Speedy delivery!
My car was at my door in 6 days! Lovely customer service that helped me with fluctuating dates with no issue. Highly recommend.

Last reviewed 11 months ago
11 months ago
I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. Every person we dealt with was professional and polite.
11 months ago
Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone to communicate and understand when vehicle would get there
My car was at my door in 6 days! Lovely customer service that helped me with fluctuating dates with no issue. Highly recommend.
The customer service from my initial phone call was professional and easy. The constant automated communication kept me on top of the pick up and drop off dates and times. The driver was friendly and gave us confidence our vehicle was in good hands.
Our experience with RoadRunner was far better than expected on the transport of our Lexus from Florida to California. We received a quote and the vehicle was picked up 1 day after we confirmed shipment! Pickup occurred at the large parking area of the gated community and the car showed up in front of our CA home 5 days later (2 days ahead of schedule). The driver was terrific and our car was delivered in perfect condition (just a little dirty from the journey). Will definitely use RoadRunner again if we need to transport a vehicle. Thanks Dominick!
Pick up time was perfect they were on time. They were a class act and very professional .
Quick response to getting quote and then to arrange pickup and delivery. Very quick delivery , care taken of vehicle. Contact with driver along the shipping,No issues at all. I’m a repeat customer .
Delivered on time and in good condition.
Seamless! Great customer service! Not pushy. Talk about Slava the driver! Superb! Very caring, did what he said. Amazing customer service. Very happy with my first experience with Road Runner!
The driver was the best he had amazing customer service above and beyond
Fast delivery
John was easy to talk to, responsive on texting, punctual, and most impressively, he made it from Michigan to California in 2 days!
RoadRunner was excellent to deal with from start to finish- Stayed in communication the whole time - service was outstanding!!!! I would refer them 100%%%%%
Great service, available, reliable. My second time using them without any issues. Very timely as well.
Max and Roadrunner did a great job. very professional and very well priced.
Easy process, great customer service. Vehicle picked up and delivered no issues at all.
Great communication and vehicle was delivered right on time as promised
Always on time always very professional. I plan on using them more.
Our vehicle arrived one day early. Great communication. I would use this transporter again if needed. Thank you!
The car was picked up on time and delivered on time. The driver was always in touch regarding departure and arrival times.
Organized and timely; good, but not great, value
I shipped my gt500 with them it was smooth and easy definitely using it again thanks guys!!
Based on analysis of 29 reviews rated 1-2 stars for RoadRunner Auto Transport
“god awful everything negative you read online about their service is entirely true”
“UPDATE: While the customer service during the delivery process was as described above, the claims department did reac...”
“Communication is non-existent and I wouldn’t trust them with my floor mat much less my car”
“This is by far one of the worst transport companies I have ever dealt with”
“Lack of communication changed price and not on time”
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RoadRunner Auto Transport is a nationwide provider of vehicle shipping services, specializing in door-to-door auto transport. With over 30 years of experience in the industry, the company caters to both individual customers and businesses, ensuring that vehicles are transported safely and efficiently across the United States. RoadRunner Auto Transport has built a reputation for reliability, moving thousands of vehicles each month while prioritizing customer service and care throughout the shipping process. The company offers a range of auto transport solutions, making it suitable for anyone needing to relocate a vehicle, whether for personal or commercial reasons. Customers can rely on RoadRunner Auto Transport for timely and safe deliveries, with a dedicated team of shipping professionals available to assist with inquiries and logistics. The focus on customer satisfaction and dependable service positions RoadRunner Auto Transport as a trusted choice in the auto transport industry.
RoadRunner Auto Transport receives high praise for its excellent service, with many reviewers highlighting the professionalism and politeness of the staff throughout the process. Customers appreciate the timely pickups and deliveries, often noting that their vehicles arrive ahead of schedule. The drivers, such as Andy and Harry, are frequently described as fantastic and communicative, providing consistent updates that enhance the overall experience. However, some consumers report challenges with communication, particularly with drivers who may not speak English fluently, leading to difficulties in understanding delivery times. Additionally, a few reviews mention rude interactions with company representatives, which detracts from the otherwise positive experience.
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