I'm very happy I went with EquiSafe for my Horse Pilot Airvest purchase. They were very helpful with confirming the correct size I should order when I messaged online. Shipping was extremely fast! I received my order a couple days after I place it. So far I am very happy with my new vest!
Fast courteous service
Catherine pays attention to detail and is always up to date on safety.
Catherine was incredibly helpful and kind, would definitely recommend!
I love this airvest! So comfortable and flattering compared to all the others!
Fast shipping!
This is my second order from Ride Equisafe. The first was to purchase my airvest and I really appreciate the amount of time they spent talking me through the options, and helping me choose the right product based on my measurements and intended use. Shipping has been quick & hassle free both times. Highly recommend this company.
Fast delivery and great communication!
Great site. Great advice from Catherine! Best place for all things equestrian
Catherine was wonderful to work with !! She walked me through vest options explaining the different features. She listened to my background, experience and reasons for purchase, and made a recommendation. She sent measurement instructions that were super specific and easy to follow. She shipped the vest to me and then we did a virtual fitting appointment. I couldn’t be happier with my purchase and with the process!!
I was supposed to receive my package yesterday but it never arrived. So I cannot rate the item.
Catherine was so helpful and wonderful to work with! She helped me find the right air vest.
Catherine is a wealth of information and gives great guidance so you get what works best for you. She knows each and every piece of equipment she represents and is easy to work with. She has so many options to shop. I highly recommend Ridesafe.
I love how dedicated and thorough the staff of Ride Equisafe is. I was able to consult over email, ask questions, and get real answers based on experience. It’s priceless!
I didn't know a thing about air vests and she guided me through the entire process with helpfulness and kindness, making it seamless and stress free! Could not have been easier!
Equi safe did answer my questions very politely. Everything was great. Only minor complaint I would have is it took a week to ship out my vest. When I reached out they said it was due to them bringing it to the Defender 3 event and didn't have any in stock. While I totally understand that and was okay with the week delay I wish they had been more upfront with communication to let me know why. But that is a minor thing. Shipping was fast and efficient and I like my vest.
Love the things I’ve bought from Ride Equisafe! Clothes are quality and flattering. Customer service has always been on point too!
Excellent customer service from knowledgeable staff! Gives you peace of mind when making a significant investment in an important piece of personal safety equipment!
Top-notch equipment with even better service - the best in the business! Equisafe was so knowledgable and provided service customized to my needs!
Fast delivery. Great product line.
Based on analysis of 16 reviews rated 1-2 stars for Ride EquiSafe
“The company shipping was great”
“taking more than 2 and a half weeks to answer me if they will accept a return on a $900 air vest”
“Really terrible customer service… Appalling actually”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Ride EquiSafe is a dedicated equestrian safety and apparel superstore that specializes in providing high-quality safety gear for riders. The company offers a comprehensive selection of products including air vests, body protectors, helmets, and various accessories designed to enhance rider safety and comfort during equestrian activities. With a focus on expert demos, fittings, and safety guidance, Ride EquiSafe aims to equip riders with the knowledge and tools necessary to ride confidently and securely. Targeting equestrians of all levels, from casual riders to competitive athletes, Ride EquiSafe caters to individuals seeking reliable safety equipment and expert advice. The website features a broad range of trusted brands and various product categories, ensuring that customers can find the right gear tailored to their specific needs and riding disciplines. Through its commitment to safety and style, Ride EquiSafe serves as a one-stop destination for riders looking to prioritize their well-being while enjoying their equestrian pursuits.
Consumers consistently praise Ride EquiSafe for its exceptional customer service and product quality, particularly highlighting the knowledgeable staff who provide personalized assistance and fast responses to inquiries. Many reviewers express satisfaction with their purchases, especially air vests, noting that the fit advice is accurate and helpful. However, some customers report issues with delays in receiving their orders, particularly concerning the availability of specific sizes and colors, such as the navy vest. Despite these occasional setbacks, the overall sentiment remains overwhelmingly positive, with many stating that Ride EquiSafe is the go-to place for equestrian safety gear. The combination of great service and high-quality products solidifies a strong reputation in the market. Overall, the majority of reviews reflect a highly positive experience.
This profile hasn't been claimed by the business owner.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.