Ford taurus
They did a great job did what they said they would do thankyou

Last reviewed 11 months ago
11 months ago
I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. Every person we dealt with was professional and polite.
Over a year ago
Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone to communicate and understand when vehicle would get there
They did a great job did what they said they would do thankyou
Vehicle delivered on time, without issue
The transport was very good, on time and the car arrived in perfect condition. The driver was very kind and courteous. I would use them again and also recommend them for any classic car haul that is needed.
The entire process went smooth and the delivery driver was very pleasant and kept us informed.
The vehicle was packed up on time, loaded with extreme car and delivered a full day earlier than promised. The driver called or texted multiple times along the route to give updates.
I was nervous at first because I've never had a car shipped before let alone 1200 miles. But after making contact with Roadrunner they got going right away. Once the driver contacted me to coordinate pick up day and time ,everything when smooth and o schedule. I will definitely use them again.
Great costumer service , delivered before on time
Excellent service
Pick up was on time and so was delivery. Sorin, the driver, very professional and even took a pic of my family in the vehicle after he delivered it and sent to me. I would not hesitate to use this company again.
Customer service was Excellent! Driver was very nice & respectful and provided updates. Car was delivered one day earlier than scheduled, which was great! I highly recommend Roadrunner Auto Transport!
Professional in interactions, 1-day shipping, lowest shipping cost
Very informative and timely, pleased with the process and the driver. Will recommend them to others.
The process was smooth, and our driver was fantastic. He communicated along the way, and I was very happy with the service.
Took a while to get set up but the driver was great
Great service fast delivery will recommend
Ryan was great! Everyone answered all my questions and got my car to me very quickly. Im very thankful.
Amazing. They came a day early! Was a little scared trusting these companies with taking my car from Miami to LA. They did an awesome job. Would recommend to ANYONE who’s a little anxious on which company to choose.
They delivered on time, fast, and no damage to the car.
2nd time I’ve used roadrunner to move my small suv across country and back for work. It’s efficient and super helpful that you can put personal items in the car (up to 100 pounds) and they arrive safely. Shipped a car on Oct 31st from NY and it arrived in Washington state less than 4 days later, I’m amazed at how fast they got it across country. The drivers must be working in 2 person shifts for entire days. Would use this company again 100%
The driver Luis was extremely helpful. Very much appreciated
Based on analysis of 29 reviews rated 1-2 stars for RoadRunner Auto Transport
“god awful everything negative you read online about their service is entirely true”
“UPDATE: While the customer service during the delivery process was as described above, the claims department did reac...”
“Communication is non-existent and I wouldn’t trust them with my floor mat much less my car”
“This is by far one of the worst transport companies I have ever dealt with”
“Lack of communication changed price and not on time”
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RoadRunner Auto Transport is a nationwide provider of vehicle shipping services, specializing in door-to-door auto transport. With over 30 years of experience in the industry, the company caters to both individual customers and businesses, ensuring that vehicles are transported safely and efficiently across the United States. RoadRunner Auto Transport has built a reputation for reliability, moving thousands of vehicles each month while prioritizing customer service and care throughout the shipping process. The company offers a range of auto transport solutions, making it suitable for anyone needing to relocate a vehicle, whether for personal or commercial reasons. Customers can rely on RoadRunner Auto Transport for timely and safe deliveries, with a dedicated team of shipping professionals available to assist with inquiries and logistics. The focus on customer satisfaction and dependable service positions RoadRunner Auto Transport as a trusted choice in the auto transport industry.
RoadRunner Auto Transport receives high praise for its excellent service, with many reviewers highlighting the professionalism and politeness of the staff throughout the process. Customers appreciate the timely pickups and deliveries, often noting that their vehicles arrive ahead of schedule. The drivers, such as Andy and Harry, are frequently described as fantastic and communicative, providing consistent updates that enhance the overall experience. However, some consumers report challenges with communication, particularly with drivers who may not speak English fluently, leading to difficulties in understanding delivery times. Additionally, a few reviews mention rude interactions with company representatives, which detracts from the otherwise positive experience.
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