Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

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Filter by rating:
Rick
Rick
1 reviews
9 months ago
5 out of 5 stars

After three sessions… profound improvements. 🙏🏼

After three sessions, I feel I am finally starting to receive the mental healthcare iIneeded. My therapist has been professionally attentive and empathetic. I feel that we have made profound progress already. It has been nice being heard , understood and given great feedback to work on between sessions. Having my mental health connected with my primary health insurance has made me feel even better about my decision to use Rula. Very grate thus far.

Helpful?
GEALDINE
GEALDINE
1 reviews
9 months ago
5 out of 5 stars

The therapy session

The therapist I was assigned called when she said she would and was prompt. She had empathy, showed concern for my feelings and emotions and offered advice and suggestions that could actually be applied to my situation not just theory, I did not need or want theory at this time, the sessions were really helpful.

Helpful?
DVak
DVak
1 reviews
9 months ago
3 out of 5 stars

I missed an appointment once

I missed an appointment once, and I was still charged for the appointment. I would think you might let it happen once without having to pay for it, and then if you miss again, then you pay. My therapist is fantastic--five stars.

Helpful?
Zion
Zion
1 reviews
9 months ago
1 out of 5 stars

My therapist ditched me

My therapist LITERALLY marked an appointment then randomly decided that "nahh he needs to look for another therapist" and didn't even tell me any reason why. I don't want to have to explain my whole life story to someone and think they wanna work with me just for them to dump me like that

Helpful?
BM User
BM User
1 reviews
9 months ago
5 out of 5 stars

Practical and Helpful

My emotions are slowly improving by feeling understood and being given practical and helpful action plans.

Helpful?
9 months ago
3 out of 5 stars

The counselor was very helpful

The counselor was very helpful, I would recommend her. However Rula was a bit of a nightmare, tech issues, appointment issues, and zoom iasues that made the sessions difficult.

Helpful?
Tosha
Tosha
1 reviews
9 months ago
4 out of 5 stars

I have enjoyed having a safe…

So far I have enjoyed having a safe place to turn to add n feel validated and heard at times it's hard for me to explain something for somebody to understand what I'm trying to say and my counselor I feel understands me completely and it's very nice to have that and be on the same page much appreciated just wished the billing process part was a little bit more

Helpful?
Artem
Artem
1 reviews
9 months ago
1 out of 5 stars

Please improve login process

Please improve login process

Helpful?
9 months ago
5 out of 5 stars

Good experience

Very good therapist

Helpful?
Terron
Terron
1 reviews
9 months ago
5 out of 5 stars

Had someone that I was/am able to feel…worth trying out.

Had someone that I was/am able to feel comfortable with talking to.

Helpful?
Nancy
Nancy
1 reviews
9 months ago
4 out of 5 stars

Everything has worked smoothly

Everything has worked smoothly. Rula makes it easy to connect with my therapist. Only hiccup was at the beginning, I had trouble setting up with my preferred therapist because I was not able to search them by name.

Helpful?
Frank
Frank
1 reviews
9 months ago
5 out of 5 stars

My experience with Rula has been terrific

My experience with Rula has been terrific. My therapist is fantastic and the services, such as booking and changing appointments, is easy with timely and prompt responses from the team.

Helpful?
Rachel
Rachel
1 reviews
9 months ago
5 out of 5 stars

My therapist is wonderful

My therapist is wonderful. She is understanding and caring. She recommended a workbook we are working through and it’s very insightful.

Helpful?
Brian Benoit
Brian Benoit
1 reviews
9 months ago
5 out of 5 stars

Awesome

My doctor always listens to what I have to say and is always available if I need to talk

Helpful?
Cecilia
Cecilia
1 reviews
9 months ago
5 out of 5 stars

My daughter enjoys it and that's a win…

My daughter enjoys it and that's a win for me.

Helpful?
Jennifer
Jennifer
1 reviews
9 months ago
5 out of 5 stars

Easy to get a quick appointment

Easy to get a quick appointment and convenient. Pleasantly surprised with how great the therapist has been.

Helpful?
Elizabeth H
Elizabeth H
1 reviews
9 months ago
5 out of 5 stars

Trying to find a therapist to match…

Trying to find a therapist to match with is hard and rula has made it easy. From the therapists that I’ve matched with to the support team that helped with the matching. They are kind, helpful and quick with answering all of my questions and concerns.

Helpful?
Leslie
Leslie
1 reviews
9 months ago
5 out of 5 stars

Patient, thoughtful, supportive

Helped to give me my best plan, listened intently, provided what was needed and not beyond. Which is nice. No pill pushing! Big deal.

Helpful?
Saul
Saul
1 reviews
9 months ago
5 out of 5 stars

Solid attention to your needs, matching with the appropriate counselor, and took care of the insurance (bill) proces.ss. I highly recommend

Easy to book a counselor. The counselor was thoughtful, knowledgeable, and a professional. I strongly believe the sessions we received helped our lives.

Helpful?

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