RootLayer Web Services LTD. is an internet service provider specializing in a range of virtual server solutions, including Windows Premium RDP, Virtual Private Servers (VPS), dedicated servers, and streaming servers. The company offers its customers various hosting options designed for high performance, reliability, and security, including KVM virtualization, RAID10 storage solutions, and robust networking capabilities with dedicated bandwidth. Targeting businesses and individuals requiring remote computing resources, RootLayer emphasizes affordability and customer service, providing support through multiple communication channels. Their data centers are strategically located in the Netherlands, ensuring optimal uptime and data security. With a focus on delivering tailored solutions, RootLayer aims to meet the diverse needs of clients looking for dependable internet services.
RootLayer Web Services LTD. enjoys a strong reputation among its users, with a remarkable average rating of 4.7 out of 5. Reviewers frequently praise the company's service quality and support, highlighting the reliability and speed of their servers.
Many customers express satisfaction with the competitive pricing and the excellent communication from the support team, noting experiences of loyalty discounts and proactive assistance. However, there are some concerns regarding the company's email services, with a few users reporting issues related to spam and phishing originating from RootLayer's IP ranges. Despite this, the overwhelming majority of feedback remains positive, with customers appreciating the overall service and reliability. Overall, RootLayer is viewed favorably, with most users recommending their services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Their prices are affordable and competitive, and customer support is very responsive”
“A significant percentage of spam, phishing and virus email traffic to the two Email domains I am responsible for is r...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Services.
| Company | Overall | Legit | Service | Quality | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | 3.9 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: RootLayer Web Services LTD. is #2 of 5 on overall rating in this group. On website & app, Mazuma Mobile scores higher (4.3 vs 3.9).
60 reviews of RootLayer Web Services LTD.. Filter by what matters to you.
Over a year ago
Their servers are highly reliable and fast compared to others. We have used their services for the past five years without any issues. Their prices are affordable and competitive, and customer support... See more
Over a year ago
Very quick support, great services! Been with them for more than 1 year, 0 issues so far!
Over a year ago
i have been using RootLayer services 8yrs now, good communication and excellent service. i have and will always recommend there service any day.
Over a year ago
I'm currently renting 2 dedicated servers from RL for over a month now, so far the experience has been very positive. Support is great and servers are always delivered in a timely manner
Quick answers to the questions people ask most.
Yes, RootLayer Web Services LTD. is a legitimate company with numerous verified customer reviews. They maintain a high rating of 4.9 out of 5 based on feedback from satisfied users who praise their reliable services and excellent support.
No, RootLayer Web Services LTD. is not a scam. Customer feedback indicates a consistent pattern of positive experiences, with many users reporting fast support and dependable services.
RootLayer offers a range of internet services, including dedicated servers and remote desktop services (RDP). Customers have noted the reliability and speed of their servers.
RootLayer offers competitive pricing for their services, often highlighting loyalty discounts for returning customers. Payment methods are flexible, ensuring convenience for users.
Customer support at RootLayer is known for being prompt and effective. Users can reach out through their website for assistance, and many reviews highlight the quick response times and helpful guidance provided.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Their servers are highly reliable and fast compared to others. We have used their services for the past five years without any issues. Their prices are affordable and competitive, and customer support is very responsive. Please do not hesitate to try their services.
Very quick support, great services! Been with them for more than 1 year, 0 issues so far!
i have been using RootLayer services 8yrs now, good communication and excellent service. i have and will always recommend there service any day.
I'm currently renting 2 dedicated servers from RL for over a month now, so far the experience has been very positive. Support is great and servers are always delivered in a timely manner
Good service from rootlayer and fast rdp servers.
Been a customer of rootlayer since 2017 now and have yet to experience bad stuff, it has been 100% good all the time. Very informative, upgrades of servers and quality has been superb from day one. Their support is outstanding and always supportive.
These guys provide a very good service. Offered me a loyalty discount + went beyond their duty by helping me setup programs on my server which they didn't have to do. Thanks!
I have been a customer with RootLayer for a number of years, and the reason behind this is simple. Their service and customer service exceeds expectations in every way possible. Uptime of their services is impeccable and unmatched by other providers, and this is why I have continued and will continue to do business with their amazing team for many years to come.
I use this service for almost 3 years and i didnt have problem at all, i love this service and i will continue to do so. keep it up
The service is extra wonderful and excellent.. I applaud you all but look into ip cleansing thanks I love the service
the best server you could ever use in a windows dedicated server, friendly amount per servers and always online. hes always available to attend to your problems.
