Roelens Vacations is a travel and tourism company that provides vacation planning and booking services. The business likely offers assistance with travel arrangements, including accommodations, transportation, and destination planning for leisure travelers. They may specialize in creating customized vacation packages or provide consultation services to help clients plan their trips.
Reviewers consistently report positive experiences with Roelens Vacations. Customers often highlight service, minor, trip, family.
A minority mention drawbacks around communication, disappointing, disappointing communication, disappointing communication while. Overall sentiment is strongly positive with an average rating of 4.0 stars across 12 reviews.
Summary generated with AI from recent reviews
Same method for every company: overall rating, legitimacy checks, the average rating of reviews mentioning each area and the 6-month trend · Travel & Tourism.
| Company | Overall | Legit | Trend | Reviews |
|---|---|---|---|---|
Roelens VacationsThis company | — | 0 out of 100 | — | 0 |
| 4.9 out of 5 (good) | 100 out of 100 | — | 1,109 | |
| 4.2 out of 5 (good) | 100 out of 100 | — | 1,083 | |
| 4.6 out of 5 (good) | 100 out of 100 | — | 1,069 | |
| 4.8 out of 5 (good) | 100 out of 100 | — | 1,050 |
12 reviews of Roelens Vacations. Filter by what matters to you.
10 months ago
Traveled with kids ages 8 and 12 to Costa Rica. Roelens did an excellent job balancing activities for adults and children. The zip-lining and wildlife tours were hits with everyone. Hotels were family... See more
10 months ago
The trip itself was well-organized and enjoyable, but I felt like I could have gotten similar quality for less money elsewhere. The accommodations were nice and the itinerary was solid.
10 months ago
What an incredible adventure! Saw the Big Five and stayed in amazing lodges. The guides were experts and made sure we had the best wildlife viewing opportunities. My only suggestion would be to includ... See more
10 months ago
The scenery in New Zealand was breathtaking and most activities were well-planned. Unfortunately, one of our flights got delayed and it took a while to get assistance rebooking. Also, breakfast at one... See more
Quick answers to the questions people ask most.
Roelens Vacations offers a wide variety of vacation packages including beach resorts, European tours, cruise packages, adventure travel, and family-friendly destinations. We specialize in both domestic and international travel arrangements. Custom vacation planning is also available to meet your specific preferences and budget.
Our office hours are Monday through Friday from 9:00 AM to 6:00 PM, and Saturday from 10:00 AM to 4:00 PM. We are closed on Sundays and major holidays. For urgent travel assistance outside business hours, you can reach our emergency hotline.
You can contact us by phone, email, or by visiting our office location. We also offer online booking through our website for select packages. Our travel consultants are available during business hours to help plan your perfect vacation.
Yes, we offer comprehensive travel insurance options to protect your vacation investment. Our insurance plans can cover trip cancellation, medical emergencies, lost luggage, and travel delays. We recommend discussing insurance options with your travel consultant when booking.
Cancellation policies vary depending on the type of booking and timing of cancellation. Generally, cancellations made 60+ days in advance receive full refunds minus processing fees. For specific cancellation terms, please refer to your booking confirmation or contact our office.
Yes, we offer special group rates for parties of 10 or more travelers. Group discounts are available for family reunions, corporate retreats, wedding parties, and other organized travel. Contact us for a customized group quote and special pricing.
We provide guidance on visa and passport requirements for your destination and can direct you to the appropriate resources. While we don't process visas directly, our travel consultants will inform you of all documentation needed well in advance of your travel dates.
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Traveled with kids ages 8 and 12 to Costa Rica. Roelens did an excellent job balancing activities for adults and children. The zip-lining and wildlife tours were hits with everyone. Hotels were family-friendly and the pace wasn't too rushed. Will definitely use them again for our next family adventure.
The trip itself was well-organized and enjoyable, but I felt like I could have gotten similar quality for less money elsewhere. The accommodations were nice and the itinerary was solid.
What an incredible adventure! Saw the Big Five and stayed in amazing lodges. The guides were experts and made sure we had the best wildlife viewing opportunities. My only suggestion would be to include more cultural interactions with local communities, but that's a minor point. Highly recommend for nature lovers!
The scenery in New Zealand was breathtaking and most activities were well-planned. Unfortunately, one of our flights got delayed and it took a while to get assistance rebooking. Also, breakfast at one hotel was quite limited. Still enjoyed the trip overall but expected smoother execution.
Organized a trip for 15 people to celebrate a milestone birthday. They handled all the logistics smoothly and everyone had a great time.
Just returned from a 10-day trip to Italy and France organized by Roelens Vacations. Everything was perfectly planned from start to finish. The hotels were beautiful, tour guides were knowledgeable, and the itinerary had the perfect balance of sightseeing and free time. Only minor complaint was that some meals felt rushed, but overall an incredible experience I'd definitely book again.
While the actual vacation was decent, the communication leading up to it was poor. Had to call multiple times to get basic information about our itinerary. The destinations were beautiful but the stress beforehand wasn't worth it.
Booked a last-minute honeymoon package to Greece. Roelens went above and beyond to accommodate our requests and even arranged special romantic touches at the hotels. The sunset dinner in Santorini was absolutely magical. Couldn't have asked for a better start to married life!
Reasonable prices for what you get. The accommodations were comfortable and the tours were informative. Nothing fancy but exactly what we expected for the price point.
The destinations were stunning and the cultural experiences were authentic. However, there were some organizational issues with airport transfers and one hotel wasn't up to the standards shown in photos. The tour guide was fantastic though and really made the trip memorable despite the hiccups.
Used them for a Caribbean cruise package. The booking process was smooth and customer service was responsive to questions.
From the initial consultation to our return home, every detail was handled professionally. The 24/7 support during travel gave us peace of mind, and when we had a minor issue with our room, it was resolved immediately. The local experiences they arranged really made the trip special and authentic.
Yes, we offer flexible payment plans for most vacation packages. You can typically secure your booking with a deposit and pay the balance in installments leading up to your departure date. Payment plan options vary by package and will be discussed during booking.
If your flight is delayed or cancelled, contact us immediately for assistance with rebooking and alternative arrangements. We work closely with airlines and hotels to minimize disruption to your vacation plans. Travel insurance can help cover additional costs incurred due to flight disruptions.
Roelens Vacations is a travel and tourism company that provides vacation planning and booking services. The business likely offers assistance with travel arrangements, including accommodations, transportation, and destination planning for leisure travelers. They may specialize in creating customized vacation packages or provide consultation services to help clients plan their trips.
