Rula

Selecting a therapist and confirming my insurance has been excellent and simple. I have had no issues and have appreciated the simple and efficient process of getting scheduled with a therapist.

I tried Rula, The service is very expensive. The session I had was pretty much a wasted hour, nothing of value. They did not disclose how much I would be charged when I received the bill, I cancelled. Then, without authorization They kept drafting my account. I have filed Charges with law enforcement. I want to let people know what this company is and how they operate. I would look elsewhere for these type services, with someone more trustworthy.

I was able to get my appointment quickly and since I work from home it was nice that I didn't have to leave to go see my therapist.

I have the best therapist through here. She's incredibly knowledgeable, kind, encouraging, and gives you a space to be yourself, to express emotions, and past actions.

Great! Great therapists. Therapy is great!

RULA took the time and had the right system in place to match me with a therapist who was genuinely the right fit for me. My therapist brings empathy, insight, and consistency to each session, I always feel like I’m in a safe, nonjudgmental space where real healing can happen. RULA is clearly focused on quality, not just in technology or convenience. I feel like this company truly understands the value of matching people with the right therapist and supporting long-term therapeutic relationships. I'm grateful that they take my medical Insurance.

Great therapist - perfect for my needs!

I could pick wha i wanted to treat me

After decades of therapists from Kaiser and numerous company’s mental wellness departments including state funded agency therapists that left me feeling hopeless for recovering, not even a month in, my therapist had me on the path to finding the man that was dark and hopeless. She got me on the right path making it possible for me to still be walking the earth and able to write this review. She, and rula in essence saved me from a disillusioned and unnecessary end of my life. I truly believe my therapist, who Rula as a whole is extremely blessed to have on staff, saved my family and friends from a senseless funeral. I’ve been seeing her since November 2024 and my most recent appointment being the 3rd of July and I know instead of dreading my appointments, because of Cherie, I excitedly look forward to my next one to see what breakthroughs we make. I refuse to miss appointments to which I’ve rescheduled and scheduled other medical appointments along with refusing things that would financially benefit me if it falls on my appointment date and time. I may be wrong, but I don’t think many folks can make that claim. The first meeting after I laid out who and how I was, we just “clicked” and the rest has been nothing shy of pure enlightenment. I have a crazy adhd brain and she has been the only therapist that actually calmed it down enough to be able to sit still and look inside it, even if only for an hour a week. That alone gave me enough positive energy to take it further after we part ways for the week. The only drawback is it’s only an hour and only once a week. When I say I owe my life to her….. that is not a lie.

As a patient , I have found the Rula platform is easy to use for facilitating appointments. I have not had a problem with connecting to my account or my appointments. I recommend it to anyone who wants to do meetings online.

It is easy to navigate and convenient.

I have an excellent, highly educated therapist

My therapist listens to me and makes me feel seen and heard. She helps me come up with solutions to problems that I may have or doubts that I may have. She gives me tools to help me in situations when I feel overwhelmed or when my anxiety is high, she has helped me learn that my past traumas don’t have to be things that I deal with in the future

Buyer beware -- this is a scam. They keep charging my credit card even though I only spoke with a person who ended the session after 10 minutes because we "weren't a good fit." Have reached out to support, CEO, and Chief of Staff -- no responses.

Charity is so knowledgeable She can get you past your trauma She is very good. Thanks 4 help

I've such a positive experience with Rula that I recommend it for anyone interested in mental health services. I had previously tried two other online service, neither could provide what I was looking for and whose services were subpar. Rula really pairs you with the right provider conducive to your needs. Exceptional customer service as well when I've reached out. The only improvement they could make is to their online access. They don't have an app and you have to jump through hoops to get into your account plus the billing is on a totally separate account and webpage that they aren't very transparent about. It would be nice if there was more transparency on the billing and customer portal sites.

I wasn't sure how effective "zoom call" therapy would be but I'm so glad I decided to try it out. Three years later and I've "graduated" and truly feel like I have all the tools to navigate tough situations, and also that I have a better understanding of myself and why I make the choices I do. My therapist and I both decided that I'm ready to stop therapy but I know I can always reach out for a session if things get messy and I need more support. Also, jumping on a zoom call was so much easier then trying to make it to physical appts, and it made it easy easier to stay committed to the sessions and not postpone because I was running late or didn't feel up to getting dressed and driving over.

I love my therapists. They are of excellent caliber. So approachable, compassionate, insightful and wise and candid.

The therapist I was assigned was well informed about my need’s and was able to navigate my expectations; giving me advice how to navigate my issues with great ease.

The original therapist I reached out to wasn’t taking patients, but out of the three recommended matches similar to her, I found my perfect therapist. So glad the initial didn’t work out because I’m pretty sure my therapist I did get was fate! She’s awesome and exactly what I was looking for. First time I’ve ever had someone who actually helps and doesn’t make me feel like I’m wasting my time!