Richard Kendall Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Went to view a property on Wednesday 9th July. I waited 15 before ringing to see if anyone was turning up to show me round, no one did. I then rang the office and they said they had no recollection of my booking. I said I had a confirmation email. They said “well it must have been moved, did you not get told?”. IF I WAS TOLD I WOULD’NT HAVE TURNED UP WOULD I? I won’t be using Richard Kendall again. This is the second time this has happened now.
Mandy Bennett at the Ossett branch of Richard Kendall was, without doubt, the best Estate Agent if have ever dealt with! She went the extra mile on everything she did & whatever I asked it was dealt with without a problem. I've never had an Estate Agent like it, had some absolute nightmares in the past. I made a massive mistake in appointing W H Brown in Wakefield originally to sell my late Mum's property. They overpriced it, gave us poor information on how to set it up to sell, due to this we had very few viewings & very poor liason. The worst bit was recommending the incompetent solicitors, Gilson Gray in Lincoln, who were a nightmare. I got rid of W H Brown at the first opportunity & listed with Richard Kendall. The difference was night & day! Mandy dealt with absolutely everything brilliantly. She dealt with both sets of solicitors which was a thankless task. We completed yesterday & it would have still been on going if it wasn't for Mandy. To summarise, if you're listing a property in that area just use Richard Kendall, avoid W H Brown & never ever use Gilson Gray solicitors. Thank you Mandy, you've restored my faith in Estate Agents, well one anyway! Absolute star!!
As we have an existing relationship with Richard Kendall they were an obvious choice for the sale of our family home. With branches across the 5 towns they are a perfect choice for the region, with wonderful staff offering a personal, passionate service whilst remaining highly professional and efficient. Karen was our negotiator in Wakefield and worked so hard over a 12 month period! She kept the chain connected through a complex process with various issues, keeping related parties updated along the way. So happy in our new home and the pain was worth it - honestly Karen 😃. You're welcome to visit anytime to see what it was all about and that's not something you'll hear said to an estate agent very often - speaks volumes 🥰. Thank you.
I had an exceptional experience working with Richard Kendall . From start to finish, they were incredibly professional, knowledgeable, and dedicated to providing outstanding customer service. They guided me through every step of the process with clear communication, expert advice, and genuine care. Their deep understanding of the market and attention to detail made everything smooth and stress-free. I truly felt supported and well-informed throughout. It’s rare to find someone who combines professionalism with a personal touch, but Karen Marijewko exceeded all expectations. She provided me with more feedback and support than our solicitors did which helped settle the nerves when selling our property. I highly recommend them to anyone looking to buy, sell, or rent — they are simply excellent at what they do.
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Amanda Driver was excellent sticking with me whilst my sale went through and facilitating my rental .her help was much appreciated at a very stressful time and i would recommend Amanda and Richard Kendall's to anybody . thanks again
Date of experience: April 13, 2022
Good service recived from Karen Preece Recommended
Date of experience: April 11, 2022
Bought my house from Richard Kendall. Joanne and Amanda were fantastic, communication from the start to end was very good .
Date of experience: April 1, 2022
Amanda, Jo and the team at Richard Kendall (Wakefield branch) were absolutely amazing. They were very attentive, communicated well and made our first-time buying experience an easy one. If/when we sell or buy again we will definitely be using Richard Kendall again. Thank you team!
Date of experience: April 1, 2022
I sold my house through Richard Kendall in March this year. The process was fairly straight forward and ran as smoothly as can be expected. They were extremely quick to get it to market and this resulted in a sale within only 1 day of it being listed! The photos and description of the property were of the highest quality and I'm sure these helped the overwhelming interest there was in it. I would use Kendalls again without hesitation! Great service, thank you.
Date of experience: April 1, 2022
We were more than happy with the service we received. Very friendly efficient and polite staff. Will definitely use again and recommend to anyone who wants to buy or sell a property.
Date of experience: March 28, 2022
From the very beginning Richard Kendall's advised us of when best to put the property on the market, they arranged and undertook all the viewings and informed us of when each viewing had been booked and any feedback. Within a week we had a large number of viewings and had accepted an offer. We were then kept informed of progress on a regular basis through to exchange and completion. The staff were friendly, efficient and very approachable, exceptional. We could not have asked for more. Thank you.
Date of experience: March 26, 2022
