Richard Kendall Estate Agent is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.
Went to view a property on Wednesday 9th July. I waited 15 before ringing to see if anyone was turning up to show me round, no one did. I then rang the office and they said they had no recollection of my booking. I said I had a confirmation email. They said “well it must have been moved, did you not get told?”. IF I WAS TOLD I WOULD’NT HAVE TURNED UP WOULD I? I won’t be using Richard Kendall again. This is the second time this has happened now.
Mandy Bennett at the Ossett branch of Richard Kendall was, without doubt, the best Estate Agent if have ever dealt with! She went the extra mile on everything she did & whatever I asked it was dealt with without a problem. I've never had an Estate Agent like it, had some absolute nightmares in the past. I made a massive mistake in appointing W H Brown in Wakefield originally to sell my late Mum's property. They overpriced it, gave us poor information on how to set it up to sell, due to this we had very few viewings & very poor liason. The worst bit was recommending the incompetent solicitors, Gilson Gray in Lincoln, who were a nightmare. I got rid of W H Brown at the first opportunity & listed with Richard Kendall. The difference was night & day! Mandy dealt with absolutely everything brilliantly. She dealt with both sets of solicitors which was a thankless task. We completed yesterday & it would have still been on going if it wasn't for Mandy. To summarise, if you're listing a property in that area just use Richard Kendall, avoid W H Brown & never ever use Gilson Gray solicitors. Thank you Mandy, you've restored my faith in Estate Agents, well one anyway! Absolute star!!
As we have an existing relationship with Richard Kendall they were an obvious choice for the sale of our family home. With branches across the 5 towns they are a perfect choice for the region, with wonderful staff offering a personal, passionate service whilst remaining highly professional and efficient. Karen was our negotiator in Wakefield and worked so hard over a 12 month period! She kept the chain connected through a complex process with various issues, keeping related parties updated along the way. So happy in our new home and the pain was worth it - honestly Karen 😃. You're welcome to visit anytime to see what it was all about and that's not something you'll hear said to an estate agent very often - speaks volumes 🥰. Thank you.
I had an exceptional experience working with Richard Kendall . From start to finish, they were incredibly professional, knowledgeable, and dedicated to providing outstanding customer service. They guided me through every step of the process with clear communication, expert advice, and genuine care. Their deep understanding of the market and attention to detail made everything smooth and stress-free. I truly felt supported and well-informed throughout. It’s rare to find someone who combines professionalism with a personal touch, but Karen Marijewko exceeded all expectations. She provided me with more feedback and support than our solicitors did which helped settle the nerves when selling our property. I highly recommend them to anyone looking to buy, sell, or rent — they are simply excellent at what they do.
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From the start to finish Sarah has been vary helpful and tried hers best to push the deal to go through. She has been very informative about the process and the way sale would happen, I felt like Richard Kendell as agency was competent from the start to the end. I would recommend their services to my friends and family.
Date of experience: July 6, 2022
I sold my property via Richard Kendall and was absolutely delighted by the service provided. The communication was fantastic throughout and they worked tirelessly to get people through the door to view. Sarah Longden was particularly amazing. Always positive, friendly and accommodating which makes the whole home selling process, so much more bearable and stress free. Thank you guys! So much
Date of experience: July 5, 2022
I have just completed the sale of my property through Richard Kendall's Amanda and Joanne were very helpful with regular updates. I would recommend Richard Kendall's as very professional to anyone looking for an agent. Joan Collingwood
Date of experience: July 2, 2022
US
I recently had the pleasure of selling a property via Richard Kendall’s estate agents. I found the whole process from start to finish to be friendly and professional. There was no stress, and any questions which arose during the process were communicated clearly and dealt with properly. I was particularly pleased with the way Mandy helped to navigate the whole transaction.
Date of experience: July 1, 2022
A quick and completely pain free process thanks to Karen Pearce and the rest of the team at Richard Kendall! I couldn’t have asked for much more. With weekly updates, accommodating viewings and clear communication Karen has been a pleasure to work with. I would now highly recommend Karen and Richard Kendal, and look forward to dealing with them again in the future. Thankyou!!
Date of experience: June 30, 2022
I would like to thank Karen preece for everything she did. It has been a pleasure dealing with yourself, she guided me through each of the step and communication was amazing. I appreciate it all and look forward to doing business with you again in the future! Thank you once again
Date of experience: June 30, 2022
Richard Kendall’s have been excellent in the sale of my property, going above and beyond at times. Karen Preece has kept me really well informed and updated throughout the process. The price they charged was really reasonable especially compared to other agencies that did not provide the same level of service. Highly recommended.
Date of experience: June 27, 2022
Karen looked after a recent sale for us and she was brilliant. She really puts effort in and never rests until it’s over the line. It was not an easy or quick sale but her energy was the same from start to finish. Very happy she’s dealing with 2 other properties for us!!
Date of experience: June 27, 2022
Staff at the Wakefield branch of Richard Kendall have all been super efficient when dealing with the sale of my parents home. They have kept me informed of every stage of the process and I always felt able to contact them with any queries or question that I may have. Nothing is too much trouble.
Date of experience: June 23, 2022
