The problem getting pickup but the…
The problem getting pickup but the driver was helpful.

Last reviewed 11 months ago
11 months ago
I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. Every person we dealt with was professional and polite.
Over a year ago
Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone to communicate and understand when vehicle would get there
The problem getting pickup but the driver was helpful.
Road runner auto was very good and will use them again. They kept me informed and delivered on time
From booking to drop off everything was awesome. Great experience would use again and recommend 100%
Great transport
Driver was on time very polite
Was picked up on time and delivered ahead of schedule! Such an easy process for a cross country shipment.
They were great and the driver communicated every step to make sure our car was delivered successfully
Reliable and delivered a day early. Definitely recommend them!
Prompt friendly professional service, great communication and my vehicle arrived in perfect condition!
the organization , speed ahead of time , AND THE LAST GUY WHO DELIVERED MY CAR FROM CALIFORNIA TO RI DIRECT , UPDATES A PLUS , MANY HEADS UPS ! EXCELLENT JOB
If I could give zero stars I would. This company is horrible to work with. Customer service is virtually non-existent. They quoted me one price and then right before pickup they upped the price $250. The hauler then damaged my car and they denied the claim for a multitude of ridiculous excuses. One of the most unethical companies I've had to work with. RUN away from them!
Transparency. Pleasant operators. Updates from drivers. Smooth pick up and delivery
Good communication and prompt
Fast, efficient, honest. Ahead of schedule delivery.
Excellent customer service. I was kept informed every step of the way. My daughter's car was transported from Reno to Portland in just one day! Very courteous transport driver with Red Line Transport .
Very easy transportation setup, Great price, and speedy delivery time.
Good communication throughout the process, upfront about pricing and possible changes. Fair price. Overall good experience, will contact again when needed.
Excellent service! I called last minute to ship my car from Okl City to Vegas. The process was seamless, the hired transport company was super pro. Communication **** Thank you.
Blown away with my experience! Driver was extremely friendly with a great work ethic! Car was delivered with no issues. Entire process went above my expectations!
All was perfect from booking to delivery. Great company and great carrier. Would highly recommend.
Based on analysis of 29 reviews rated 1-2 stars for RoadRunner Auto Transport
“god awful everything negative you read online about their service is entirely true”
“UPDATE: While the customer service during the delivery process was as described above, the claims department did reac...”
“Communication is non-existent and I wouldn’t trust them with my floor mat much less my car”
“This is by far one of the worst transport companies I have ever dealt with”
“Lack of communication changed price and not on time”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
RoadRunner Auto Transport is a nationwide provider of vehicle shipping services, specializing in door-to-door auto transport. With over 30 years of experience in the industry, the company caters to both individual customers and businesses, ensuring that vehicles are transported safely and efficiently across the United States. RoadRunner Auto Transport has built a reputation for reliability, moving thousands of vehicles each month while prioritizing customer service and care throughout the shipping process. The company offers a range of auto transport solutions, making it suitable for anyone needing to relocate a vehicle, whether for personal or commercial reasons. Customers can rely on RoadRunner Auto Transport for timely and safe deliveries, with a dedicated team of shipping professionals available to assist with inquiries and logistics. The focus on customer satisfaction and dependable service positions RoadRunner Auto Transport as a trusted choice in the auto transport industry.
RoadRunner Auto Transport receives high praise for its excellent service, with many reviewers highlighting the professionalism and politeness of the staff throughout the process. Customers appreciate the timely pickups and deliveries, often noting that their vehicles arrive ahead of schedule. The drivers, such as Andy and Harry, are frequently described as fantastic and communicative, providing consistent updates that enhance the overall experience. However, some consumers report challenges with communication, particularly with drivers who may not speak English fluently, leading to difficulties in understanding delivery times. Additionally, a few reviews mention rude interactions with company representatives, which detracts from the otherwise positive experience.
This profile hasn't been claimed by the business owner.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.