Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

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Filter by rating:
Patricia
Patricia
1 reviews
9 months ago
5 out of 5 stars

It was absolutely amazing

It was absolutely amazing

Helpful?
9 months ago
5 out of 5 stars

Really liked my therapist

Really liked my therapist. She is knowledgeable. And has provided quality insight.

Helpful?
Barbara
Barbara
1 reviews
9 months ago
5 out of 5 stars

Everything has been so easy

Everything has been so easy! I have had great experiences with the providers.

Helpful?
Nicholas
Nicholas
1 reviews
9 months ago
5 out of 5 stars

I love my therapist.

I love my therapist, Joseph. He makes me feel comfortable to be fully transparent about my challenges and needs. He’s thoughtful and is able to relate to and understand what I’m sharing with him.

Helpful?
Brian
Brian
1 reviews
9 months ago
4 out of 5 stars

My therapist was helpful

My therapist was helpful, but the interactions with your links and emails were unnecessarily confusing. I initially got several seemingly redundant emails with "forms to fill out" that made it unclear if they were the same ones I'd already filled out or new ones.

Helpful?
Kim Rudd
Kim Rudd
1 reviews
9 months ago
5 out of 5 stars

Amazing first visit

I learned an incredible amount of things about myself in just my first visit.

Helpful?
Missy
Missy
1 reviews
9 months ago
5 out of 5 stars

The process is helpful to me

The process is helping me move through my grief and has also provided me with general and specific strategies with my emotional and mental needs.

Helpful?
Eva Fordiani
Eva Fordiani
1 reviews
9 months ago
5 out of 5 stars

Rula is a great therapy platform

Rula is a great platform from which to select therapists or psychiatric practitioners. I selected a few therapists over the years since the pandemic. Convenient virtual appointments are available and they work with your insurance policy for affordable copays. Highly recommended!

Helpful?
Walter Reid
Walter Reid
1 reviews
9 months ago
5 out of 5 stars

Mrs Avery was excellent

Mrs Avery was excellent, objective,empathetic and knowledgeable. We both felt comfortable with her and that is a great feat in and of itself.

Helpful?
Evelyn
Evelyn
1 reviews
9 months ago
2 out of 5 stars

Setting up appointment for my mother…

Setting up appointment for my mother was quite a frustrating experience. Now, getting it set up so I can pay for her visits is also very frustrating. My Amex card was declined when it has lots and lots of room and I use it everyday. There is something wrong with your system. On the other hand, my mom very much likes her therapist, Jennifer Kopecky. Only high praise for Ms Jennifer. Frustrated that we might lose her bc your systems are in accommodating.

Helpful?
9 months ago
5 out of 5 stars

Great therapist

Great therapist, very professional.

Helpful?
Beau Rush
Beau Rush
1 reviews
9 months ago
1 out of 5 stars

Great Providers, Messed Up Company

Great Providers, but the company itself is a mess. Billing is intentionally vague and somewhat predatory. There is no way to pay individual invoices and only a huge bill. So if you’re late on a payment from 3 weeks ago, but a new charge just goes through, everything is considered overdue. I would not recomend to anyone who is trying to see multiple providers at once or who has a deductible higher than $0 due to how poor their billing practices are. Customer Service are also quite defensive and combative on the phone. All of this is not in line with the practices of any of their competitors which I will be moving to now.

Helpful?
9 months ago
5 out of 5 stars

Professional and kind!

Both of my doctors are very professional. I feel super comfortable talking to them, and I think they are so helpful. I totally recommend Rula.

Helpful?
Mallory
Mallory
1 reviews
9 months ago
5 out of 5 stars

Extremely Pleased!

We are really grateful for the ease of finding/selecting a provider within our network and being able to have virtual meetings with our sons' therapist. Ms. Kimberly has been exceptional so far!

Helpful?
Brendan
Brendan
1 reviews
9 months ago
5 out of 5 stars

Great therapist Magdalena

Great therapist Magdalena, super nice and easy to schedule

Helpful?
Lisa
Lisa
1 reviews
9 months ago
5 out of 5 stars

An Encouraging Experience

The process for finding a therapist and for checking on my insurance was very easy. The descriptions, qualifications, and specialties of the therapists were presented clearly and made selecting a compatible provider streamlined. Once we were actually in touch and had a few sessions I know I have made the best choice for me. I feel heard and accepted where I am and we have a plan going forward. I don’t expect my life to magically improve, but working together I feel hopeful.

Helpful?
Sandra
Sandra
1 reviews
9 months ago
5 out of 5 stars

My experience was excellent

My experience was excellent. I just wish the check up question were more tailored to my needs or options weren’t so vague

Helpful?
Helen
Helen
1 reviews
9 months ago
5 out of 5 stars

It will be more helpful if you have…

It will be more helpful if you have providers specking Mandarin

Helpful?
9 months ago
5 out of 5 stars

Great Experience

I have nothing but positive things to say about Rula. I love my therapist, and I feel as though I have made great strides in my life. Thank you, Monique.

Helpful?
9 months ago
5 out of 5 stars

Therapist very helpful

Therapist very helpful. Listens and provides not only feedback but also suggests midalities.

Helpful?

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