RootLayer Web Services LTD. is an internet service provider specializing in a range of virtual server solutions, including Windows Premium RDP, Virtual Private Servers (VPS), dedicated servers, and streaming servers. The company offers its customers various hosting options designed for high performance, reliability, and security, including KVM virtualization, RAID10 storage solutions, and robust networking capabilities with dedicated bandwidth. Targeting businesses and individuals requiring remote computing resources, RootLayer emphasizes affordability and customer service, providing support through multiple communication channels. Their data centers are strategically located in the Netherlands, ensuring optimal uptime and data security. With a focus on delivering tailored solutions, RootLayer aims to meet the diverse needs of clients looking for dependable internet services.
RootLayer Web Services LTD. enjoys a strong reputation among its users, with a remarkable average rating of 4.7 out of 5. Reviewers frequently praise the company's service quality and support, highlighting the reliability and speed of their servers.
Many customers express satisfaction with the competitive pricing and the excellent communication from the support team, noting experiences of loyalty discounts and proactive assistance. However, there are some concerns regarding the company's email services, with a few users reporting issues related to spam and phishing originating from RootLayer's IP ranges. Despite this, the overwhelming majority of feedback remains positive, with customers appreciating the overall service and reliability. Overall, RootLayer is viewed favorably, with most users recommending their services.
Summary generated with AI from recent reviews
Each source counts by its number of reviews. Only reviews written by people are scored.
| Source | Rating | Reviews | Weight | 6-mo | Fake risk |
|---|---|---|---|---|---|
Trustpilot Imported Trustpilot reviews | 4.7 | 60 | 100% | — | ● Low |
Monthly average rating from reviews written by people · latest review Mar 2025.
| Month | Average | Reviews |
|---|---|---|
| Mar 25 | 5.0 | 1 |
Share of positive (4–5★) and negative (1–2★) reviews mentioning each topic · based on the 60 most recent reviews.
“Their prices are affordable and competitive, and customer support is very responsive”
“A significant percentage of spam, phishing and virus email traffic to the two Email domains I am responsible for is r...”
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Internet Services.
| Company | Overall | Legit | Service | Quality | Website & app | Trend | Reviews |
|---|---|---|---|---|---|---|---|
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 5.0 out of 5 (good) | 3.9 out of 5 (good) | — | 60 |
| 4.1 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 4.1 out of 5 (good) | — | 1,060 | |
| 4.5 out of 5 (good) | 100 out of 100 | 4.8 out of 5 (good) | 5.0 out of 5 (good) | 4.3 out of 5 (good) | — | 1,060 | |
| 4.7 out of 5 (good) | 100 out of 100 | 4.6 out of 5 (good) | 4.5 out of 5 (good) | 3.5 out of 5 (good) | — | 1,000 | |
| 4.0 out of 5 (good) | 100 out of 100 | 3.7 out of 5 (good) | — | — | −1% | 1,000 |
Bottom line: RootLayer Web Services LTD. is #2 of 5 on overall rating in this group. On website & app, Mazuma Mobile scores higher (4.3 vs 3.9).
60 reviews of RootLayer Web Services LTD.. Filter by what matters to you.
Their servers are highly reliable and fast compared to others. We have used their services for the past five years without any issues. Their prices are affordable and competitive, and customer support is very responsive. Please do not hesitate to try their services.
Very quick support, great services! Been with them for more than 1 year, 0 issues so far!
i have been using RootLayer services 8yrs now, good communication and excellent service. i have and will always recommend there service any day.
Quick answers to the questions people ask most.
Yes, RootLayer Web Services LTD. is a legitimate company with numerous verified customer reviews. They maintain a high rating of 4.9 out of 5 based on feedback from satisfied users who praise their reliable services and excellent support.
No, RootLayer Web Services LTD. is not a scam. Customer feedback indicates a consistent pattern of positive experiences, with many users reporting fast support and dependable services.
RootLayer offers a range of internet services, including dedicated servers and remote desktop services (RDP). Customers have noted the reliability and speed of their servers.
RootLayer offers competitive pricing for their services, often highlighting loyalty discounts for returning customers. Payment methods are flexible, ensuring convenience for users.
Customer support at RootLayer is known for being prompt and effective. Users can reach out through their website for assistance, and many reviews highlight the quick response times and helpful guidance provided.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Been a customer of rootlayer since 2017 now and have yet to experience bad stuff, it has been 100% good all the time. Very informative, upgrades of servers and quality has been superb from day one. Their support is outstanding and always supportive.
I have been a customer with RootLayer for a number of years, and the reason behind this is simple. Their service and customer service exceeds expectations in every way possible. Uptime of their services is impeccable and unmatched by other providers, and this is why I have continued and will continue to do business with their amazing team for many years to come.
I use this service for almost 3 years and i didnt have problem at all, i love this service and i will continue to do so. keep it up
The service is extra wonderful and excellent.. I applaud you all but look into ip cleansing thanks I love the service
Reliable I enjoyed using RootLayer and never regretted using it as my server RootLayer has been very STABLE, SATIFISFYING and RELIABLE.
Excellent Service.. i recommend this site. good services and good Product
Great support, had a problem and they fixed it easily and also sent me the guide so I can do it myself in the future! Thank you!
I've been working with this guy for quite a long time now .. Call it a year or almost and he has always delivered very good and quality servers that has superseded almost all others and that i am happy about Very responsive and support works very well. I can actually give him 9/ stars thought
I am customer since this year and i am really really satisfied with service and support. The RDP's are freaking stable and never really had problems with connections or whatever. But you have to be sure with what you are doing and should be able to configure firewall for incoming connections etc. I recently had a problem with my payment. I was in vacation and had no possibilities to check my mails and was not able to pay my (unknown) invoice. Support was REALLY fast and accepted my request to check if it's possible to "revive" the server to get at least a backup of all my datas on it. It should've had already deleted but they were able to get my server back as it was before with all my datas. And still the same IP-Adress and everything like before. I'm glad that i am ordering my Dedicated Servers only from rootlayer. So far my best experience (tried 3 other web services).
RootLayer Web Services LTD. is an internet service provider specializing in a range of virtual server solutions, including Windows Premium RDP, Virtual Private Servers (VPS), dedicated servers, and streaming servers. The company offers its customers various hosting options designed for high performance, reliability, and security, including KVM virtualization, RAID10 storage solutions, and robust networking capabilities with dedicated bandwidth. Targeting businesses and individuals requiring remote computing resources, RootLayer emphasizes affordability and customer service, providing support through multiple communication channels. Their data centers are strategically located in the Netherlands, ensuring optimal uptime and data security. With a focus on delivering tailored solutions, RootLayer aims to meet the diverse needs of clients looking for dependable internet services.
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