Review summary

Richard James Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Excellent Agency!

I had fantastic experience with this agency. The purchase was a challenge but Richard did everything in his control to simplify the matter. He was also very sincere and empathetic throughout and i will be using him again in the future.

LF
We had a fantastic experience...

We had a fantastic experience with Richard James, especially with Natalie, who was exceptional throughout our sale and purchase. Her communication was outstanding, keeping us updated at every stage and ensuring everything moved forward smoothly. She showed real perseverance in handling any challenges, making the whole process feel seamless. Natalie’s friendly and approachable manner made a stressful time much easier, and we always felt confident that we were in great hands. We highly recommend Richard James to anyone looking to buy or sell a home!

C
Richard James Will Be My First Choice

First time buyer, fully supported by Richard James Estate Agent's team. Particularly Richard, Stacey and April. A somewhat stressful experience because of an unfortunate home report however the Richard James team helped me and the sellers at every step. Very grateful and happy customer.

All the team are fantastic sales with…

All the team are fantastic sales with Matt and luca and then tieing it up with Julia barrows. Richard James Old Town branch were recommended to me and although a little more expensive than others are well worth it. (you get what you pay for). Everyone keeps you informed every step of the way with viewings till sold. Julia with great communication between myself and the buyers definitely helped speed thing up. They give you contacts you may choose to use along the way with moving companies and solicitors etc of which very good and efficient. I all made this what is said to be the most stressful time in your life alot easier and not so stressful. Thank you to all. Worth your weight in gold.

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All reviews

230 total • Write a review

Showing 191 - 200 of 226 reviews
BK
5 out of 5 stars

Consummate professionals

Consummate professionals, an absolutely fabulous team that gave us a thousand percent all the way. Natalie, Richard and James persevered and delivered as promised. BK

Date of experience: July 9, 2019

Sf
5 out of 5 stars

Anthony Cooper at Richard James based…

Anthony Cooper at Richard James based borehamwood best agent by far easy to deal with responsive to queries very professional and Adam at mill hill also great would recommend this agent to anyone looking to move process was very effective helped me to move in just 3weeks Moving home is stressful but this agent made the whole process easy Highly recommended Susanna

Date of experience: May 1, 2019

jf
5 out of 5 stars

first class

As a property lawyer, I certainly know when estate agents do their best. Natalie at RJ was first class!

Date of experience: April 16, 2019

RA
5 out of 5 stars

A role model of exceptional business practise

From our first viewing, Natalie Leon has been an alpha female!! The service she has provided from start to exchange of contracts has been world class...SO often one is disappointed with mediocre service but not so with Natalie...Her knowledge and response times have been remarkably impressive and she has held our hands every step of the way..She should be a beacon of an example of professionalism, efficiency and thorough knowledge of her business...If only everyone worked like her...the world would work so much better and be a happier place! Mrs René Anisfeld

Date of experience: April 14, 2019

am
5 out of 5 stars

Quick and helpful

Quick and helpful

Date of experience: April 2, 2019

GS
5 out of 5 stars

Really helpfull and friendly people.

Really helpfull and friendly people.

Date of experience: March 21, 2019

cv
5 out of 5 stars

Excellent service and quick response.

Excellent service and quick response.

Date of experience: March 21, 2019

MJ
5 out of 5 stars

Excellent service

Excellent service. Anthony Cooper was extremely professional and provided a seamless move into my new rented property.

Date of experience: March 20, 2019

SR
5 out of 5 stars

Extremely professional

Engaged Richard James after seeing how quickly they had found a tenant for a neighbouring property. Anthony Cooper is extremely professional, Kept us informed every step of the way. Would highly recommend

Date of experience: February 28, 2019

AE
5 out of 5 stars

We don't have enough good words

We don't have enough good words: Great Service, High Level of Professionalism, Punctual, ..... etc. We will like to say Thanks Again to Anthony Cooper from Richard James Mill Hill estate agency he was amazing helping to rent the property we are living in. Many, Many, Many Thanks Anthony !!!!

Date of experience: February 18, 2019

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