RootLayer Web Services LTD. is an internet service provider specializing in a range of virtual server solutions, including Windows Premium RDP, Virtual Private Servers (VPS), dedicated servers, and streaming servers. The company offers its customers various hosting options designed for high performance, reliability, and security, including KVM virtualization, RAID10 storage solutions, and robust networking capabilities with dedicated bandwidth. Targeting businesses and individuals requiring remote computing resources, RootLayer emphasizes affordability and customer service, providing support through multiple communication channels. Their data centers are strategically located in the Netherlands, ensuring optimal uptime and data security. With a focus on delivering tailored solutions, RootLayer aims to meet the diverse needs of clients looking for dependable internet services.
RootLayer Web Services LTD. enjoys a strong reputation among its users, with a remarkable average rating of 4.7 out of 5. Reviewers frequently praise the company's service quality and support, highlighting the reliability and speed of their servers.
Many customers express satisfaction with the competitive pricing and the excellent communication from the support team, noting experiences of loyalty discounts and proactive assistance. However, there are some concerns regarding the company's email services, with a few users reporting issues related to spam and phishing originating from RootLayer's IP ranges. Despite this, the overwhelming majority of feedback remains positive, with customers appreciating the overall service and reliability. Overall, RootLayer is viewed favorably, with most users recommending their services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Their prices are affordable and competitive, and customer support is very responsive”
“A significant percentage of spam, phishing and virus email traffic to the two Email domains I am responsible for is r...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Services.
| Company | Overall | Legit | Service | Quality | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | 3.9 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: RootLayer Web Services LTD. is #2 of 5 on overall rating in this group. On website & app, Mazuma Mobile scores higher (4.3 vs 3.9).
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Quick answers to the questions people ask most.
Yes, RootLayer Web Services LTD. is a legitimate company with numerous verified customer reviews. They maintain a high rating of 4.9 out of 5 based on feedback from satisfied users who praise their reliable services and excellent support.
No, RootLayer Web Services LTD. is not a scam. Customer feedback indicates a consistent pattern of positive experiences, with many users reporting fast support and dependable services.
RootLayer offers a range of internet services, including dedicated servers and remote desktop services (RDP). Customers have noted the reliability and speed of their servers.
RootLayer offers competitive pricing for their services, often highlighting loyalty discounts for returning customers. Payment methods are flexible, ensuring convenience for users.
Customer support at RootLayer is known for being prompt and effective. Users can reach out through their website for assistance, and many reviews highlight the quick response times and helpful guidance provided.
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RootLayer Web Services LTD. is an internet service provider specializing in a range of virtual server solutions, including Windows Premium RDP, Virtual Private Servers (VPS), dedicated servers, and streaming servers. The company offers its customers various hosting options designed for high performance, reliability, and security, including KVM virtualization, RAID10 storage solutions, and robust networking capabilities with dedicated bandwidth. Targeting businesses and individuals requiring remote computing resources, RootLayer emphasizes affordability and customer service, providing support through multiple communication channels. Their data centers are strategically located in the Netherlands, ensuring optimal uptime and data security. With a focus on delivering tailored solutions, RootLayer aims to meet the diverse needs of clients looking for dependable internet services.
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