy and stress free which as someone with ADHD and GAD it's been helpful. I haven't had to stress or worry. The emails with your appointments will even add it to your calendar with a reminder if you want. I appreciate that also.

Helpful?

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