Great work!
Great work!

Last reviewed 11 months ago
11 months ago
I am so happy with every stage of the process. We had consistent updates and all our question were answered promptly. Every person we dealt with was professional and polite.
Over a year ago
Everything went as planned but it was hard communicating with the driver. Had to have his son interpret over a phone to communicate and understand when vehicle would get there
Great work!
Flexibility and ease of communication
Great people to work with. They make it very easy to ship vehicles.I would definitely recommend them to everyone .
The vehicle arrived earlier than expected and everything went smooth. Thank you.
Contracted RoadRunner on Monday had the car Friday night.
During intake process, driver was careful and efficient. Delivery was in-time (several hours earlier than expected).
Communicationo
Everything from booking the service to everyone being on time and the scheduling pick up and delivery going as smoothly as I did 100% satisfied
On time and smooth going
Service was excellent.
The overall experience as I was in communication from beginning to the final delivery was very helpful and reassuring. This is a big plus for me.
Great service. pick up was on time and car was delivered promptly.
We had a car shipped from Virginia to San Diego for my son in the Navy. The process was seamless and the price seemed reasonable compared to other companies. Would recommend Road Runner for anyone needing a car shipped.
Thoughtful, thorough, polite, committed driver. Weather was terrible and Ruslan was extra careful. Stayed in touch throughout the process.
The driver always gave updates!!
In a day when service is dead you did a great job with onboarding, tracking and communication!! Car was delivered three days early. Job well done! Will definitely use your services again!
Your people kept us well informed as to delivery date and time…
Highly recommend Roadrunner! I contacted them and very quickly they were able to set me up with a driver in tge timeframe I needed. Easy to communicate with and very responsive and professional staff
Smooth efficient
Dimitry is outstanding. Prompt and professional
Based on analysis of 29 reviews rated 1-2 stars for RoadRunner Auto Transport
“god awful everything negative you read online about their service is entirely true”
“UPDATE: While the customer service during the delivery process was as described above, the claims department did reac...”
“Communication is non-existent and I wouldn’t trust them with my floor mat much less my car”
“This is by far one of the worst transport companies I have ever dealt with”
“Lack of communication changed price and not on time”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
RoadRunner Auto Transport is a nationwide provider of vehicle shipping services, specializing in door-to-door auto transport. With over 30 years of experience in the industry, the company caters to both individual customers and businesses, ensuring that vehicles are transported safely and efficiently across the United States. RoadRunner Auto Transport has built a reputation for reliability, moving thousands of vehicles each month while prioritizing customer service and care throughout the shipping process. The company offers a range of auto transport solutions, making it suitable for anyone needing to relocate a vehicle, whether for personal or commercial reasons. Customers can rely on RoadRunner Auto Transport for timely and safe deliveries, with a dedicated team of shipping professionals available to assist with inquiries and logistics. The focus on customer satisfaction and dependable service positions RoadRunner Auto Transport as a trusted choice in the auto transport industry.
RoadRunner Auto Transport receives high praise for its excellent service, with many reviewers highlighting the professionalism and politeness of the staff throughout the process. Customers appreciate the timely pickups and deliveries, often noting that their vehicles arrive ahead of schedule. The drivers, such as Andy and Harry, are frequently described as fantastic and communicative, providing consistent updates that enhance the overall experience. However, some consumers report challenges with communication, particularly with drivers who may not speak English fluently, leading to difficulties in understanding delivery times. Additionally, a few reviews mention rude interactions with company representatives, which detracts from the otherwise positive experience.
This profile hasn't been claimed by the business owner.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.