Rula

4.637 out of 5 stars
4.6
Excellent1,000 reviews

TrustScore

4.6
4.637 out of 5 stars
Excellent
5 out of 5 stars
853
4 out of 5 stars
63
3 out of 5 stars
11
2 out of 5 stars
14
1 out of 5 stars
59
1,000 reviews in total

Review summary

Rula is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.

Based on reviews, created with AI

Featured Reviews

4/4 slots
POPULAR
5 out of 5 stars
5/5

Very Helpful

Rula has been very helpful managing my appointments. Their staff helped me find a provider, book an appointment. They se...Read more

0
0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

My son is connecting with new therapist…

My son is connecting with new therapist well and feels comfortable and safe.

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

As a member of the military we are…

As a member of the military we are trained to handle many difficult physical challenges. Rula helps me handle the mental...Read more

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0
🔥 High engagement
POPULAR
5 out of 5 stars
5/5

Quick, easy and effective

Quick registration and input insurance information, appointment made for that same week with a decent selection of provi...Read more

0
0
🔥 High engagement

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Ruth
Ruth
1 reviews
8 months ago
5 out of 5 stars

Safe session

From our very first session, she created a safe, supportive, and nonjudgmental space where I felt heard. The approach to navigating changes is both compassionate and practical. I appreciate her professional point of view.

Helpful?
Yolanda
Yolanda
1 reviews
8 months ago
1 out of 5 stars

In just a few short sessions

In just a few short sessions, I have been somehow “diagnosed” with PTSD, heard more of the “therapists” personal problems and why I may have them too instead of her hearing me out. If I have PTSD (who knows I may) I don’t think it should be diagnosed by a therapist especially after one session. I also spent a considerable amount of time being pressured to just take medication. I was promised all sorts of psych. ed. while simultaneously being told I should just go on some random retreat she heard about to heal my trauma. I was constantly being told I do not have ADHD (a clinical psychologist diagnosed me and I also have extensive knowledge of how PTSD and ADHD symptoms may be “similar”- this invalidated all the struggles I’ve gone through because of ADHD) I guess I was to listen to this family marriage therapist, who by the way, spent the first whole session telling me all the community colleges she’s attended). Sitting through the sessions was painful, not only because I brought up trauma I have not yet processed, but because of the amount of long silent pauses- it’s almost as if she was on chat GPT, typed in my issues, then paused again to read follow-up questions from her screen (I am not referring to the check in questioners btw). On top of that, she also told me that to reduce her workload, she just types her reports while she’s in session with clients. This was in response to how poorly I manage my time according to what I told her (well, I do have ADHD) as I mentioned how difficult it is for me to finish a report on top of my other duties unless I work long hours at night. I have a highly demanding job for which I must take work home. This therapist told me that if I can’t handle it, I should “change my environment”- she wanted me to have this advice because her psychiatrist gave it to her (lucky her she gets to see a psychiatrist). So instead of helping me with coping skills for regulating stress and helping me process my trauma, I’m left with the daunting task of seeking another therapist. She kept asking me “remember the deep breathing strategy I taught you?”- I’m sorry but telling me to breathe morning and night the minute before our session was over is not exactly teaching. I won’t stay with RULA- very money hungry company. One of the sessions I showed up to, I was incredibly sick and the therapist was quick to cancel. I was unable to cancel in advance due to their automated “manage my appointment” section not working. Therapist said, “don’t worry we won’t charge you, just your insurance”. Next week, had the same issue but I was even more sick and they tried to charge me for that time. Canceling should be easy! Rula- no support just added stress to your life.

Helpful?
Darnell Smith
Darnell Smith
1 reviews
8 months ago
5 out of 5 stars

I have no regrets about trying therapy…

I have no regrets about trying therapy my first visit felt like a fresh start and a new direction. I felt heard and I feel like a huge weight was lifted off me as well I will definitely be continuing this journey. Rula made this extremely easy for me all the information needed was there

Helpful?
CarolL
CarolL
1 reviews
8 months ago
5 out of 5 stars

I was able to get an appointment…

I was able to get an appointment quickly and with out a lot of red tape.

Helpful?
8 months ago
5 out of 5 stars

Easy to use

Easy to use: find the right therapist with so many filter options, book or change appointments with ease, send message to your provider and so much more! I highly recommend Rula as it’s making both the therapist and patients life easier

Helpful?
8 months ago
4 out of 5 stars

I think it is going well

I think it is going well. I think it needs more participation for me and my wife and a better news. My wife is not up for her personal counseling.

Helpful?
Laura wadley
Laura wadley
1 reviews
8 months ago
5 out of 5 stars

I was very nervous

I was very nervous, not knowing what to expect. Aimee was awesome explaining things to me and making me feel comfortable. I feel very comfortable and safe with her.

Helpful?
Sonia
Sonia
1 reviews
8 months ago
5 out of 5 stars

my therapist very useful

my experience with the therapist that it help in my moment!

Helpful?
Jaime Jimenez
Jaime Jimenez
1 reviews
8 months ago
5 out of 5 stars

Very professional therapist

Very professional therapist, patient listen my problems and help me to solve it..inspire confidence to let me express how I'm feeling.

Helpful?
isela
isela
1 reviews
8 months ago
5 out of 5 stars

It was very easy to find someone

It was very easy to find someone. I like reading the profiles because it helps to find someone that you can make a connection with.

Helpful?
Miss Kitty
Miss Kitty
1 reviews
8 months ago
5 out of 5 stars

It was easy to start the process to…

It was easy to start the process to view and select a therapist. I felt the entire process was easy and my appointment went well.

Helpful?
8 months ago
5 out of 5 stars

I came by Rula very easily on the…Kaiser Permanente Mental Health page.

I came by Rula very easily on the Kaiser Permanente platform. Once i called the number, an intake was done and i had three appointments, a week apart by the time we hung up. I was invited to see my therapist via Zoom by email and the meeting was very professional and productive.

Helpful?
8 months ago
5 out of 5 stars

I found Rula on a whim and now My…

I found Rula on a whim and now My therapist, psychiatrist, and couples therapy is through them. I am truly thankful for coming across this site. I finally have people that LISTEN!

Helpful?
Katy Wood
Katy Wood
1 reviews
8 months ago
5 out of 5 stars

They make getting good help easy

They make getting good help easy. Often when people need help, it gets worse trying to find someone to help them. At Rula, you care about the people.

Helpful?
Natalie
Natalie
1 reviews
8 months ago
5 out of 5 stars

Sherryl Lindsey helped me to understand…

Sherryl Lindsey helped me to understand some things about my blindsided breakup, what "red flags" I should know, and tips to start healing. She was very honest, lighthearted, and I always looked forward to our sessions.

Helpful?
8 months ago
5 out of 5 stars

therapy is a lot like dating.

Finding a therapist is a lot like dating - sometimes you don’t always find the best match for you and that’s okay. This was my first time using RULA and I was fortunate to be matched with someone who listened, was attentive, and was understanding. She was easy to talk to and respected my time and perspective.

Helpful?
Joe
Joe
1 reviews
9 months ago
1 out of 5 stars

Therapist is good but platform is terrible

My therapist is good but the platform is terrible. Incorrect appointments, random cancellations and random charges. Support representative even blamed me and the therapist at one point for issues out of our control.

Helpful?
9 months ago
5 out of 5 stars

Feeling safe to talk

Feeling safe to talk

Helpful?
Amy
Amy
1 reviews
9 months ago
1 out of 5 stars

Do not use

Do not use! If you have a short term disability forms that need to be completed they will direct you to the social security office! Omg these are professionals? Really. Do not waste your time!

Helpful?

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