Richard Kendall Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Went to view a property on Wednesday 9th July. I waited 15 before ringing to see if anyone was turning up to show me round, no one did. I then rang the office and they said they had no recollection of my booking. I said I had a confirmation email. They said “well it must have been moved, did you not get told?”. IF I WAS TOLD I WOULD’NT HAVE TURNED UP WOULD I? I won’t be using Richard Kendall again. This is the second time this has happened now.
Mandy Bennett at the Ossett branch of Richard Kendall was, without doubt, the best Estate Agent if have ever dealt with! She went the extra mile on everything she did & whatever I asked it was dealt with without a problem. I've never had an Estate Agent like it, had some absolute nightmares in the past. I made a massive mistake in appointing W H Brown in Wakefield originally to sell my late Mum's property. They overpriced it, gave us poor information on how to set it up to sell, due to this we had very few viewings & very poor liason. The worst bit was recommending the incompetent solicitors, Gilson Gray in Lincoln, who were a nightmare. I got rid of W H Brown at the first opportunity & listed with Richard Kendall. The difference was night & day! Mandy dealt with absolutely everything brilliantly. She dealt with both sets of solicitors which was a thankless task. We completed yesterday & it would have still been on going if it wasn't for Mandy. To summarise, if you're listing a property in that area just use Richard Kendall, avoid W H Brown & never ever use Gilson Gray solicitors. Thank you Mandy, you've restored my faith in Estate Agents, well one anyway! Absolute star!!
As we have an existing relationship with Richard Kendall they were an obvious choice for the sale of our family home. With branches across the 5 towns they are a perfect choice for the region, with wonderful staff offering a personal, passionate service whilst remaining highly professional and efficient. Karen was our negotiator in Wakefield and worked so hard over a 12 month period! She kept the chain connected through a complex process with various issues, keeping related parties updated along the way. So happy in our new home and the pain was worth it - honestly Karen 😃. You're welcome to visit anytime to see what it was all about and that's not something you'll hear said to an estate agent very often - speaks volumes 🥰. Thank you.
I had an exceptional experience working with Richard Kendall . From start to finish, they were incredibly professional, knowledgeable, and dedicated to providing outstanding customer service. They guided me through every step of the process with clear communication, expert advice, and genuine care. Their deep understanding of the market and attention to detail made everything smooth and stress-free. I truly felt supported and well-informed throughout. It’s rare to find someone who combines professionalism with a personal touch, but Karen Marijewko exceeded all expectations. She provided me with more feedback and support than our solicitors did which helped settle the nerves when selling our property. I highly recommend them to anyone looking to buy, sell, or rent — they are simply excellent at what they do.
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Karen is always professional and a pleasure working with to help the process of selling less stress free.
Date of experience: March 20, 2025
Thank you so much to the Wakefield office at Richard Kendall for all their support in taking us through our recent house sale. Amanda Holt has been excellent in keeping us updated throughout and getting us to completion. Highly recommended for a professional, efficient and friendly service.
Date of experience: March 20, 2025
Thank you to Amanda at Richard Kendall for all of your help and assistance with the purchase of our new home. Amanda kept us updated on everything throughout and made the whole experience so wonderful. I wish we had used Richard Kendall to sell our house and would highly recommend. Amanda you have been amazing, thank you again.
Date of experience: March 20, 2025
US
Karen Marijewko, This sale took 10 months to go through (through no fault of the buyer- Thanks for bearing with us!) There was a problem with a right of way that was spotted when Exchange was originally due. Then a delay of months whilst 3 solicitors sorted it out. Karen chased all involved, and kept everyone informed throughout the process. Well Done Karen !!
Date of experience: March 17, 2025
Karen Marijewko was amazing, she kept us updated from start to finish and kept things moving along. Super efficient, a true profesional and an absolute pleasure to deal with. Thank you so much for providing a first class service. From our experience we would highly recommend Richard Kendall’s.
Date of experience: March 17, 2025
Karen Marijewko certainly went the extra mile for us, supporting us through what turned out to be ( through no fault of hers!) a more extended process than we all anticipated. She gave us sensible advice on timings and pricing; she chivvied the two sets of soliciters and managed to keep our sale moving. We made it over the line with two weeks to spare. Thank you very much Karen!
Date of experience: March 15, 2025
Elizabeth Cooke dealt with the purchase of our new home and was fantastic from start to finish. She kept us up to date with the progression of the purchase and when things weren't straight forward she was kind and helpful and kept us informed. She was a true professional! Many thanks to Liz and all the team, I would definitely recommend them
Date of experience: March 15, 2025
Karen Marijewko has been absolutely amazing throughout the process of buying my first home! She has been there for me every step of the way and nothing has been too much trouble! I could not have done it without her!! Thank you so much Karen and the rest of the Richard Kendall team x
Date of experience: March 14, 2025
Amanda dealt with the sale of our property, she has been amazing for me, keeping me updated all the time and really thinking of me when dealing with a matrimonial split and pushing my needs forward when small issues have arose along the way to make sure I and my children are also being looked out for. Nothing was too much trouble and it has been nice to have a friendly voice at the other end of the phone when going through something difficult as a family. Thanks so much Amanda and all at Richard Kendall.
Date of experience: March 13, 2025
Amanda has been the most caring and helpful person throughout the Buying of my home ! Nothing has been too much trouble! A person who has done the job and done it well I would recommend her & Richard Kendall.Thank you xx
Date of experience: March 12, 2025
