Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

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Filter by rating:
9 months ago
5 out of 5 stars

My therapist really listened to me and…

My therapist really listened to me and what the problem was and unlock most therapist, he broke it down and more simple steps slower, you know, so it wouldn't be so hard for me, which is exactly what I needed he understood and was willing to take the time.

Helpful?
9 months ago
5 out of 5 stars

Husband and I were very pleased with…

Husband and I were very pleased with the experience

Helpful?
Bill Walker
Bill Walker
1 reviews
9 months ago
5 out of 5 stars

Professional

Professional

Helpful?
Lisa Jacobsen
Lisa Jacobsen
1 reviews
9 months ago
5 out of 5 stars

So easy to schedule and meet!

Rula made finding and scheduling a therapist easy, a lot easier than going through the EAP at work. They communicate well and share reminders appropriately

Helpful?
Jojo Reuland
Jojo Reuland
1 reviews
9 months ago
1 out of 5 stars

Doctor no-showed

Doctor no-showed, now I'm convinced this is a scam.

Helpful?
Ankoma Palmer
Ankoma Palmer
1 reviews
9 months ago
5 out of 5 stars

The level of support I had

The support I got was amazing - it was super organized, easy to use, and the therapist I had was so caring. I’ll definitely remember this experience fondly!

Helpful?
9 months ago
5 out of 5 stars

Rula

Rula, the person therapist is great.

Helpful?
ES
ES
1 reviews
9 months ago
1 out of 5 stars

I'm pretty sure this site exists to get the $150 missed appointment fees.

My doctor rescheduled my appointment with my child several times and when my kid couldn't keep it straight (they got all the emails and reminders, not me), they charged me a $150 no-show fee. Then there was another appointment on my calendar... which I didn't know about, and I'm sure was another attempt to get a $150 fee. This, on top of not being able to contact the doctor outside of making an appointment. And when the prescription the doctor recommended was "lost" there was nothing I could do but make yet another appointment. I'm pretty sure this site exists to get the $150 missed appointment fees. I called my insurance to get a new provider. I'm done.

Helpful?
9 months ago
5 out of 5 stars

Rula has a great database of…

Rula has a great database of therapists. There were many to choose from. The detail of each therapist, including their background, specialty, how long they’ve been in practice, which insurance is they accept…etc. It was very easy to set up an appointment online. Rula will bill your insurance directly. It is designed to set up follow up appointment on Zoom with the therapist of your choice. The communication is excellent as well. You receive an email quickly for each transaction you do in their website.

Helpful?
Jay Lara
Jay Lara
1 reviews
9 months ago
1 out of 5 stars

This company will literally schedule…

This company will literally schedule you for appointments you didn't book and then charge you a $99 "cancellation" fee. Avoid like the plague and just call the therapists office yourself.

Helpful?
Astrid Spina
Astrid Spina
1 reviews
9 months ago
1 out of 5 stars

Rula.com Mental health

My daughter had one appointment yesterday with a therapist named Marisa It was paid for The therapist never called and cancelled an hour after the appointment after we had called We tried again for today after speaking with customer service An appointment was made for noon and again, confirmed by email No phone call as my daughter waited by the phone When I called at 12:30 I was told Anastasia had cancelled No one informed my daughter This is a mental health site and my daughter is more upset than when we started ! This site should be closed’

Helpful?
Ken
Ken
1 reviews
9 months ago
5 out of 5 stars

Very understanding and straightforward…

Very understanding and straightforward approach in helping me cope with my anxiety and depression.very helpful staff when calling to set-up or reschedule appointments. Also willing to help in any way they can.

Helpful?
9 months ago
5 out of 5 stars

A good experience

A good experience, everyone associated was kind and helpful.

Helpful?
9 months ago
5 out of 5 stars

Good

She was patient and kind to my son.

Helpful?
9 months ago
5 out of 5 stars

First experience with Rula.The process of setting up the…

The process of setting up the appointment and completing the pre appointment checklist was really easy and fast. An appointment from home instead of driving thru traffic was much better and less stressful. The woman who I talked with was kind, professional, knowledgeable, and understanding of the issues I was dealing with.

Helpful?
James H. Lui
James H. Lui
1 reviews
9 months ago
5 out of 5 stars

Affordable high-quality therapeutic…

Affordable high-quality therapeutic advice and consulting. Many options available. Easy to re-schedule and work with your preferred provider. Many services are fully covered by insurance with no co-pay.

Helpful?
9 months ago
5 out of 5 stars

Great center

Great services and easy to operate

Helpful?
diana freitas
diana freitas
1 reviews
9 months ago
5 out of 5 stars

Great connection

Great connection

Helpful?
Alex Delgado
Alex Delgado
1 reviews
9 months ago
5 out of 5 stars

Easy to access and navigate

Easy to access and navigate. Therapy for a mom on the run is necessary and Rula makes it work for me.

Helpful?
Fran Hines
Fran Hines
1 reviews
9 months ago
5 out of 5 stars

Shannon Paige is excellent therapist…

Shannon Paige is an excellent therapist through Rula. She has given the perspectives I needed to evaluate my problems and the insight to either resolve ,or respond to them better. AS a result I am coping much better with quite a few life-changing health issues.

Helpful?

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