Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

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Filter by rating:
Cole
Cole
1 reviews
5 months ago
5 out of 5 stars

20 out of 10 stars

Hands-down, the easiest and best experience I’ve ever had with online therapy.

Helpful?
5 months ago
1 out of 5 stars

Money grabbers

I don't feel i was fully listened too. Nor did my therapist ever give me any help or tools. So yes honestly a giant waste of money

Helpful?
5 months ago
4 out of 5 stars

My provider is great!

My provider is great! I don’t like the 24hr cancelation rule where you get charged $99 if you have to reschedule or cancel. I understand why it is there, but also, when you have multiple providers (rula and external med dr) sometimes appointments do get confused and a little grace (1 time exception or something) would be nice... especially if you are self pay. I dont like having to use 10 (exaggeration) emails to get into my account... why isn't there just an app that uses 2 factor authentication?

Helpful?
Jan
Jan
1 reviews
5 months ago
5 out of 5 stars

The therapist from Rula is exceptional

The therapist from Rula is exceptional. She listens and provides helpful feedback.

Helpful?
ron
ron
1 reviews
5 months ago
4 out of 5 stars

normal session with my therapist and…

normal session with my therapist and easy to access

Helpful?
Kim Petulla
Kim Petulla
1 reviews
5 months ago
5 out of 5 stars

EMDR, Therapist and Psychiatrist

All three mental health professionals assigned to me have been immensely helpful. The communication, the availability, the flexibility have been exceptional.

Helpful?
5 months ago
5 out of 5 stars

The site was easy to navigate and…

The site was easy to navigate and figure out. Response time was impressively fast. They accepted my insurance, where many did not. There is a wide array of specialists/therapists so it was easy to choose what I thought might be the right fit, and even when the first counselor canceled on me, I was immediately redirected to choosing another. The second person I chose seems to be a great fit to help me grow past my issues. Communication has been a breath of fresh air compared to others I've dealt with.

Helpful?
5 months ago
5 out of 5 stars

Quick response to questions…

The turn around time on questions was quick and professional. I had to change insurance provider and the team helped me through it and were very responsive both through email and text.

Helpful?
R. Velez
R. Velez
1 reviews
5 months ago
5 out of 5 stars

Easy to find providers and schedule…

Easy to find providers and schedule appointments.

Helpful?
5 months ago
5 out of 5 stars

She listens and give good goals to work…

She listens and give good goals to work towards

Helpful?
5 months ago
5 out of 5 stars

Rula has been extremely helpful when I was looking for a therapist quickly

Rula has been extremely helpful when I needed a therapist who could see me during evenings. My therapist has been great! I really feel like she understand me and my struggles with anxiety and provides practical suggestions to help me.

Helpful?
Tiffany Sam
Tiffany Sam
1 reviews
5 months ago
5 out of 5 stars

Opened the possibility of therapy

If not for Rula, I would not have started personal and marriage therapy. They made it so easy to find a therapist and best of all, they are covered under my health insurance. I’m so grateful. The website works great and is super secure. I do wish there was an app so I didn’t have to use Zoom.

Helpful?
M.G.
M.G.
1 reviews
5 months ago
5 out of 5 stars

I really like my therapist

I really like my therapist. From the photo, she seemed so sincere like she really cares about others. Then I met her, and she did not disappoint. She listens, she does not interrupt me when I'm talking, and she helped me to understand myself better.

Helpful?
5 months ago
5 out of 5 stars

I was having issues with my daughter's…

I was having issues with my daughter's account and the representatives were amazing. They helped my frustration go away. They are very knowledgeable and will follow up if you don't answer. They do what they have to do to make sure you get the help you need.

Helpful?
Caitlin S
Caitlin S
1 reviews
5 months ago
5 out of 5 stars

Great experience so far

Great experience so far. Rula is easy to use and connect with provider.

Helpful?
5 months ago
5 out of 5 stars

I really like the therapist I get along…

I really like the therapist I get along with her. She understands me. I understand her.

Helpful?
Susan Gallant
Susan Gallant
1 reviews
5 months ago
5 out of 5 stars

I absolutely love my therapist!!

I absolutely love my therapist!!! Talking to her is so easy. I highly recommend Rula.

Helpful?
Jenny
Jenny
1 reviews
5 months ago
5 out of 5 stars

I was able to talk openly and honestly…

I was able to talk openly and honestly and felt respected and validated. I felt I was listened to thoroughly and received good responses.

Helpful?
Essam Tawdy
Essam Tawdy
1 reviews
5 months ago
5 out of 5 stars

Very supportive and accommodating…

Very supportive and accommodating staff. Great therapist with flexible schedule. I liked that therapist was older which helps to have that life experience

Helpful?
Robert
Robert
1 reviews
5 months ago
5 out of 5 stars

Therapist is great.

Therapist is great.

Helpful?

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