Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

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Filter by rating:
10 months ago
5 out of 5 stars

My son's therapist is patient

My son's therapist is patient, kind and engaging.

Helpful?
Mom
Mom
1 reviews
10 months ago
5 out of 5 stars

Very convenient

Very convenient, user friendly and easy to get started

Helpful?
Ang
Ang
1 reviews
10 months ago
5 out of 5 stars

Easy to use

Easy to use - sometimes. I found that my cell phone was easier to navigate - sorting options were not always visible desktop wise. I initially had an issue with getting my insurance to verify. But a quick email to support and that was quickly resolved. I have only had my intake but thus far seems straight forward and prices are always upfront.

Helpful?
David Langdon
David Langdon
1 reviews
10 months ago
5 out of 5 stars

Knowledgable therapist

Knowledgable therapist. Very empathetic. Easy to work with.

Helpful?
Kyle
Kyle
1 reviews
10 months ago
5 out of 5 stars

My initial thoughts

I was skeptical about therapy through this platform, initially. However, in meeting my therapist and getting a sense of her energy, I am so pleased to have been introduced to her and I look forward to getting to know her more.

Helpful?
10 months ago
5 out of 5 stars

I look forward to seeing my therapist…

I look forward to seeing my therapist every week. She is understanding and gives good advice. She’s a good listener and gives no judgement.

Helpful?
Michael N.
Michael N.
1 reviews
10 months ago
5 out of 5 stars

Rula has plenty of dates and times…

Rula has plenty of dates and times available. When you get started, it is easy to keep a set schedule that works for you.

Helpful?
Morgan
Morgan
1 reviews
10 months ago
5 out of 5 stars

Easy & Great Connection with Therapist!

It was great to be connected with a therapist who had experience in the modalities I was searching for & even easier to get signed up weekly for my sessions. So far, so great!

Helpful?
10 months ago
1 out of 5 stars

Do not use Rula!

I wish I could give them no stars. When selecting a new therapist , many have open time slots . However , shortly after you book a new therapist they cancel and reschedule. The first therapist I selected , cancelled on me not once but twice . The 2nd appointment was today and he cancelled within 2 hours of the appointment. I took time off work to attend what a terrible service they are offering.

Helpful?
Carlton Gibbs
Carlton Gibbs
1 reviews
10 months ago
5 out of 5 stars

First visit on here was great!

First visit on here was great!

Helpful?
Tmonkey
Tmonkey
1 reviews
10 months ago
5 out of 5 stars

A number 1

Very professional.

Helpful?
Consumer
Consumer
1 reviews
10 months ago
4 out of 5 stars

Seamless, fast and easy process!

This was my first time finding a therapist and so I did a lot of research on different companies, and I stumble upon Rula. It was an easy process to filter a therapist based on my needs and wants. Entering in my insurance information and scheduling a date and time based on my availability was seamless and fast. The approval of my insurance was quick and easy and was returned within 24-36 hours, before my appointment date as promised. My therapist was amazing, patient, and kind. Rula Also pre-scheduled future appointments for me so I didn’t have to and gave me the option to cancel or reschedule if those dates and times didn’t work. I’m excited to continue my therapy appointments with my therapist through Rula! Thank you so much!

Helpful?
Jim A
Jim A
1 reviews
10 months ago
5 out of 5 stars

Easy online access to a qualified…

Easy online access to a qualified professional

Helpful?
Wendy Murphy
Wendy Murphy
1 reviews
10 months ago
5 out of 5 stars

Very caring therapist

Very caring therapist. Candace made sure that my needs were understood. Very satisfied

Helpful?
Thomas Jama
Thomas Jama
1 reviews
10 months ago
5 out of 5 stars

Easy, Friendly & Great Response Time

Easy and immediate response from customer service. I am waiting for insurance approval. I believe the response will be timely as well. I got an immediate response from the therapist, my wife and I chose to see from my question. Actually, within one hour.

Helpful?
Dary Sao
Dary Sao
1 reviews
10 months ago
5 out of 5 stars

First session

My session started right on time and was really easy to get into the video session.

Helpful?
Ned Province
Ned Province
1 reviews
10 months ago
5 out of 5 stars

so far so good

i've only had one appointment but it went very well and they're online system also works very well. Gives you heads up keeps you posted about appointments and times been very easy to deal with more so even than the original referral

Helpful?
Zoe Britt
Zoe Britt
1 reviews
10 months ago
5 out of 5 stars

I was able to choose my therapist out of many qualified, trustworthy people with so much experience and connect the next day.

Right off the bat, my therapist connected with me and had no awkward issues with asking me questions or diagnosing me. I feel completely taken care of by Rula.

Helpful?
William R
William R
1 reviews
10 months ago
5 out of 5 stars

Excellent therapist

Excellent therapist

Helpful?
JN
JN
1 reviews
10 months ago
5 out of 5 stars

So easy!

So easy and a great service available through Zoom.

Helpful?

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