Excellent service on time pickup and…
Excellent service on time pickup and delivery. No hidden charges, honest

Last reviewed 11 months ago
11 months ago
I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. Every person we dealt with was professional and polite.
11 months ago
Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone to communicate and understand when vehicle would get there
Excellent service on time pickup and delivery. No hidden charges, honest
We’re kept informed of pickup time, efficient
Great with communication skills and on time.
After reading a lot of negative reviews of auto transport companies, I had some concerns about this process. I'm happy to say that RoadRunner made this a smooth and easy experience. Everyone I spoke to was helpful and the automated progress updates via text and email were fantastic. Shipping was also surprisingly fast. I'd recommend RoadRunner to anyone who needs to ship vehicle.
Rude and bait & switch experts. Don't trust them.
I was surprised at how simple this was to setup. While the timing everything was a little more flexible than I expected, everything worked out and I had a car delivered across the country safe and soundly.
RoadRunner picked up my car on time and arrived early for their drop-off. It worked out very well for me since I was able to pick up my car after arriving at the airport instead of waiting several days for the scheduled delivery. I am very impressed by them and will certainly recommend them to my friends.
On time, no issues
They were accurate on shipping times, communication was excellent and they really took care of a special to me car!
They got the vehicle to its destination on time.
What made this experience great was the driver. These drivers do a hard job. It’s not just physically demanding; they have to deal with traffic, delays, challenging customers and a hundred other variables. My driver kept me informed about the pickup time, showed up with a smile, worked hard loading my vintage pickup truck, reached the drop off location on time, took great care unloading even though it was late, and drove off into the night to his next job. This was a faultless auto shipping experience. Thank you.
The price was good and the communication was very good. Picked up and delivered the car on time. I eill use again.
Russ was great for my car move from Seattle to Texas!
Great ship.
team and driver were perfect
Once they get a carrier and the carrier gets in touch with you they pick up and their delivery was very prompt
They are always great with communication.
On time, both pickup and delivery.
Great customer service from beginning to end. Car was picked up in DE and dropped off in CO as quoted in 2 days. Communication with transport and driver was excellent. Would definitely recommend using Road Runner!
Great driver and communication!
Based on analysis of 29 reviews rated 1-2 stars for RoadRunner Auto Transport
“god awful everything negative you read online about their service is entirely true”
“UPDATE: While the customer service during the delivery process was as described above, the claims department did reac...”
“Communication is non-existent and I wouldn’t trust them with my floor mat much less my car”
“This is by far one of the worst transport companies I have ever dealt with”
“Lack of communication changed price and not on time”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
RoadRunner Auto Transport is a nationwide provider of vehicle shipping services, specializing in door-to-door auto transport. With over 30 years of experience in the industry, the company caters to both individual customers and businesses, ensuring that vehicles are transported safely and efficiently across the United States. RoadRunner Auto Transport has built a reputation for reliability, moving thousands of vehicles each month while prioritizing customer service and care throughout the shipping process. The company offers a range of auto transport solutions, making it suitable for anyone needing to relocate a vehicle, whether for personal or commercial reasons. Customers can rely on RoadRunner Auto Transport for timely and safe deliveries, with a dedicated team of shipping professionals available to assist with inquiries and logistics. The focus on customer satisfaction and dependable service positions RoadRunner Auto Transport as a trusted choice in the auto transport industry.
RoadRunner Auto Transport receives high praise for its excellent service, with many reviewers highlighting the professionalism and politeness of the staff throughout the process. Customers appreciate the timely pickups and deliveries, often noting that their vehicles arrive ahead of schedule. The drivers, such as Andy and Harry, are frequently described as fantastic and communicative, providing consistent updates that enhance the overall experience. However, some consumers report challenges with communication, particularly with drivers who may not speak English fluently, leading to difficulties in understanding delivery times. Additionally, a few reviews mention rude interactions with company representatives, which detracts from the otherwise positive experience.
This profile hasn't been claimed by the business owner.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.