Reliable I enjoyed using RootLayer and never regretted using it as my server RootLayer has been very STABLE, SATIFISFYING and RELIABLE.
Fantastic service, fast speed, friendly support. I will absolutely recommend this to others :)
Root layer gives you me edge over all servers i have tried in recent times, support is great, service is superb, fast affordable and reliable. thanks , Lilian
Excellent Service.. i recommend this site. good services and good Product
A significant percentage of spam, phishing and virus email traffic to the two Email domains I am responsible for is received from rootlayer.net IP ranges. All incidents were reported to their registered "Abuse" email address but nothing was done and no response was received. In fact, the problem got worse, as if my email address was then confirmed as a suitable target. I was therefore forced to block all traffic from their servers, in order to protect my network and its users. For those Email Admins who want to block malicious content from Rootlayer, the following factual information will be useful: Trustnet does not alllow me to publish here the IP address ranges allocated to Rootlayer. However, as a prelude to blocking them, you can search the database at ipinfo.io for the ASN terms below: Allocated by APNIC (two ranges): ASN: AS140960 Allocated by RIPE (8 ranges): ASN: AS51447 All of the IP addresses in these ranges are rated as 'Suspicious' (>65/100), to 'High Risk' (up to 100/100) by independent Fraud Prevention service IPQualityscore. For confirmation of this, you can check addresses in these ranges at the IPQualityscore website, which you can easily find by an internet search. Please note that this is in no way an endorsement or promotion of IPQualityscore or their website, which is free to access. I have no relationship with them of any kind. The information they present is a useful resource in preventing fraud and cybercrime by malicious actors on the internet. It seems that the servers in the Rootlayer IP ranges are used as VPN proxies, allowing the true source of the malicious content to be obscured. However, if all the above ranges are BLOCKED on your servers, your users will be protected. "Rootlayer Web Services Ltd", the company used to obtain these adddress allocations, no longer exists. The company was dissolved in February 2020. You can confirm this by searching the UK Government 'Find and Update Company Information' service for Rootlayer or the Company number, which is 11566445 . Rootlayer servers are located in Amsterdam, Netherlands. Rootlayer is a client or reseller of hosting services provided by the Dutch company Worldstream. They are Rootlayer's "Upstream Provider". If you are subjected to malicious email content emitted by Rootlayer IP ranges, and receive, as I have, no response or action from their registered 'Abuse' contact you can try complaining to Worldstream the 'abuse' address on the Worldstream website. Please note that Rootlayer have objected to the Worldstream abuse contact email from being published here, on the grounds that it is "Promotion". But you can easily find what it is by doing an internet search. Dear Rootlayer, if I continue to get volumes of malicious email from your IP ranges, showing your tolerance of these activities, I'm going to keep complaining to your upstream provider, and I encourage all other exasperated email admins to do the same. Please note that unlike Rootlayer, I have no relationship with Worldstream of a commercial or any other kind of nature. They appear to be a legitimate internet services company and to be acting in good faith. They have a clear 'abuse' policy on their website. The volume of malicious traffic means that making reports via the Rootlayer ticket system, as they have suggested, is impractical. Rootlayer should conform to normal internet practice and accept reports to their registered 'Abuse' contact, which can easily found by making a 'whois' search for Rootlayer. Rootlayer has objected multiple times to me publishing their registered abuse contact email in this review, which is kind of strange for a responsible Internet Services Provider, don't you think?
Great support, had a problem and they fixed it easily and also sent me the guide so I can do it myself in the future! Thank you!
Reliable & Awesome customer service. Rootlayer is undeniably the best ever. Tested and Trusted 100%. Keep up the good work guys. VERY SATIFISFYING!!
RootLayer Web Services LTD. is an internet service provider specializing in a range of virtual server solutions, including Windows Premium RDP, Virtual Private Servers (VPS), dedicated servers, and streaming servers. The company offers its customers various hosting options designed for high performance, reliability, and security, including KVM virtualization, RAID10 storage solutions, and robust networking capabilities with dedicated bandwidth. Targeting businesses and individuals requiring remote computing resources, RootLayer emphasizes affordability and customer service, providing support through multiple communication channels. Their data centers are strategically located in the Netherlands, ensuring optimal uptime and data security. With a focus on delivering tailored solutions, RootLayer aims to meet the diverse needs of clients looking for dependable internet services.
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