Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

Want your best reviews featured?

Premium pins get 30× more visibility and boost customer trust

Filter by rating:
Martha
Martha
1 reviews
9 months ago
5 out of 5 stars

Deborah listens

Deborah listens, explains and patient. She understands me and this is my first time having therapy which is a great experience for me.

Helpful?
Claire
Claire
1 reviews
9 months ago
5 out of 5 stars

So easy to find a great match in a therapist

Rula made it easy to find a good teletherapist to support my goals.

Helpful?
9 months ago
5 out of 5 stars

Sandra is great

Sandra is great! She listens and gives great advice and insight. It’s really helped me in my daily life!

Helpful?
9 months ago
5 out of 5 stars

I love Wendy

I love Wendy! It's easy to use. Convenient to do anywhere. Insurance coverage makes it financially brilliant.

Helpful?
9 months ago
4 out of 5 stars

I’ve had a good experience so far…

I’ve had a good experience so far. The only thing I would say was an issue was the psychiatrist I picked left abruptly and it was hard to get my requested document from her. I eventually received it, but it was kind of a hassle getting it from her. But besides that, the platform is easy to operate and straight to the point. I like that you are able to choose your own therapist (race, qualifications, gender, etc.). I would change one thing about the sign in process; everytime you want to log in you have to enter your email, than Rula sends you a link to sign in.. I don’t particularly care for that as it makes the consumer go through, in my opinion, an unnecessary extra step.

Helpful?
Caleb Beckett
Caleb Beckett
1 reviews
9 months ago
5 out of 5 stars

Rula helped me match with my current…

Rula helped me match with my current Therapist. She has been a saving grace as I've been experiencing horrible anxiety. Without finding Rula i'm not sure I would have found her.

Helpful?
Kasi Kreger
Kasi Kreger
1 reviews
9 months ago
5 out of 5 stars

They did a great job sending me options…

They did a great job sending me options of who would work well for me. I know I ended up choosing my therapist, but they are on top of it.

Helpful?
Bryant Cruse
Bryant Cruse
1 reviews
9 months ago
5 out of 5 stars

She is great.

She is great.

Helpful?
9 months ago
5 out of 5 stars

great therapist

great therapist, wonderful website. easy to use.

Helpful?
9 months ago
5 out of 5 stars

Easy getting an appointment

Very user friendly. Quick response time. Great follow up. Alot of availability. Trying to get an appointment with a therapist can be challenging but with Rula I got one right away.

Helpful?
Elena
Elena
1 reviews
9 months ago
5 out of 5 stars

My daughter’s therapist is so amazing

My daughter’s therapist is so amazing. She so great with her. I was nervous at first at how she would feel over zoom and talking with someone, but she really enjoys her weekly zoom calls with her. So happy with the care she is receiving.

Helpful?
9 months ago
5 out of 5 stars

User friendly portal

User friendly portal. Well-structured treatment plan by Carol.

Helpful?
Gwenn V.
Gwenn V.
1 reviews
9 months ago
2 out of 5 stars

Hard to communicate and schedule

I was cancelled out 3 times before I even began. At the beginning, my emails to the provider weren't going through. Hard to book appointments.

Helpful?
9 months ago
5 out of 5 stars

Professional

Professional, efficient onboarding. Currently working with an incredible member of the Rula Team - Fabio has been incredible as I address, learn and heal from a big loss.

Helpful?
9 months ago
5 out of 5 stars

My therapist gets me and we click

My therapist gets me and we click. My only concern feedback would be to ask if the check in survey could include a 'once or twice a week' option as 'never' and 'several days' seems like big jump between option 1 and 2. I like the virtual appointments.

Helpful?
9 months ago
5 out of 5 stars

Amazing experience

Amazing experience. Kristin Michaelian really listened to what my concerns were and addressed them in a timely manner! Would love to continue seeing her.

Helpful?
Joceline D
Joceline D
1 reviews
9 months ago
5 out of 5 stars

Super Helpful!

There are several filters you can apply when selecting a therapist. There are so many different options and specialists of any kind. I had tried therapy before but I did not have a good experience, I was not expecting much this time around either so it was a happy surprise. An email is sent a few days before each appointment with the meeting link so I never had to set my own reminders. I honestly to don’t have anything negative to say which is strange, maybe I just got super lucky.

Helpful?
9 months ago
5 out of 5 stars

It Works

I found the perfect counselor for me through Rula. I would not hesitate to refer the system to anyone.

Helpful?
Jules
Jules
1 reviews
9 months ago
5 out of 5 stars

I was able to get a therapist that was…

I was able to get a therapist that was suitable for me. I even recommended it to friends and family and they had an easy time connecting with therapists that they are happy with.

Helpful?
ANDRES ARROYO
ANDRES ARROYO
1 reviews
9 months ago
5 out of 5 stars

Easy to use

Easy to use, caring professionals

Helpful?

The CrowdTrust Experience

Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

About Rula

No description available for this company yet.

Company information

Unclaimed profile

This profile hasn't been claimed by the business owner.

Our guarantee

We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.