Good but overpriced
The trip itself was well-organized and enjoyable, but I felt like I could have gotten similar quality for less money elsewhere. The accommodations were nice and the itinerary was solid.
Roelens Vacations is a travel and tourism company that provides vacation planning and booking services. The business likely offers assistance with travel arrangements, including accommodations, transportation, and destination planning for leisure travelers. They may specialize in creating customized vacation packages or provide consultation services to help clients plan their trips.
Reviewers consistently report positive experiences with Roelens Vacations. Customers often highlight service, minor, trip, family.
A minority mention drawbacks around communication, disappointing, disappointing communication, disappointing communication while. Overall sentiment is strongly positive with an average rating of 4.0 stars across 12 reviews.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
Roelens VacationsThis company | — | 0 out of 100 | — | 0 |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,050 |
12 reviews of Roelens Vacations. Filter by what matters to you.
The trip itself was well-organized and enjoyable, but I felt like I could have gotten similar quality for less money elsewhere. The accommodations were nice and the itinerary was solid.
The scenery in New Zealand was breathtaking and most activities were well-planned. Unfortunately, one of our flights got delayed and it took a while to get assistance rebooking. Also, breakfast at one hotel was quite limited. Still enjoyed the trip overall but expected smoother execution.
The destinations were stunning and the cultural experiences were authentic. However, there were some organizational issues with airport transfers and one hotel wasn't up to the standards shown in photos. The tour guide was fantastic though and really made the trip memorable despite the hiccups.
Quick answers to the questions people ask most.
Roelens Vacations offers a wide variety of vacation packages including beach resorts, European tours, cruise packages, adventure travel, and family-friendly destinations. We specialize in both domestic and international travel arrangements. Custom vacation planning is also available to meet your specific preferences and budget.
Our office hours are Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 4:00 PM. We are closed on Sundays and major holidays. For urgent travel assistance outside business hours, you can reach our emergency hotline.
You can contact us by phone, email, or by visiting our office location. We also offer online booking through our website for select packages. Our travel consultants are available during business hours to help plan your perfect vacation.
Yes, we offer comprehensive travel insurance options to protect your vacation investment. Our insurance plans can cover trip cancellation, medical emergencies, lost luggage, and travel delays. We recommend discussing insurance options with your travel consultant when booking.
Cancellation policies vary depending on the type of booking and timing of cancellation. Generally, cancellations made 60+ days in advance receive full refunds minus processing fees. For specific cancellation terms, please refer to your booking confirmation or contact our office.
Yes, we offer special group rates for parties of 10 or more travelers. Group discounts are available for family reunions, corporate retreats, wedding parties, and other organized travel. Contact us for a customized group quote and special pricing.
We provide guidance on visa and passport requirements for your destination and can direct you to the appropriate resources. While we don't process visas directly, our travel consultants will inform you of all documentation needed well in advance of your travel dates.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Yes, we offer flexible payment plans for most vacation packages. You can typically secure your booking with a deposit and pay the balance in installments leading up to your departure date. Payment plan options vary by package and will be discussed during booking.
If your flight is delayed or cancelled, contact us immediately for assistance with rebooking and alternative arrangements. We work closely with airlines and hotels to minimize disruption to your vacation plans. Travel insurance can help cover additional costs incurred due to flight disruptions.
Roelens Vacations is a travel and tourism company that provides vacation planning and booking services. The business likely offers assistance with travel arrangements, including accommodations, transportation, and destination planning for leisure travelers. They may specialize in creating customized vacation packages or provide consultation services to help clients plan their trips.