Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

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Filter by rating:
Tracy Blevins
Tracy Blevins
1 reviews
6 months ago
5 out of 5 stars

It's easy to use

It's easy to use. My therapist is willing to see me on weekends.

Helpful?
6 months ago
5 out of 5 stars

Impactful and personalized care

My care was tailored to my experience and needs and helped me restore confidence and trust in myself. I trusted my care provider to listen to me and achieve my goals. It was an excellent experience.

Helpful?
Anna Ng
Anna Ng
1 reviews
6 months ago
4 out of 5 stars

Most prompts are user friendly

Most prompts are user friendly. Service so far is great, accurate, and at satisfying speed.

Helpful?
Tim
Tim
1 reviews
6 months ago
5 out of 5 stars

Great experience

Easy to use great reminders advance notice no issues

Helpful?
Areej Zaitoun
Areej Zaitoun
1 reviews
6 months ago
4 out of 5 stars

I was easily able to confirm insurance

I was easily able to confirm insurance, chose a provider, and schedule appointments. Takes the hard work out of taking the first step to peace and healing

Helpful?
Gladys Hamil
Gladys Hamil
1 reviews
6 months ago
5 out of 5 stars

Caring group

I feel I can be open and receive helpful feedback. They are caring and responsive. It’s like talking to a friend over coffee.

Helpful?
6 months ago
4 out of 5 stars

My therapists is always prompt and…

My therapists is always prompt and gives me her full attention. She takes notes and remembers what I need. She has a calming presence that helps me be calm and stay calm.

Helpful?
Margarita
Margarita
1 reviews
6 months ago
5 out of 5 stars

Great things ahead - now have an amazing counselor and…

I now have an amazing counselor and excited for my new journey

Helpful?
Daisy
Daisy
1 reviews
6 months ago
5 out of 5 stars

I can only speak from my experience…

I can only speak from my experience with my therapist, Jamie Fauth, but she has been incredibly considerate, compassionate, and empathetic. She brings such a positive and uplifting energy to every session.

Helpful?
6 months ago
5 out of 5 stars

The therapist was amazing.

The therapist was amazing.

Helpful?
Dana Al Baker
Dana Al Baker
1 reviews
6 months ago
5 out of 5 stars

Love Rula!

Love Rula! They respond to all my inquiries within a day of reaching out. They once helped connect me to an actual Nurse who was able to approve my medication refill when I forgot to meet with my Psychiatrist and noticed that my previous refill was running out. So, the communication and support team is excellent. As for the Psychiatrist I work with and the Therapist I previously worked with, they were professional and we meshed well. To me, this conveys that Rula only works with competent Mental Health professionals.

Helpful?
Steffony
Steffony
1 reviews
6 months ago
5 out of 5 stars

I had a hard time reaching out for help…

I had a hard time reaching out for help before I started therapy and my therapist has helped me with that and also just being there for me to release some emotions to. She’s great and really does listens and I feel so comfortable with her.

Helpful?
6 months ago
5 out of 5 stars

I was able to find a therapist with ease

I was able to find a therapist that I felt could handle my needs with ease, due to how thoroughly they detail The therapist criteria pages. Though therapy is hard, I am grateful for the help I have found.

Helpful?
6 months ago
5 out of 5 stars

Mamie was very easy to talk to.

Mamie was very easy to talk to.

Helpful?
Mo
Mo
1 reviews
6 months ago
1 out of 5 stars

Sat on the zoom call for 25 minutes (5…

Sat on the zoom call for 25 minutes (5 minutes before my start time) and she never showed up or responded to my messages. Very unprofessional.

Helpful?
Mark W
Mark W
1 reviews
6 months ago
5 out of 5 stars

My therapists are awesome

My therapists are awesome, the process to communicate is fast and effective, booking and payment are hassle free.

Helpful?
Stacy Mcclure
Stacy Mcclure
1 reviews
6 months ago
5 out of 5 stars

Great program

RULA has been very kind & helpful to me. I like that I can read all about the therapist & see photos to help me pick the right one.

Helpful?
Tracy
Tracy
1 reviews
6 months ago
5 out of 5 stars

Rula has given me the opportunity to…

Rula has given me the opportunity to continue therapy with the open availability they offer. If something is wrong they always reach out to fix it. S/o to my therapist who's the best I've ever had.

Helpful?
Nicole Ewing
Nicole Ewing
1 reviews
6 months ago
5 out of 5 stars

It was easy to find a provider that fit…

It was easy to find a provider that fit what I was looking for. Easy to make appointments. Covered by my Blue Cross insurance. My therapist is really nice so far and I'm excited to continue working with her.

Helpful?
6 months ago
5 out of 5 stars

Rula is convenient

Rula is convenient, it works with my work schedule and life.

Helpful?

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