Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

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10 months ago
5 out of 5 stars

Site is easy to use

The site is easy to use. Description of therapists and reviews made it easy to choose a therapist.

Helpful?
Chris Lee
Chris Lee
1 reviews
10 months ago
1 out of 5 stars

Therapist No Show

We had our first scheduled appointment at 8am and our therapist didn't show up. We notified thru the portal every 5 min and when 15 min elapsed we logged off.

Helpful?
Armando
Armando
1 reviews
10 months ago
5 out of 5 stars

The whole process to sign up is easy…

The whole process to sign up is easy and real simple. I would really recommend this service for anyone thinking about getting help. I did not have one problem from beginning to end and it is really easy to understand and follow directions to get started.

Helpful?
10 months ago
5 out of 5 stars

Court Order Supported Options

If you need an online licensed counseling group who will work with the legal system. They have many

Helpful?
Trina Cowles
Trina Cowles
1 reviews
10 months ago
5 out of 5 stars

Having a therapist who sees below the surface

The therapist I am assigned with is very helpful. She notices things I say then asks additional questions. She picks up on my body language and tone as well.

Helpful?
10 months ago
5 out of 5 stars

Wonderful therapist that uses life…

Wonderful therapist that uses life experiences to guide you. Open honest and great people to use!

Helpful?
April Barker
April Barker
1 reviews
10 months ago
5 out of 5 stars

Very pleasant and welcoming Session

The ease of scheduling is great. My daughter really connected with her therapist and felt “safe” with her. The setup and the zoom app was very simple. We can’t wait for our next session next week.

Helpful?
10 months ago
5 out of 5 stars

The schedule is great

The schedule is great. It was done expeditiously and I truly needed that. I’m glad they were able to see me in my time of need.

Helpful?
Jonnie Ann
Jonnie Ann
1 reviews
10 months ago
5 out of 5 stars

 Lorraine

Working with my therapist Lorraine has been fantastic. Lorraine has given me great resources to help me with my mental health. I have hope for the future and will continue to do the work for my recovery. Rula has made it easy to keep track of my appointments and has provided a very user-friendly experience.

Helpful?
Grace McKee
Grace McKee
1 reviews
10 months ago
1 out of 5 stars

Horrible customer service never…

Horrible customer service never reccomend to anyone

Helpful?
Dwight Smith
Dwight Smith
1 reviews
10 months ago
5 out of 5 stars

Therapists were very patient and…

Therapists were very patient and insightful. They were very relatable to my needs.

Helpful?
Alice Chen
Alice Chen
1 reviews
10 months ago
5 out of 5 stars

My counselor generally cares about what…

My counselor generally cares about what I have to say.

Helpful?
April N.
April N.
1 reviews
10 months ago
5 out of 5 stars

Finally! Counseling doesn't send me over the edge!

Prompt appointment scheduling, appointment reminders, user friendly Zoom for sessions.

Helpful?
10 months ago
5 out of 5 stars

Actually I can’t rate your company

Actually I can’t rate your company, but I can my therapist highly

Helpful?
10 months ago
5 out of 5 stars

Great program and much needed

It was super easy to sign up find a therapist and get started. They provide detailed information about each therapist and what they do. It was great to do therapy where I’m most comfortable. I found a therapist for my daughter as well and she loves it. Give it a try. We all need people.

Helpful?
10 months ago
1 out of 5 stars

Had an issue with Devora Asher and Rula…

Had an issue with Devora Asher and Rula team has had more than adequate time to follow up with me and provide feedback, yet I'm still waiting to hear back from team member.

Helpful?
10 months ago
5 out of 5 stars

Jane has been great after having one…

Jane has been great after having one therapist no show and the other not connecting with. She listens very well and gives advice in a way that makes you reflect. She is not judgemental either and makes you feel so comfortable.

Helpful?
Maria Haynes
Maria Haynes
1 reviews
10 months ago
3 out of 5 stars

Issue with Automatic Scheduling

I can see how the automatic scheduling would be convenient for some patients but it is a little frustrating for me. I scheduled one appointment and 2 others were scheduled but without confirmation of my availability. Had I missed those appointments that I didn’t schedule, I would’ve been held to a no show fee, which I don’t think is fair for the patient.

Helpful?
Dan Fong
Dan Fong
1 reviews
10 months ago
4 out of 5 stars

The Pre family session

The therapist is easy to talk to. I'm still unsure if my two daughters will be able to connect to Michael on their respective appointments

Helpful?
Lynn McDonald
Lynn McDonald
1 reviews
10 months ago
5 out of 5 stars

Happiness is back!

My 3 therapists are great. I have one for one on one, my husband and ai have a therapist to help us communicate better which has helped our marriage, and I have a nurse that prescribes my meds. It is so convenient and they accept my insurance. I highly suggest Rula for your mental health needs.

Helpful?

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